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  • Organization: Mercy Corps
  • Location: Kampala
  • Grade: Mid level - Internationally recruited position
  • Occupational Groups:
    • Agriculture and Forestry
    • Monitoring and Evaluation
    • Education, Learning and Training
    • Managerial positions
  • Closing Date: 2019-06-24

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Monitoring, Evaluation and Learning Manager-One Vacancy based in Kampala

Kampala (Uganda)

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.

Program / Department Summary

Mercy Corps is implementing a DFID funded blended finance facility called NUTEC Financial Services (FS). This facility is implemented in collaboration with a financial institution partner in Uganda and focuses on testing innovative products and processes to increase the availability of capital for SMEs working for the agriculture sector in northern Uganda.

The programme’s theory of change dictates that a one-time capital injection can, in the short run increase affordable finance available to agribusiness in northern Uganda and in the long term demonstrate the opportunity and tested strategies of risk management that can catalyze an increase in financial services accessible to agriculture markets.

NU-TEC FS is part of a broader agriculture sector development programme that intends to unlock market failures that create barriers to growth in the agriculture sector in northern Uganda.

General Position Summary

NUTEC FS is implemented using a market systems development approach. This approach dictates that NUTEC FS monitor the product development and lending activities in real time to enable adaptive learning as the programme progresses and measure the impact of lending to target borrowers, toward programme’s overall targets.

For this purpose, Mercy Corps is recruiting a monitoring, evaluation and learning (MEL) manager that also has a good understanding of financial products and services. The MEL manager will be responsible for setting up the MEL systems at the partner financial institution and working closely with the credit and risk departments to ensure processes are followed as required. The data from the system will be utilized for evaluating success and learning from product delivery and capturing any evidence of successful agribusiness growth in northern Uganda.

The MEL manager will be the key person responsible for activities stated in the programme’s MEL measurement plan developed during its inception period and track progress toward the overall log frame targets. MEL Manager will have a critical role in ensuring market driven financial products are being developed and for publication of market information to key stakeholders. MEL Manager will work closely with Short term technical assistance provided by Market Systems Advisors, Communications Advisors, Financial Product Development Advisors and Marketing and Sales teams at partner financial institution.

Essential Job Responsibilities

  • Product development support

o Support Deputy Team Leader(DTL), Agri-Business Lending Unit and Financial Institution Partners during product development cycles with product evaluation data

o Work with Short-Term Technical Advisors(STTAs) to inform product development through data on lending and Agriculture enterprises

  • Supporting marketing teams

o Work alongside the research team at partner financial institution to support product research and innovation processes

o Work alongside the Financial Institution teams to identify new markets and agribusinesses

o Co-lead and support the bank team to conduct enterprise surveys through application processes

  • Research and Learning

o Update NU-TEC FS learning agenda with Deputy Team Leader

o Support data collection, analysis and presentation of data for 2 annual knowledge products, presenting programme learning – working with communications STTA

  • Data management

o Work with the bank MIS system

o Consolidate data from surveys etc.

o Manage programme MEL system

o Alongside the Team Leader, maintain the Risk Register

  • Programme MEL

o Work with the NUTEC team at the Bank to include key indicators for data collection in lending process including loan applications

o Compile MEL data required for DFID quarterly and annual reporting

o Present risk register as part of quarterly reports

o Provide updated learning agenda for annual reports

  • Donor reporting

o Support preparation and dissemination of monthly/ quarterly reports to donor, partner and Mercy Corps

o In liaison with the Team Leader, to make regular visits to field operations to assess the quality of the programme delivery

Organizational Learning

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve - we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.


Reports Directly To: NUTEC Financial Services Team Leader

Works Directly With: NUTEC Financial Services Team and Short-term Technical Advisors

Ethics and Integrity

All Mercy Corps staff are expected to behave ethically and demonstrate highest integrity in their professional and personal life. Mercy Corps has zero tolerance to any form of fraud, corruption, abuse, harassment or exploitation. Any breach of our policies or misconduct will lead to disciplinary action or may lead to termination.

Knowledge and Experience

  • Minimum of Bachelor’s degree with focus on finance, economics or management

  • 5+ years of professional experience in monitoring and evaluation

  • 2+ years of experience in banking related roles particularly and understanding of banking credit systems and processes. This experience in east Africa or Uganda a plus

  • Proven experience / training in financial analysis and modelling

  • Able to identify key programme and Bank-level risks and raise them with programme leadership

  • An interest in inclusive finance / agriculture finance a plus

  • Experience working with Agriculture enterprises

  • Capable statistician / data scientist

  • Proficiency in MIS based data management a plus

  • Good self-management and interpersonal skills

  • Experience working in or for northern Uganda a plus

  • Good written and oral communications skills in English Language

How to apply: Submit your application through email to addressed to the Human Resource Director, Mercy Corps Uganda. Include a cover letter clearly stating your salary requirements, CV (with 3 referees), and copies of academic qualifications/certificates. Deadline for Submission: Close of business on Monday, 24th June, 2019. Subject of email should include the position you are applying for. Only short-listed candidates will be contacted by Mercy Corps. Mercy Corps is an equal opportunity employer; qualified female candidates are strongly encouraged to apply.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
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