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Service Support Worker

London

  • Organization: BRC - British Red Cross
  • Location: London
  • Grade: Administrative support - Administrative Services and Support - Generally no need for Higher Education
  • Occupational Groups:
    • Operations and Administrations
    • Public Health and Health Service
  • Closing Date: Closed

Service Support Worker - Support at Home
Location: Charing Cross Hospital, Hammersmith W6 8RF (requires travel within the area)
Contract type: Fixed term until 31st of March 2020
Hours per week: 28 (4 days per week, Flexible between Mon-Fri 9 am to 5pm)
Salary: GBP 20,843 pro rata (GBP 11.45 per hour)



We've got an opportunity...

If you love helping people in need, looking for a rewarding role or to kick start your career in Health and Social Care sector this position might be for you! We are looking for an individual who loves helping people in need to join our fantastic Independent Living (IL) team in Hammersmith.

You will provide reactive, focused and flexible support to adults either following a hospital stay to enable early discharge when clinical needs have been met or to those living in the community to prevent hospital admission. You will assist the Independent Living Service Coordinator by undertaking duties required to meet the service users' needs in order to re-enable service users to remain in their own home and prevent hospital re-admission.  

You will respond to referrals from Clinicians and Community Health Professionals and will be required to have the ability to assess service users' needs, complete and follow a support plan for the individual.  In addition, you will be providing practical and emotional support in the service user's own home and signposting to other services where appropriate to enable the individual to live independently in their own home.  


Say hello to the team...

Sometimes a little help can go a long way.

The Independent Living (IL) & Crisis Response (CR) service (IL/CR) are dedicated to making lives of vulnerable people a little bit better. We're a small team dotted all over the country that shares the same goal - to help those that need it most.

From picking up groceries to helping out around the house, we're there to make a difference. There's nothing better than knowing the time we spent with someone made them feel safer, happier, and more able to deal with crisis.  


This role could be for you if...

You can make things great. You know how to improve service quality for the benefit of users.
You're professional. You can to deal with queries in a diplomatic and confidential manner
You love being flexible. Working hours out with the norm suits you.

Also, you should be the following:

Educated to GCSE level (or equivalent by experience)
IT literate
Have a good knowledge of services provided by the NHS and Social Care


Closing date for application is 23.59 on the 2nd July. Interviews will be held on the w/c on 8th of July 2019.

Please click here to view the full job description and person specification for this position.


Here's a little bit more about us


The British Red Cross helps millions of people in the UK and around the world to prepare for, respond to and recover from emergencies, disasters and conflicts.

Our volunteers and staff help people in crisis to live independently by providing support at home, mobility aids and transport. We also teach first aid skills.

We are part of the global Red Cross and Red Crescent humanitarian network. We refuse to ignore people in crisis.

We offer a wide range of staff benefits, these include:

36 days holiday (including Bank Holidays)
Option to buy an extra 5 days annual leave
Up to 6% contributory pension
Childcare vouchers
Flexible working policy


Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

We support a huge range of people and we recruit for a diverse workforce - including disabled and ethnic minority candidates. This is to contribute to the breadth of experience we need to respond to people in crisis.

As part of its recruitment and selection process the British Red Cross undertakes PVG/DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

Follow us on Twitter @RedCrossJobsUK and on Linked in - British Red Cross, to hear about our latest job vacancies.

Connecting human kindness with human crisis


This vacancy is now closed.
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