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Director of Program Analytics

Washington D.C. (United States of America)

  • Organization: PSI - Population Services International
  • Location: Washington D.C. (United States of America)
  • Grade: Senior - Internationally recruited position - Senior level
  • Occupational Groups:
    • Managerial positions
  • Closing Date: 2019-07-26

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Title: Director of Program Analytics

Department: Program Analytics

Based in Washington, DC

Reporting to: Chief Evidence Officer

Who we are

We're Population Services International (PSI), the world's leading non-profit social marketing organization. We work to make it easier for people in the developing world to be healthy and plan the families they desire by providing access to products and services that range from mosquito nets to HIV testing to contraceptives.

There are about 7,000 “PSI'ers” around the world. We're an eclectic mix of people with a diverse range of backgrounds from the international health sector to the marketing industry to the behavior change field, all with unique skills we bring to the job.

Join us!

PSI is seeking an experienced, dynamic Director of Program Analytics (PA) to lead the organization's use of metrics to drive performance towards achieving its strategic plan and contribute relevant learning to the global health community. PSI's global strategy focuses on consumer powered healthcare as the sustainable pathway to universal health coverage. The three pillars of the strategy are shaping market systems, shifting policy and funding and strengthening global capacity. PSI designs and executes programs in the fields of HIV/AIDS, TB, Malaria, modern contraception, NCDs and WASH.

The PA team leads target setting, tracking and reporting of strategic plan metrics at program, country, market group and global levels and ensures relevant targets and achievements are reconciled across the organization. The PA team provides guidance on the measurement of PSI's progress in consumer powered healthcare, market development, policy influence and social enterprise, as well as responding to other health area specific metrics needs. PA ensures routine review of results at different levels of the organization which drives learning and informs decisions around strategy and execution. The PA team also provides guidance on purpose level metrics in log frames, across the different health areas, as well as other relevant market and demographic determinants. PA also develops and promotes guidance and metrics for tracking and improving programmatic value for money.

The PA dept. forms part of the Evidence “continuum” at PSI which also includes the research, evaluation, monitoring, learning, and knowledge management functions. These are coordinated by the Evidence Leadership Team, which is chaired by the Chief Evidence Officer, and on which the PA Director sits.

The PA Director will play a key leadership role within PSI's headquarters in Washington DC; providing management oversight to a motivated team of technical advisors. Furthermore, the Director will lead PSI's liaison role with external partners to effectively position PSI as a thought leader in the measurement of consumer powered healthcare related programming.

The position is based in Washington DC, reports to the Chief Evidence Officer and manages a team of 4 full time staff plus consultants. Requires travel of about 15 %

Sound like you? Read on to find out more.


Your contribution

You've got the passion, energy and experience in global health metrics to help drive a new global strategy through a customer centric team that balances pragmatism with technical excellence. Your team is focused on the ultimate goal of ensuring that the organization actively learns from its cutting edge programs in the field and manages its knowledge at all levels using state of the art processes, tools and technology to maximize impact on global health policy and practice. You will:

Metrics Leadership

  • Lead PSI's measurement of its progress towards achieving its strategic plan and its contribution to global health including:
    • The development and reporting of a relevant suite of metrics around consumer powered healthcare and oversight of PSI's modeling of DALYs averted, CYPs and users reached through PSI interventions.
    • Oversee ongoing development and delivery of PSI's impact report which includes targets and results for key strategic plan outcome and impact metrics.
    • Help others derive insights and frame decisions to be taken around strategy and execution.
    • Provide guidance and inputs to program design and proposal development, for significant awards, in relation to purpose level metrics and targets in log frames.
  • Respond to health area, and other department, specific requests for metrics development, reporting and analytics.
  • Chair the Interdepartmental Metrics Working Group which develops and oversees policies around what counts in relation to reporting strategic plan metrics from country programs.
  • Collaborates with other departments to use metrics to change behavior within in the organization.

Value for money

  • Guide PSI's development of, and communication around, value for money, encompassing efficiency, effectiveness, and cost-effectiveness (including, where appropriate at the health area, region, country, and intervention level); collaborate with the Finance dept. in the production of related analyses and with new business development (NBD).


  • Provide analytics services to other departments to derive insights from internal routine data sources as well as, consumer surveys, market data, and secondary data, including the creation of automated routine reports to facilitate access to data for decision-making.

External representation

  • Identify and maintain relationships with key external stakeholders, and position PSI as a thought leader in the development and reporting of metrics to drive consumer powered healthcare.
  • Participate in interdisciplinary working groups to develop metrics tools that are responsive to internal and external stakeholder needs.


  • Supervise staff and consultants who contribute to, and support, PSI's work in program analytics.
  • Aligns team and delivers results; invests in growing high performing teams within individual team and throughout PSI
  • Models a learner's and innovative mindset in their work and management style**Qualifications**

What are we looking for?

The candidate we hire will embody PSI's corporate values:

Collaboration: You can work independently, but thrive within a team.

Trust: You trust that your manager and team will have your back and care deeply about gaining that same trust from your teammates

Pragmatism: You dive in and maintain momentum even when things are ambiguous and you don't let perfect get in the way of good enough.

Honesty: You aren't afraid to speak up and speak your mind.

Measurement: You set clear and challenging goals and hold yourself accountable to driving measurable results.

Commitment: You're independent and a free thinker, but you're ready to buy in to the direction of the team and commit to its success.

We are looking for someone with:

  • Experience: Have worked for at least 10 years in metrics and data analytics, with a strong preference for someone with experience in the global health sphere and significant development country experience.
  • Credentials: Post-graduate degree e.g. MBA, MPH, MD, PhD in a related field.
  • Technical knowledge and credibility: Demonstrated global health metrics leader with established international reputation for excellence and strong background in epidemiology and demography.
  • Leadership skills: Able to provide vision and direction to affect change in a diverse and decentralized global health organization.
  • Management skills: A clear record of successfully managing and developing a team of motivated professionals.
  • Networking: A mature and active professional network that can be leveraged to provide opportunities for partnership and access to technical resources to continue to develop PSI's global health metrics portfolio.
  • Communicator: Excellent written, verbal and inter-personal communication skills
  • Language skills: Fluent English is essential. Working knowledge of French is preferable.
  • Flexibility: Ability to travel up to 15%.
  • References will be requiered.
  • Must be authorized to work in the US.
  • The successful candidate will be required to pass a background check.


  • Exempt

Population Services International is an equal opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to gender identity, race, color, religion, national origin, sex, sexual orientation, protected veteran status, or disability status.


Apply Here

Apply Here

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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