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Protection Advisor "Nationals Only" - Jordan

Amman (Jordan)

  • Organization: NRC - Norwegian Refugee Council
  • Location: Amman (Jordan)
  • Grade: Senior - Internationally recruited position - Senior level
  • Occupational Groups:
    • Protection Officer (Refugee)
  • Closing Date: 2019-10-10

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The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.



The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs




Rights Respected, People Protected

NRC in Jordan

Established in 2012 NRC Jordan’s long-term outlook addresses the problems affecting life as a refugee. We work to build the resilience of Syrians, and to relieve the impact on the Jordanian communities that host them.Syrian refugees in Jordan are struggling. As they contend with difficult living conditions across the country, the obstacles are complex. They struggle to remain registered as refugees, to provide for their families, and to access essential services – including education for their children. The Jordanian communities that host them, meanwhile, feel the impact of hosting high numbers of refugees – with each year that passes, local infrastructure becomes more strained.

Role Specific Information

All  NRC  employees are  expected  to  work  in  accordance  with  the  organization’s  core  values:  dedication, innovation,   inclusivity   and   accountability.   These   attitudes   and   beliefs   shall   guide   our   actions   and relationships.

The  Protection  Advisor  will  be  responsible  for  supporting  programme  management  with  protection

mainstreaming within the NRC  Jordan office  in  line  with  NRC’s Protection  Policy  and  global  protection standards.  The Protection Advisor will work with programme and support teams to strengthen and apply NRC’s protection  mainstreaming  tools  and  guidance.  The  purpose  of  this  position  is  to  ensure  protection  is integrated within programme cycle management and provides protections issues to the Advocacy function. This  role  has  a  large responsibility  in  the  provision of  capacity  building  through  trainings  and  awareness raising  sessions on  minimum  protection  standards. The  Advisor  will  identify  gaps  in  terms of  field-based protection   support.     The   Protection   Advisor   will   hold   regular   meetings   with   identified   Programme (Protection) referral focal points to ensure quality in NRC’s program response, ensuring integrated and robust protection outcomes for all interventions. The Advisor will develop strong working relationships with protection actors to ensure strong referral pathways. The protection advisor will also be the primary focal point for complex protection cases taking on direct case management responsibility if and when required.  

Generic responsibilities:

  • Ensure compliance with NRC (global and national) policies and procedures, handbooks and guidelines and/or propose new initiatives to bridge gaps and implement these.
  • Develops systems and SOP’s that address Protection needs and follow up on their implementation with  Area  Managers,  the  Head  of  Programme  Unit  (HoPU)  and  the  Advocacy  team.

  • Support  the  training,  capacity  building  and  mentoring  of  field  staff  and  partners  on  minimum protection standards.

  • Review proposals and budgets to ensure that adequate attention is paid to the protection response of NRC Jordan.

  •  Identify,  analyse  and  evaluate  key  processes  and  gaps  in  the  team  activities  ensure  support  to programme management on recommendations.

  • Ensure that issues related to Protection are explored in sensitive ways that adhere to a “Do no harm” approach.

  • Support the collection and analysis of sex- and age- disaggregated data (quantitative, qualitative and anecdotal)  so  that  it  can  be  more  effective  in  meeting  beneficiary  needs  in  NRC  and  partners’ programming.

Specific responsibilities:

  • Oversee the implementation plan and roll-out of the Protection Resource Pack with guidance and tools for safe programming and integrated protection
  • Ensure protection focal points are identified and provide tools, SOPs, training and guidance to referral focal points and program teams to ensure quality in protection referrals in line with NRC internal SOPs.
  • Identify gaps in terms of field-based protection support to ensure support to programme management on specific programme.
  • Produce regular context analysis updates and contribute to the protection trends analysis and other advocacy initiatives
  • Act as primary focal point for sensitive cases, including for example PSEA & child protection cases, if and when capacity is not available at field level.  
  • Work with partners and program staff to ensure up to date referral pathways. 
  • Support program teams in carrying out do no harm analysis and other similar exercises to address and mitigate protection risks.
  • Provide capacity building to local partner on protection issues and standards in collaboration with the partnership unit. 

Our Ideal Candidate:

We are looking for a good candidate with good previous experience in relevant field.  Experience working in complex and volatile contexts, experience of working as a Protection Officer/Advisor in a humanitarian/recovery context. experience working in coordination and liaising with external actors. Experience  developing  and delivering  protection  training  and  good  presentation  skills  in Arabic/English. Ability to multi-task and work with short deadlines and ability to work independently and proactively with limited daily support and supervision. to have knowledge of Jordan context and knowledge of global protection standards and relevant bodies of international law.

We are particularly looking for a positive individual with strong communication skills, who can build trust and confidently navigate both internally and externally at different levels.

In this position you will join highly motivated and expert staff who are making a difference to the most vulnerable people in the world's biggest displacement crisis.

Additional Information:

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline

Contract period:   till 31st of December 2019 

Salary/benefits:    2558 JOD "subject to social security and Income Tax" 

Duty station:        Amman 

NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities.

NRC reserves the right to use electronic screening tools for this purpose.

B: Please enter your specific city of residency in Jordan in your application.

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We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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