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  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: bangkok (co)
  • Grade: P-2, International Professional - Internationally recruited position - Junior level
  • Occupational Groups:
    • Protection Officer (Refugee)
  • Closing Date: 2019-08-11

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JPO - Associate Protection Officer in Bangkok, Thailand

bangkok (co)

This vacancy is advertised in the frame of the Korean JPO Programme and is only open to candidates with nationality of the Republic of Korea.
In order to be considered, candidates must fulfil the following criteria:
- Be no older than 32 as of 31/12/2019.
- Male applicants should complete the Korean military service or be exempted.

Furthermore, candidates must submit a scanned copy of the following documents to: with their name and the Job Opening number in the mail subject:
- Their Resident Register
- Their highest university degree
- A certificate of proficiency in English (TOEFL or TEPS)
- Only for male applicants: a certificate of Korean Military Service.
- Only for low-income applicants: a certificate of National Basic Livelihood Security Recipients issued in Korean and its unofficial English translation The UNHCR Representation in Thailand has developed a multi-pronged five year strategy to address overall legal and social protection needs through increased reliance on and expansion of a community-based protection model and gradually away from an RSD/Resettlement protection model. As such, the urban protection unit will continue to expand its community based protection activities. The JPO position that supports the Urban Protection Unit of UNHCR Thailand has been vacant since mid-February 2019. To meet the ever-increasing daily protection and community services needs of this large and complex urban refugee and asylum seeker population, which is just over  5,500 as of March 2019, the Office requires an additional international staff member who understands and can operate effectively in the current legal context in Thailand (absence of refugee protection/laws, high likelihood of arrest/detention, risk of refoulement, etc.), and who can maintain and build strong relations with refugee/asylum seeker communities, as well as both NGO and government counterparts. While the JPO will primalrly work on urban cases, he/she may be asked to provide thematic support and advice to colleagues in the field.  

UNHCR works in co-ordination with the Royal Thai Government, NGOs and Community-Based Organizations (CBOs) to ensure that refugees are provided with the necessary assistance and protection.In the context of UNHCR¿s Performance Appraisal Management System (PAMS), the Protection Officer and the JPO will discuss and agree upon entry on duty/beginning of the year an Electronic Performance Appraisal (E-PAD) containing specific performance objectives for the JPO for the year, in addition to and likely in relation with some enumerated in the job description/list of functions below.  Both will serve the bases for monitoring and supervising the JPO¿s work.  This supervision is carried out through periodic meetings of the protection unit where collective work plans and activities are discussed and reviewed as well as individual meetings with the JPO on a periodic basis or as deemed appropriate.


Accountability (key results that will be achieved)

- Regular visits undertaken to Immigration Detention Center and corresponding reports submitted on specific projects
- Regular meetings and liaising with NGOs and CBOs on various protection topics, including individual cases and coordination on policy advocacy.
- Number of protection issues and gaps identified and solutions proposed to address them
- Documentation of monitoring, surveys undertaken and recommendations made

Responsibility (process and functions undertaken to achieve results)

1.Protects and/or facilitates protection of  refugees, asylum-seekers and others of concern to UNHCR in accordance with relevant international standards;
2.Monitors and assesses relevant developments that could affect refugees/asylum-seekers/populations of concern and submit relevant recommendations;
3.Liaises, coordinates and intervenes with national authorities on protection concerns including the arrest, immigration detention and/or refoulement of refugees/asylum-seekers;
4.Liaises and coordinates with relevant NGOs, INGOs, UN agencies, international organizations, civil society, academia and other stakeholders on general protection issues and individual cases as appropriate;
5.Supports some team-members, monitors regularly the situation and undertakes protection outreach for and periodic visits of refugees/asylum-seekers/other persons of concern, as well as individual protection case management, in particular SGBV and child protection cases.
6. Contribute to the implemetation of Community Based Protection activities through group consultations with persons of concern (POCs), community outreach visits and promotion of increased access to services and interventions for POCs.
7.Deliver and/or (co-) facilitate internal and external briefings, training activities on  refugee protection, and related topics;
8.Participate and provide support for relevant internal and essential external Protection-related meetings;
9.Participate in meetings and provide substantive input on  human rights treaty body and related reports in so far as persons under UNHCR¿s mandate are concerned;   
10.Drafts and prepares internal/external reports, briefing papers, policy documents, SOPs, notes and other documentation relating to refugees/asylum-seekers/populations of concern;
11.As needed and with the authorization of  the supervisor, assists in refugee status determination and related functions;
12.Performs other duties as required.


- Intervene with authorities on protection issues
- Negotiate locally on behalf of UNHCR
- Decide priorities for reception, interviewing and counseling for groups and individuals
- Enforce compliance of staff and implementing partners with global protection policies and standards of professional integrity in the delivery of protection services
- Enforce compliance with, and integrity of, all protection standard operating procedures


EDUCATION/QUALIFICATION: A law degree with experience/expertise in international law, human rights law, and/or refugee law. A degree in International Relations coupled with relevant experience could also be considered. The BA's or MA's degree must have been obtained in a recognised institution (please see

WORK EXPERIENCE: Bachelor degree and minimum 3 years of relevant work experience or Master degree and 2 years of relevant experience. Past experience working in SGBV and Child Protection roles, and in particular experience in case management and conducting trainings on SGBV/Child Protection issues, as well as Best Interest Determinations would be an advantage.

SKILLS: Team-building and team management, positive inter-personal, drafting, training, negotiation skills as well as flexibility and ability to work in a multi-cultural environment are essential.

- Experience in case management and conducting trainings on SGBV/Child Protection issues, as well as Best Interest Determinations would be an advantage.
- Prior experience in Thailand/South East Asia, exposure to Protection, human rights, legal and related activities/functions, Community Services, women, children and training would be an asset.
- Experience and familiarity with vulnerability and needs assessments in order to identify specific protections needs of a diverse urban refugee population, as well as experience with data input and organization of such information in order to maximize protection interventions and coordinate with other units. Familiarity with ProGres database desirable.
-Understanding of Community Based Protection principles AGD mainstreaming, as well as previous experience in engaging and working closely with refugee/asylum seeker communities. Managerial Competencies

M001: Empowering and Building Trust
M002: Managing Performance
M003: Judgement and Decision Making

Cross-Functional Competencies

X001: Analytical Thinking
X005: Planning and Organizing
X007: Political Awareness Essential: English, excellent drafting skills (Minimum iBT TOEFL score of 107 (PBT TOEFLequivalent is also acceptable) or TEPS score of 800 or New TEPS score of 452.) Fluency in Korean is also essential.

Desirable: Working knowledge of a UN language. Knowledge of Thai or other major refugee language such as Urdu, Vietnamese, Khmer, Arabic or Somali. The JPO will be under the direct supervision of the manager indicated under `Supervisor title and position number¿.  The supervisor will be responsible for the performance evaluation of the JPO. The manager will also ensure that the JPO is provided a thorough induction and orientation briefing, followed by on-the-job training as well as continuous guidance for training/learning opportunities throughout the assignment. In support to the manager, the JPO Unit provides the Supervisory Guidelines upon recruitment/reassignment of the JPO. TRAINING COMPONENTS AND LEARNING ELEMENTS

Mandatory training courses:
1. Basic Security in the Field (NB: needs to be retaken every 3 years)
2. Advanced Security in the Field  (NB: needs to be retaken every 3 years)
3. Protection Induction Programme (PIP)
4. UN Course on Harassment, Sexual Harassment and Abuse of Authority
5.    Orientation to IPSAS

Recommended training courses

-Participation in UNHCR Learning Programmes (e.g. Protection,
RSD, Best Interest Determinations)
-Participation in national/regional protection officers meeting/training
Workshops/other meetings/fora attended by NGO, civil society, UN and other organisations.


-Drafting relevant parts of the Year-end Report, Annual Summary Protection Assessment, internal thematic and other  reports.
-Drafting notes, analytical papers, protection-related recommendations and other documents.
-Reviewing submissions, monitoring, assessing and evaluating Protection project proposals based on applicable standards and operational priorities.
-Individual case assessment and response/counseling.
-In the context of contributing to an integrated Protection section and to achieve the best possible protection outcomes for asylum-seekers/refugees and other populations of concern, cooperating and working in a multi-functional team, particularly with the Registration, RSD, Detention/Protection/Legal, Community Services, Resettlement  teams as well as with staff of  the Implementing Partner, other operational partners and a range of stakeholders. Housing/accommodation: Yes-Accommodation is excellent with a variety of options from budget to luxurious.

Health care: Yes-Excellent and world class healthcare facilities

Educational facilities:Yes- Approximately 100 International schools offering a diverse school curriculum with English as a medium of instruction.

Security: Yes-Whilst Thailand is classified as an A Duty station, the country is currently under the military junta and freedom of expression has been curtailed.

Other (transports, banks, etc):Yes-Bangkok has highly developed infrastructure, good public transport systems, high-end shopping and good banking facilities. Traffic congestion and pollution is a negative factor. Please note that the closing date for applications for this position is Sunday 11 August (midnight Geneva time).
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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