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  • Organization: IAEA - International Atomic Energy Agency
  • Location: Vienna
  • Grade: P-3, International Professional - Internationally recruited position - Mid level
  • Occupational Groups:
    • Nuclear Technology
    • Administrative support
    • Monitoring and Evaluation
    • Engineering
    • Information Technology and Computer Science
    • Sales and Marketing
  • Closing Date: 2019-08-20

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Software Engineer (Retail Management Systems)(P3)

Vienna (Austria)

Organizational Setting

The Department of Management’s Division of General Services (MTGS) provides support functions to the IAEA through its five Sections, namely the Archives and Records Section (ARMS), the Commissary Management Section (CMS), the Facilities Management Section (FMS), the Transport and General Support Section (TGSS), and the Seibersdorf Laboratories Services Section (SLSS).
Among the five Sections, the Commissary Management Section (CMS) is responsible for the management of the Agency’s tax and duty-free store at the Vienna International Centre. The Commissary is operated under the authority of the Director General of the IAEA and regulated by the HQ Agreement with the Host Country. It was established as a self-sustaining and non-profit making operation in order to facilitate the purchase of limited quantities of consumer goods by the diplomats of Permanent Missions of Member States accredited to the UN organizations, staff members of the UN organizations based at the VIC as well as of other authorized organizations.


Main Purpose

The Software Engineer provides advice and support for computerized solutions aimed at improving business processes and systems to meet organizational needs and also applies technical knowledge to create effective information systems.



The Software Engineer is a\: (1) project manager, initiating, planning, executing and controlling agreed work; (2) developer, performing relevant software engineering disciplines either as a leader or a member of a team; (3) resource for the Section, taking part in various activities as required, such as quality assurance and continuous process improvements.


Functions / Key Results Expected

Coordinate and assume leadership of software projects.
Carry out requirements analysis and the design of software systems.
Construct software to meet designed solutions, using modern software tools.
Implement software systems, including acceptance testing, user training and the preparation of documentation.
Provide software maintenance and technical support for existing software systems.

Competencies and Expertise

Core Competencies






Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.



Achieving Results

Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned.




Actively contributes to achieving team results. Supports team decisions.



Planning and Organizing

Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans.

Functional Competencies





Client orientation

Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met.



Commitment to continuous process improvement

Plans and executes activities in the context of quality and risk management and identifies opportunities for process, system and structural improvement, as well as improving current practices. Analyses processes and procedures, and proposes improvements.



Technical/scientific credibility

Ensures that work is in compliance with internationally accepted professional standards and scientific methods. Provides scientifically/technically accepted information that is credible and reliable.

Required Expertise



Expertise Description




Information Technology

Business System Analysis

Strong understanding of retail management processes.




Information Technology

Information Technology|Application Architecture

Knowledge of one or more of the following platforms is desired\: SharePoint 2013, WPF and MS Office Development.




Information Technology

Information Technology|Computer Programming

Knowledge of one or more of the following programming languages is desired\: Visual Basic .NET, PHP, Java or C/C




Information Technology

Information Technology|Database Management

Thorough knowledge of relational database management software (e.g. SQL Server) and SQL; knowledge of Windows client/server environments.




Information Technology

Information Technology|Information Security

Strong knowledge of secure coding techniques and information security.




Information Technology

Information Technology|Project Management

Experience in managing software development projects following Project Management methodology such as PMP or Prince2.Knowledge of MS Project.




Information Technology

Information Technology|Quality Management

Experience applying best practices for developing quality products. Experience in an ISO9001 or CMMI (Capability Maturity Model Integration) work environment is desirable.




Information Technology

Information Technology|Software Engineering

Experience in the use of established formal methods and a disciplined approach to software engineering. Experience with agile methods such as SCRUM.




Information Technology

Information Technology|Web Development

Thorough knowledge of web development, including HTML, CSS, JavaScript and AJAX; C# and ASP.NET (Web Forms and/or MVC);




Information Technology

Systems Analysis

Lead technical evaluation teams during the procurement of software solutions and services.


Qualifications, Experience and Language skills

University degree in in Software Engineering or a related field (such as information management, electronic engineering or computer science).

Other - Internationally recognized certification in secure coding techniques for software development is desirable.

Other - Internationally recognized certification in Project Management such as PMP or Prince2 is desirable.

A minimum of 5 years of working experience in software development.

Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.



The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $60233 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 26442, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; 6 weeks' annual vacation, home leave, pension plan and health insurance


Applications from qualified women and candidates from developing countries are encouraged

Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values)\:
Integrity, Professionalism and Respect for diversity. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above. Testing may be part of the recruitment process


We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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