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  • Organization: WHO - World Health Organization
  • Location: Manila
  • Grade: GS-5, General Service - No need for Higher Education - Locally recruited position - Administrative support
  • Occupational Groups:
    • Communication and Public Information
    • Administrative support
    • Sales and Marketing
  • Closing Date: 2019-07-25

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Assistant (Social Media)

Manila (Philippines)


The role of the Communications unit is\:

-to use communications to increase awareness of health issues, and enhance visibility and engagement with WHO, among media, Member States, donors and other partners, and the general public; and

- to use communications as a tool for policy advocacy, behaviour change, and building constituencies and partnerships around key public health challenges in WHO's Western Pacific Region.


Under the supervision of the Regional Communications Manager and guidance of the Executive Officer, Office of the Regional Director, the incumbent will perform the following duties\:

1. Develop and execute social media plans including through platform determination, messaging, benchmarking, and audience identification in close coordination with COM, country offices and technical units in the Regional Office;

2. Create and maintain an editorial calendar to facilitate advance planning, information and content sharing, and continuously improve WHO's digital presence in the Region;

3. Monitor social media platforms and coordinate with COM, country offices and technical units in the Regional Office to address emerging issues and/or manage reputational issues;

4. Develop and disseminate engaging content (text, images, video) that builds meaningful connections, informs audiences and encourages them to take action, and reinforces trust in WHO Western Pacific Region;

5. Analyse and report social media data on a weekly and monthly basis and, as needed, ascertain successes of activities;

6. Play a key role in planning,developing and implementing communication and advocacy activities including online and offline campaigns, other events and activities to support achievement of broader communication objectives of the Organization in the Region;

7. Stay current with social media trends, tools and best practices; and

8. Perform other duties as required.



Essential\: Completion of secondary education with relevant training in media and communication.
Desirable\: University degree in communications, public relations or marketing.


Essential\: At least five years' relevant experience in communications, journalism, marketing/advertising or related field, preferably with a large international organization.
Desirable\: Experience working in the UN.Experience in developing digital materials and executing social media and/or advocacy campaigns.


Knowledge and skills in corporate communication and advocacy, and proven understanding of social media platforms such as Facebook, Twitter and YouTube.

Ability to operate multimedia equipment (e.g. video and still cameras and audio recorders, iPhone, etc.) and proficiency in MS Office software (Word, Excel, PowerPoint, Outlook).

Knowledge of social media analytics tools and software (e.g. Google Analytics, Twitter Insights, Facebook Insights).

Understanding of user-generated content management and reputation management.

Very strong verbal and writing skills, and capacity to research and quickly assimilate large volumes of information, package and disseminate succinct products to meet audiences' needs.

Ability to manage multiple, concurrent tasks, perform under pressure and deliver high-quality products on deadline.

Exercise judgment, pay attention to detail, and take initiative when appropriate.

Creativity and ability to learn quickly and innovate.

Good organizational skills and ability to work unsupervised.

Ability to work harmoniously as a member of a team,adapt to diverse educational and cultural backgrounds and maintain a high standard of personal conduct.

WHO Competencies

Respecting and promoting individual and cultural differences
Producing results
Moving forward in a changing environment

Use of Language Skills

Essential\: Expert knowledge of English.
Desirable\: Intermediate knowledge of UN Language .


WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at PHP 590,623 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link\: http\:// Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

What does it mean?

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