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  • Organization: UNDP - United Nations Development Programme
  • Location: Dehradun
  • Grade: SB-3 (SC6/SC7), Service Contract, Local Contractors Agreement - Consultancy
  • Occupational Groups:
    • Documentation and Information Management
    • Scientist and Researcher
    • Communication and Public Information
  • Closing Date: 2019-07-31

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CPPGG Management Information System Specialist

Dehradun (India)


The UN General Assembly, and all its 193-member countries, in September 2015 adopted a global development vision entitled Transforming Our World: The 2030 Agenda for Sustainable Development. This 2030 Agenda was designed as a plan of action for people, planet and prosperity.  It lays out 17 new Sustainable Development Goals (SDGs) and 169 targets, to stimulate global action over the next 15 years on issues critical to humanity and the planet. India committed to these SDGs at the September 2015 UN Summit and the SDGs officially came into force on 1 January 2016. The Government of India has been actively engaged in integrating  the SDGs since early 2016. NITI Aayog, the National Institution for Transforming India, has been entrusted with the responsibility of coordinating the efforts on SDGs with ministries and states, indicative of “whole of government” approach. The NITI Aayog has prepared an Action Agenda (3 Years) and is preparing medium term perspective plan (7 years) and long term (15 years) goals for the country through a 15-year vision document for a period up to 2030, which will be co-terminus with sustainable development goals. The Ministry of Statistics and Programme Implementation (MoSPI) has prepared a Draft National Monitoring Framework consisting of 306 Indicators. At National level a High-Level Steering Committee has been constituted for refining the indicators which will emerge as backbone on the development interventions of the country. 
The UNDP India Country Programme Document CPD (2018-2022) signed with the Government of India (GoI) aims at transformative change and development impact at scale. In line with this, UNDP has initiated active support to many state governments in mainstreaming SDG’s within their schemes and programmes.   As an overarching UN strategy, this is a part of SDG roll out for visioning and planning in India. In view of India’s commitment to the 2030 Agenda, Uttarakhand too has set ambitious targets for itself for achieving the and has already formulatied its SDG Vison 2030 document.
Centre For Public Policy & Good Governance 
Centre for Policy & Good Governance (CPPGG) Uttarakhand has been set up to assist in bringing about governance reforms through studies, training, knowledge sharing and promotion of good ideas. CPPGG is deemed to act as the think tank in the State which will help in improving the research & analytics for preparing a better planning & policy framework. The think tank is presently functioning as an autonomous body with a governing council headed by Chief Minister and Chief Secretary and has experts from various prestigious institutions as the members. The institution is mandated to identify the bottle necks in the growth trajectory of the State and firm up solutions to address the same. UNDP will support the State Government in technical empowerment of the CPPGG, Uttarakhand by recruiting sectoral experts in mutually agreed sectors which are beneficial for the economic growth of the State and manage the policy development for fostering economic growth and inclusive development through SDGs, under the leadership and guidance of Department of Planning. 
UNDP therefore is looking for a dynamic team of experts to be a part of the PMU in CPPGG and work closely with relevant government departments, technical agencies, UN agencies, civil society organization and academic institutions to provide the requisite impetus to the state government’s initiative in rolling out the SDGs and accelerating economic growth.
The State has identified that digitisation is a key aspect in the road map for achieving global goals. Few of the government departments has identified that there is an urgent need of creation of Management Information Systems in their department for streamlining the public service delivery and programme management effectively The services of the expert is required to in creation of Management Information Systems in coordination with the departments. The expert has to perform the task of visualisation, conception, design guidance, technical coordination and delivery of Management Information Systems for the departments. 

Duties and Responsibilities

Under the supervision of the CEO, CPPGG, the incumbent will:
•Support the government departments in developing online Management Information Systems to ensure smooth monitoring, execution and evaluation of the various state government schemes and programmes:
•Understand the need of the departments regarding creation of Management Information System to streamline their public service delivery and prepare notes regarding the end to end action related to creation of the MIS. 
•Assess the system requirements in consultation with the departments and suggest potential IT solutions based on both technical and implementation suitability;
•Technical assistance to translate departments requirement by designing techniques for the most efficient and cost-effective and sustainable IT solutions; 
•Provide insights on the micro and macro aspects of the MIS design, costing for the same, technical and technological aspects required and a detailed note on the plan of action. 
•Oversee the development of the MIS in close coordination with the developer and the departments. 
•Development and implementation of Information Management systems and strategies
•Design, develop and manage databases, spreadsheets and other data tools; understand, document, and ensure the quality of high-value humanitarian data for accuracy, consistency and comparability; consolidate operational information on a regular schedule to support analysis.
•Produce and update information products such as reports, charts and infographics by turning data into graphical products to convey messages and a storyline; develop advocacy materials including posters, presentations and other visual materials.
•Manage content on relevant web platforms, provide overall quality control for the platform and ensure content is current, comprehensive and follows relevant metadata standards; work with external counterparts on related web platforms such as agency and departments, to facilitate cross-site search and interoperability.
•Facilitation of knowledge building and knowledge sharing.
•Review of the existing Management Information Systems and provide suggestions for improvisation 
•Assess existing hardware, recommend and specify modifications/additions to the hardware, and ensure software and hardware compatibility.
•Physical networking has to be included with interface with the internet. Access mechanisms and security should be defined and documented.
•Follow-up with implementing partners for resolution of issues, eradicating bugs;
•Tracking and facilitating upgradation of the IT solution as and when required;
•Manage and track data and ensure data security; - data quality(output)
•Coordinate with implementation partners for performance guarantee;(performance standard met is the output, functionality)
•Ensure uptime of the system;
•Provide technical inputs during User Training (Train the Trainers);
•Software Documentation;
•Making tools for analytics and report as and when required
•Create tools for survey analysis, analytics and visualization of the information etc 
•Coordinate the internet of things on behalf of the State digital strategy 
•Guide the State on application of Geographic Information System into the project monitoring and support in linking the schemes, public service delivery etc with the cartographs 
•Support the centre in management of the SDG Dashboard and linking it with all departments for systematic reporting 
•Regularly examine the existing IT systems, track flow of data and recommend changes/Upgradation etc. to make the system more effective for its optimum utilization and in line with emerging technologies;
•Assisting in the development of, and migration to, new platforms the legacy data from the existing systems;
•Liaise with concerned departments for smooth functionality of the IT systems at different levels, resolution of system related issues, and eradication of bugs, provide clarifications to the states on system based queries etc;
•Liaise with the concerned departments on the system maintenance and Upgradation, if required;
•Manage and track data and ensure data security;
•Perform the role of the Administrator for the IT enabled systems in consultation with the concerned departments;
•Support the state governments in developing strategies for the roll-out of the Sustainable Development Goals agenda:
•Advise CPPGG on social media platform creation and driving the communication strategy
•Undertake the training need assessment and support required for effective and timely implementation of the IT systems at national and state level;
•Prepare User Manuals, training module, plan and organize training of various stakeholders at national and state level for effective use of the IT solutions;
•Assist in generating reports to meet the reporting requirements of various stakeholders. 
•Any other responsibility assigned by the CEO, CPPGG


Functional Competencies:
•Generates new ideas and approaches, researches best practices and proposes new, more effective ways of doing things
•Makes the case for innovative ideas from the team with own supervisor
•Results Focus
• Consistently approaches work with energy and a positive, constructive attitude
•Contributes to work planning, manages time and resources efficiently
•Takes accountability for delivery of agreed targets
•Ability to prioritize assignments and requirements, and multitask as needed
•Identifies problems and proposes solutions
•Knowledge sharing and continuous improvement 
•Maintains awareness of new developments in own area of expertise and promotes this knowledge with others who may benefit
•Develops an understanding of own strengths and development needs
•Demonstrates openness to change and ability to manage complexities
•Team Working
•Contributes to a sense of team spirit and works collaboratively with others by seeking to understand and make best of team members’ diverse ideas, working styles, skills and backgrounds
•Demonstrates care and concern for other team members, proactively offering support
•Ability to work independently with limited instruction
•Aptitude for technical innovations and data analytics
•Ability to communicate with technical as well as non-technical people 
•Client Orientation
•Demonstrates an understanding of client / partner / donor perspective and strives for high quality client-oriented services
•Establishes smooth relationship and enabling environment between clients and service providers
•Results based management
•Plans and produces quality results to meet established goals
•Demonstrates ability to generate innovative, practical solutions to challenging situations
•Ability to work independently and with minimum supervision
•Corporate Competencies:
•Promotes UN’s values and ethical standards (tolerance, integrity, respect, results orientation, impartiality)
•Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
Core Competencies:
•Promotes and enforces ethics and integrity and creates precedence in good practice
•Demonstrates corporate knowledge and sound judgment
•Self-development, ability to take initiative, adopt a corporate approach to complex situations
•Creates and promotes an enabling environment for open communication
•Ability to work independently and under pressure

Required Skills and Experience

•Minimum Bachelor’s degree in information technology, Computer Science, Hardware & Software Engineering or any other closely relevant subject.
•Master’s  is desirable 
•A minimum of 5 years of relevant working experience, including experience in developing online MIS/GIS/Web Design.
•Experience on one or more of the following software: MS-Office, advanced MS-Excel, database management using MS-Access, SQL server and/or MySQL, Adobe Illustrator, Adobe InDesign, Arc GIS, Power BI and/or Tableau, Google Forms/KOBO/ODK/Survey Monkey.
•Knowledge of Drupal, PHP, ASP programming and format encoding is an asset. 
•Experience in graphic design, multimedia and products branding an advantage. Experience in the design and development of surveys, including user requirements, form design, survey implementation, data entry, data cleaning and analysis an advantage;
•Experience in designing, developing websites, as well as database driven web applications.
•Experience in troubleshooting Java and android based applications
•Experience of working in the State Government or other international development organization will be an asset.
•Good communication, interpersonal and presentation skills, with an ability to work in a multi-cultural environment
•Previous work experience with government agencies is desirable.
Language Requirements:
Fluency in written and oral English and Hindi.
Remuneration package is INR 119,175/- per month (taxable). UNDP also offers additional benefits which include medical insurance coverage and limited pension reimbursement for contract holder and encourages work life balance to its employees.


Important applicant information

All posts in the SC categories are subject to local recruitment.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Workforce diversity

UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.

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