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  • Organization: UNICEF - United Nations Children’s Fund
  • Location: New York City
  • Grade: Consultant - Contractors Agreement - Consultancy
  • Occupational Groups:
    • Communication and Public Information
    • Education, Learning and Training
    • Sexual and reproductive health
    • Youth
    • Children's rights (health and protection)
    • Civil Society and Local governance
    • Development Cooperation and Sustainable Development Goals
  • Closing Date: 2019-07-26

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Consultancy Building capacity for Adolescent Participation and C4D - C4D Section, ADAP Section, PD- NYHQ- REQ # 523777

New York City (United States of America)

The purpose of this consultancy is to lead and support the scale up of knowledge management and capacity development on adolescent engagement and participation and C4D across different sectors within UNICEF. The consultancy also supports widening collaboration and interlinkages with other functions in UNICEF and expanding partnerships with other external agencies and networks

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.


There are 1.2 billion adolescents aged 10-19 alive in the world today and nearly 90 per cent of these girls and boys live in low and middle-income countries.

In the past few years, UNICEF has commenced a number of efforts to support knowledge management and capacity building across offices and functions to strengthen and accelerate AYE efforts across UNICEF Programming driven by an AYE HQ Coordination Group (Communication for Development (C4D) Section, Adolescent Development and Participation (ADAP) Section, and Division of Communication.

Based on feedback and demand from staff following the first year of the webinar series and the roll out of the knowledge sharing platform, the AYE HQ Coordination Group plans to scale up knowledge management and capacity development activities. The scope of work in this Terms of Reference supports the advancement of these priorities.

This consultancy comes as a joint effort by ADAP and C4D section. While the consultant will be reporting to the C4D Specialist, s/he will also be expected to respond to common priorities identified by both sections.


The purpose of this consultancy is to lead and support the scale up of knowledge management and capacity development on adolescent engagement and participation and C4D. The consultancy also supports widening collaboration and interlinkages with other functions in UNICEF and expanding partnerships with other external agencies and networks.


This consultancy will be expected to support two broad areas: Knowledge Management and Capacity Development:

  1. Knowledge Management
  2. The consultant will advance the documentation, sharing and uptake of lessons learned and best practices across UNICEF at HQ, regional and field level through the following activities:
  1. Management and coordination of the AYE webinar series and identification and implementation of strategies to grow the audience of the series to include UNICEF partners and other UN agencies and initiatives
    1. Develop and implement an annual content plan/strategy for the bi-monthly AYE global webinar series.
    2. Map potential partners for expansion of the AYE agenda, potential opportunities and resources needed
    3. Assist AYE team in developing and implementing an approach to involve a wider network of partners and collaborators from external networks and other UN agencies or initiatives in the webinar series, as both participants and presenters
    4. Identify and support opportunities to engage adolescents as participants and presenters in the webinar series and to make content and participation adolescent friendly.
    5. Coordinate preparation, delivery and follow up of bi monthly webinars of 1.5 hours each (6 webinars in total). This includes, but is not limited to: assist in identification of possible presenters; communicate with presenters and support their preparation of presentations; promote the webinars through global announcements, emails, Yammer groups and other channels; document the webinars and disseminate the documentation; support  presenters in  the preparation of 2-page case study briefs or other products based on webinar presentations; take notes and develop a two-pager summary of each webinar; facilitate the finalization of answers to  questions raised during the webinar
    6. Monitoring webinar participation and feedback and suggest new strategies to ensure webinars contribute to overall knowledge management goals. This includes, but is not limited to: administration of a satisfaction survey, and report of survey findings with recommendations; identification and tracking of outcomes of the webinar; alignment of webinar outcomes and strategies with results of capacity and KM needs survey (see below).
  1. Manage the AYE SharePoint Knowledge Management website for UNICEF staff. This internal site has been established to increase accessibility of capacity development resources related to adolescent participation and C4D. Tasks will include but are not limited   to:
    1. Develop and implement a content management strategy for information on the SharePoint site; ensure relevant information is regularly uploaded, relevant content produced, and a clear information taxonomy defined for ease of use; ensure alignment of the AYE knowledge sharing structure with the existing knowledge management plans of both the C4D Section and ADAP Section, and that all relevant C4D and ADAP resources are linked to the AYE SharePoint.
    2. Liaise with C4D and ADAP teams in HQ and field office to identify and/or generate new and original content for the AYE Sharepoint site that is in line with the content management strategy
    3. Moderate the AYE social media (Yammer), email Listserv, and other means of internal communication to maintain engagement of users. Regularly post on Yammer to maintain engagement. Maintain the AYE database and mailing list of participants.
    1. Monitor SharePoint usage and user satisfaction through satisfaction surveys, website analytics, and/or other means that the consultant may suggest.
  1. Generate and disseminate documentation of field experiences and lessons learned, including
    1. 8 case studies of strong programs demonstrating successful evidence-based approaches and/or innovative approaches to adolescent participation through a variety of C4D platforms.
    2. Create a quarterly newsletter sharing updates of new initiatives in the organization related to AYE through a variety of C4D plat forms.
  2. Capacity Development

The consultant will support the AYE team in expanding capacity development initiatives to strengthen UNICEF's ability to integrate the principles and approaches of adolescent participation into programming through the identification of capacity needs, generation of recommendations, and expansion of cross-function collaboration in the organization and external partnerships.

    1. Participate in the cross-sectoral Second decade matrix team in UNICEF to strengthen adolescent and youth engagement in this group and to bring in C4D perspectives.
    2. Generate a concept note including key recommendations for the expansion of the AYE agenda that will include capacity building and KM needs, opportunities for scale up and leveraging of cross­ sector collaboration, opportunities for leveraging external partnerships and an action plan. This concept note should be based on the following tasks which the consultant will undertake: a) survey among adolescent focal points and C4D specialist in HQ and regional offices to identify needs, opportunities and gaps. b) key informant interviews with 8-10 staff including C4D specialist, ADAP specialist, members of UNICEF's Second decade matrix team in HQ, Division of Communication staff, and others to be identified in discussion with the AYE team.
    3. Plan and facilitate one workshop with members of the Second decade matrix team and other relevant HQ divisions (e.g., Division of Communication) to share the results of the assessment and recommendation. At the end of the workshop, 1-3 priorities will be identified for cross team collaboration to be supported by the AYE team with the consultant's assistance.
    4. On the basis of the assessment and the recommendation of the Second decade matrix team workshop, develop a capacity building intervention (e.g., training session)
    5. Depending on requests, deliver the capacity building intervention at HQ/RO/CO level


The assignment calls for 210 working days between September 1, 2019 and July 30, 2020.

The following deliverables will be excepted every other month in the months in which a webinar is held (i.e. every other month):

    • engagement report including statistics such as visitors to the SharePoint site, Yammer activity levels, number of participants in the webinars, etc.
    • Webinar documentation including, eg., minutes, final versions of PowerPoint, brief/case study, notes, Q&A documents, etc.
    • Two-page briefs of each webinar and webinar materials available and uploaded on SharePoint site
    • Database and mailing list of the webinar attendants updated

Payment will be made monthly based on successful completion of the recurring deliverables mentioned above as well as specific deliverables noted in the installment schedule below.

Installment one (month 1):

  • Successful completion of regular bi monthly deliverables
  • Content management strategy for SharePoint
  • Satisfaction survey and report
  • Proposed methodology and timeline for capacity assessment

Installment 2 (month 2)

  • Successful completion of regular bi monthly deliverables
  • Develop and implement an annual strategy for the bi-monthly AYE global webinar series
  • Webinar and Share-point site content plans
  • Satisfaction survey administered, results analysed and presented in a Ppoint Updated Aye database and mailing list

Installment 3 (month 3)

  • Successful completion of regular bi monthly deliverables
  • Key C4D, ADAP documents to support AYE uploaded to the SharePoint site
  • Delivery of the capacity gap assessment

Installment 4 (month 4)

  • Successful completion of regular bi monthly deliverables
  • 4 case studies drafted
  • Quarterly newsletter produced and shared

Installment 5 (month 5)

  • Successful completion of regular bi monthly deliverables
  • Summary of findings from assessment

Installment 6 (month 6)

  • Successful completion of regular bi monthly deliverables
  • Delivery of cross team workshop on assessment findings and identification of agreed cross-team priorities
  • Capacity assessment report including recommendations

Installment 7 (month 7)

  • Successful completion of regular bi monthly deliverables
  • Training intervention package drafted

Installment 8 (month 8)

  • Successful completion of regular bi
  • monthly deliverables
  • 4 additional case studies (total of 8) drafted
  • Training intervention package finalized

Installment 9 (month 9)

Successful completion of regular bi monthly deliverables

Installment 10 (month 10)

  • Successful completion of regular bi monthly deliverables
  • Brief (3-5 page) report of workshop with Second decade matrix team including clear next steps

Installment 11 (month 11)

  • At least 2 webinars completed with involvement of external partners (end of contract)
  • At least 2 webinars completed with involvement of young people (end of contract)
  • 8 case studies completed (including finalization of publication)
  • Final report and handover document


Travel is not required for this position.



Start date: August 1, 2019                     End date: June 30, 2020

Only shortlisted candidates will be contacted and advance to the next stage of the selection process

For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results. View our competency framework at : Here

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

What does it mean?

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