Programme Officer - Middle East (London or Edinburgh)
Edinburgh (United Kingdom of Great Britain and Northern Ireland)
Location Edinburgh or London, UK
Position Status Full-time, Permanent
Reports to Senior Programme Officer, Middle East
Salary Level Competitive plus benefits
Travel Up to 30% travel is a requirement of the role
Closing date July 19, 2019
About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
General Position Summary
The Programme Officer (PO) supports strategic, impactful, and high-quality programming. Reporting to the Senior Programme Officer (SPO – in Edinburgh), the PO supports the SPO, the Regional Program Director, the Deputy Regional Program Director and the eight Country Offices in many aspects of their country programme and grant administration. S/he plays a key role in connecting the field to HQ resources and represents the country/regional interests internally with various HQ teams as well as with external stakeholders. The PO works with the Senior Programme Office (SPO), DRPD and RPD to provide the secondary check and supports the field (ultimate point of responsibility) in adhering to internal and external policies and regulations. The PO also provides guidance to the Assistant Programme Officer (APO) and helps with the administration that is necessary for robust and accountable grant management. The PO furthermore plays an important role in rolling out agency-wide initiatives in countries in the region.
Candidates should have a track record in international relief and development, along with proven experience of managing the development, implementation, administration and compliance of European-funded grants. The successful candidate will possess excellent planning, communication and organisational skills, have a keen eye for detail, be proactive and flexible in their work, and possess the ability to develop strong relationships with colleagues across the agency, both at HQ level and in the field.
Essential Job Responsibilities**
PROGRAMME & GRANT ADMINISTRATION
- The PO is the HQ point of responsibility for overall monitoring of grants/programmes for external/donor requirements as well as Mercy Corps' internal policies and requirements. They provide ongoing monitoring of the status of programmes and complete regular check-ins on grant requirements (such as co-financing, budget versus actuals, data aggregation, etc.). They support country teams' adherence to Mercy Corps internal policies and Programme Management minimum standards.
PARTNERSHIP DEVELOPMENT AND MANAGEMENT
- With guidance from the SPO, the PO coordinates partnership negotiation and development and ensures the necessary teams are engaged, to help further programme, country and regional interests.
- The PO leads HQ coordination for proposals. Throughout the proposal process, the PO monitors the timeline, status of proposal, provides input into the design and communicates to the relevant parties as appropriate. The PO reviews final draft for coherence and donor requirements, and manages submission. He/she may be appointed a different role in the design process and travel to field if needed.
- With guidance from the SPO, RPD, DRPD, Country Directors and other relevant stakeholders, the PO represents regional interests and programmes with external stakeholders.
STRATEGY, PLANNING & LEARNING
- With guidance from the SPO, the PO supports country teams with strategy development and planning. The PO facilitates learning across country portfolios and regions and shares lessons learned and knowledge of agency resources/tools/best practices/etc.
- Recruitment: As needed, the PO participates in interview processes and selection for key positions as identified with the recruiting team.
- Internal Communication: In coordination with the APO, the PO supports internal communications and ensures knowledge management systems are up to date and accurate to support communication with other teams.
- Knowledge Management: In coordination with the APO, the PO ensures management of agency systems and adherence to HQ-related Programme Management minimum standards, etc.
- Orientation: For new-hires visiting HQ, PO provides briefings on context, country strategy and programmes prior to their departure as initial step in the on-boarding process. As requested, PO supports supervisors with on-boarding of new expatriate team members.
- As part of our commitment to organisational learning and in support of our understanding that learning organisations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
ACCOUNTABILITY TO BENEFICIARIES
- Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Knowledge and Experience
- Educated to Bachelor's level, or equivalent experience. Masters in relevant field is preferred.
- 2 - 4 years of field-based experience in international relief and development; demonstrated knowledge of relevant sectoral and/or operational areas.
- 2- 4 years of experience managing the development, implementation, administration and compliance of grants; general programme management experience preferred.
- Experience with proposal development with various donors, particularly European institutions (ECHO, EC and DFID), private foundations and corporations.
- Experience with monitoring and evaluation, and other learning efforts.
- Experience representing an organisation and its interests to a diverse range of local and international government officials, local civil society organisations, other international organisations, the media and the public is preferred.
- Excellent planning and organisational skills.
- Proactive and able to work on own initiative.
- A problem solver, adept in successfully dealing with issues of complexity.
- Demonstrates the ability to mentor colleagues.
- A skilled communicator, able to develop and utilise strong relationships with staff, partners and donors at all levels.
- Able to harness the expertise, experience and ideas of colleagues and effectively use this to improve their own work and support that of others.
- Strong research and analytical skills.
- A skilled writer and synthesiser of diverse and complex information.
- A robust sense of humour is greatly appreciated.
- A demonstrable passion for, and a clear empathy with, the organisation's aims and values.
- Willingness and ability to travel internationally as required.
Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a short term assignment to the field. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country locations. An expectation of this role is the ability to travel to the field, sometimes at short notice to support field teams and programmes and to fill-in during field staffing gaps.
Please apply with your CV and a cover letter.
Candidates must have the right to work in the UK at the time of appointment.