International Andragogy Expert for a training of police trainers on training and communication techniques and tools for adults - Morocco

Background

Over the past ten years, Morocco has made significant progress in the field of women's human rights. This development has been marked by institutional and legislative reforms, enshrined in the Constitution of 1 July 2011 proclaiming equality between men and women, prohibiting all forms of discrimination against women and encouraging public authorities to implement these rights and guarantee their effectiveness. The implementation of this commitment for equality was marked by the launch of the Government Plan for Equality ICRAM (2012-2016), followed by a second phase (ICRAM 2 2017-2021), as well as the adoption of measures aiming at increasing women's administrative and political representation, encouraging women’s access to employability and female entrepreneurship, and combatting all forms of violence against women and girls.

As a manifestation of unequal power relations between women and men, violence against women is one of the extreme forms of gender-based discrimination and an assault on the dignity and human rights of women and girls.  Statistics have shown that globally, one in three women experience sexual or physical violence at some point in their lives.  In Morocco, according to the High Commissioner for Planning, 62.8% of women have experienced at least one form of violence in their lifetime.  According to the 2019 survey conducted by the Ministry of Family, Solidarity, Equality and Social Development, 15.9% of women experienced physical violence in the 12 months preceding the survey, and 14.3% experienced sexual violence.

Since 2011, Morocco has also implemented a number of measures to meet these new challenges. Since the Constitution stated the primacy of ratified international conventions over domestic law, work was undertaken to harmonize the relevant provisions of Morocco's national legislation. Regarding violence against women and girls, Morocco, which had ratified the Convention on the Elimination of All Forms of Discrimination against Women in 1993, supplemented its legal arsenal in 2018 with the adoption on 14 February of Law 103.13 on Violence Against Women, which entered into force on 12 September of the same year.

Law 103.13 on Violence Against Women amends and supplements the Criminal Code and the Code of Criminal Procedure. It creates new offences, such as forced marriage or sexual harassment. The law also creates new criminal procedures and institutionalizes services for the reception and support to women victims of violence, as well as central and territorial mechanisms for intersectoral coordination. On 2 May 2019, Decree No. 2.18.856 was published, defining the composition and modalities of the reception and supporting structures created by the law.

In this context, UN Women and the Moroccan government initiated partnerships on the prevention, care and response to violence against women and girls, including through capacity-strengthening plan of relevant Ministries to implement the new legislative and procedural provisions to combat violence against women and girls.

In this context, UN Women and the General Directorate of National Security (DGSN) launched a partnership in 2018 to improve the prevention, protection and response to violence against women and girls in Morocco. The project led to the development and adoption by the DGSN of a restructuring plan for the 122 reception and support cells dedicated to women victims of violence in all 20 territorial commands. The restructuring, inspired by international norms and standards and global best practices, aims to provide women and girls with quality services delivered by police officers specifically mandated to receive and provide support to victims. The restructuring plan also concerns the reception services in police stations with the integration, among the missions of the reception officers, of the reception of women victims of violence. These reception focal points, assigned within the 431 districts of the national territory, will also be supported to ensure a quality reception and support to women victims of violence.

To enable all the staff of the 122 cells and reception focal points in the 431 districts to have all the knowledge and skills they need to provide quality reception, listening and care for women and girls who are victims of violence, a pool of trainers will be created. This pool of forty agents will be composed of one cell chief from each of the 20 commands, executives from the central management, trainers from the Royal Police Institute and volunteer agents selected by the management. These officers will be responsible for providing training to officers operating in their command territory, whether assigned to reception and support cells or to reception desks.

The complete training cycle will consist of three sessions as follows:

Session 1 - Andragogy techniques and tools (4.5 days)

Session 2 - International norms and standards of police services for women victims and girls of violence (4.5 days)

Session 3 - The national context for combatting violence against women (4.5 days)

In this context, and with the aim of facilitating session 1, UN Women is launching a call for consultation for the recruitment of an international andragogy expert to train police trainers in Morocco on training and communication techniques and tools for adults.

Duties and Responsibilities

The objective of this consultation is to provide concerned police officers (chiefs of cells for women and girls victims of violence, executives from the central management, trainers from the Royal Police Institute and volunteer agents selected by the management) with the necessary knowledge, skills, methodologies and competencies in andragogy and communication to be able to deliver training, awareness and capacity building programmes and to share their knowledge with other actors in the police sector.

Expected results - Police officers have acquired in-depth theoretical and practical knowledge of andragogy and learner-centered active training techniques, including:

• Basic theoretical principles of andragogy and how learning works for adults/professionals;
• Demonstrated teaching and andragogy practices (form of expression, sorting of information, transmission of knowledge, capture of attention and management of the group of learners, skill building, exercises);
• Techniques for raising awareness and transmitting a message (persuasion, argumentation, charisma, authority, etc.);
• Intelligence of adaptation to an audience/audience (analysis and adaptation to the social, professional, cultural, gender, study context of each group/individual);
• Development and implementation of a training program adapted to the topic and target audience as well as the necessary tools to carry it out;
• Various and effective andragogical techniques and methods, including participatory ones;
• Techniques and methods for dealing with a difficult or recalcitrant audience;
• Principles of human rights training, while keeping in mind the theme and specificities of the training they will be required to provide: violence against women and girls, prevention and protection of victims.

Target group – 40 police officers, split into two groups of 20 each (chiefs of cells for women victims of violence, executives from the central management, trainers from the Royal Police Institute and volunteer agents).

Training modalities – the training is expected to start in November 2019. Exact dates will be determined later. Two sessions of 4.5 days each will be organized (6 hours per day), each session for a group of 20 officers. The training will be organized at the Royal Police Institute in Kenitra, Morocco. The training sessions can be co-animated by trainers from the Royal Police Institute if needed and could benefit from external interventions as required for role plays or situational scenarios for instance (members from the civil society, psychologists, social workers, jurists, lawyers, etc.).

Tasks - Under the general supervision of UN Women's Programme Analyst on Violence against Women and Girls, and in close collaboration with the General Directorate of National Security (DGSN), the consultant will perform the following tasks:

• Propose a training of trainers methodology based on the principles of andragogy, learning by doing and participatory approach;
• Conduct a learning needs assessment with DGSN trainers;
• Once the methodology has been validated and the evaluation completed, develop the training modules, materials and presentations, electronic documentation (handouts distributed on USB sticks), case studies, practical exercises and any other support;
• Ensure that the training modules developed/adapted integrate innovative training approaches and interactive communication methods (case studies, teamwork, team tasks, competitions);
• Based on the validated training modules, prepare electronic documentation for participants, including case studies and other relevant materials/documentation. The case studies that will be discussed and followed during the training must be developed as close as possible to the practices and needs of the General Directorate of National Security;
• Submit a draft complete kit including training modules, electronic documentation, agenda and any training materials for review and validation by UN Women and DGSN at least two weeks before the defined training dates;
• Adjust the training kit according to the comments made by UN Women and DGSN;
• Conduct a pre-training evaluation of participants' knowledge and mastery of the tools;
• On the basis of the validated modules, facilitate the training of trainers for the 40 police officers over a period of 9 full days (2 sessions of 4.5 days);
• Conduct a post-training evaluation of participants' knowledge and mastery of the tools;
• Submit a detailed final report on the conduct of the training, the content of the training, the evaluation of the training and the evolution of knowledge and mastery of tools by the participants.

• Expected deliverables

Deliverable 1 – The methodological tools and roadmap

A methodological roadmap, with tools, of the training of trainers that details the recommended approach and based on andragogy principles, learning by doing and participatory sessions.

The roadmap will include an assessment method of the learning needs of the target group with a questionnaire and/or an interview grid.

Deadline:  5 working days after signing the contract

Deliverable 2 – The content of the training

The content of the 4.5-day training (6 hours per day), for an audience of 40 officers (two groups of 20 officers) selected to become peer trainers. The training will provide to the police officers the andragogy and communication knowledge, skills, methodologies and competencies necessary for them to deliver training, awareness and capacity building sessions to their colleagues or other actors in the police sector.

The content of the training of trainers will be developed on the results of the pre-training assessment and will include at least the following elements:

• Presentation and agenda of the training, including the learning objectives of each session;
• Illustrated presentations with visuals, graphics, maps, and including notes for each slide;
• Methods and exercises with electronic documentation;
• At least two team exercises, and two role-playing exercises;
• At least four case studies for group work;
• A bibliography;
• Pre- and post-training evaluations to assess participants' progress before and after the training. The evaluation will pay particular attention to assessing the individual capacities of participants to replicate the training.

Deadline:  5 working days after the methodology was validated

Deliverable 3 – The training report

A report of the training that includes the trainees’ evaluation and recommendation on potential needs identified during the training, especially with regards to the capacities of the trainees to become trainers (10 pages maximum, Arial 11).

Deadline:  5 working days after the last training day

• Financial arrangements:  

Payment will be disbursed upon receipt of the deliverables (as per above matrix) and their certification by UN Women Programme Analyst and in in close collaboration with the General Directorate of National Security (DGSN).

• Evaluation of Applicants:

Applications will be evaluated based on the cumulative analysis taking into consideration the combination of their qualifications and financial proposal. A two-stage procedure is utilised in evaluating the proposals, with evaluation of the technical proposal being completed prior to any price proposal being compared. The award of the contract should be made to the individuals whose offer has been evaluated and determined as:

• Responsive/compliant/acceptable.
• Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation.

Technical criteria - 70% of total evaluation. Total max 70 points:

The total number of points allocated for the technical qualification component is 70. The technical qualification of the individual is evaluated based on desk review and following technical qualification evaluation criteria:

Technical Evaluation Criteria	Maximum Obtainable Points
10 years professional experience in the training of trainers	20 points
5 years’ experience in training in human rights, international human rights bodies, human rights-based approach	20 points
Proven experience in training national institutions of the MENA region	15 points
Previous experience of training trainers in the police or justice field	15 points

Financial/Price Proposal evaluation:

• Only the financial proposal of candidates who have attained a minimum of 49 points in the technical evaluation will be further considered and evaluated.
• The total number of points allocated for the financial/price component is 30.
• The maximum number of points will be allotted to the lowest price proposal that is opened/ evaluated and compared among those technical qualified candidates who have attained a minimum of 50 points in the technical evaluation. All other price proposals will receive points in inverse proportion to the lowest price.
• Evaluation of submitted financial offers will be done based on the following formula: S = Fmin / F * 30
• (S - score received on financial evaluation; F min - the lowest financial offer out of all the submitted offers qualified over the technical evaluation round; F - financial offer under the consideration).

• Application and submission package

The candidate’s application should include:

1)      P11 with indication of relevant experience in line with the ToR requirements.  Completed and signed UN Women Personal History (P-11) form can be downloaded from: http://www.unwomen.org/-/media/headquarters/attachments/sections/about%20us/employment/un-women-p11-personal-history-form.doc?la=en&vs=558

2)      Financial proposal (sample is provided below): The financial proposal shall specify a total lump sum amount with a breakdown of a daily professional rate per number of anticipated working days, travel costs (daily subsistence allowance and other in-country travel costs) and other related costs (e.g. tele-communication).

Note: Please scan all requested documents in one single document as the platform only allows for one download.

Competencies

CORE Values

• Respect for Diversity
• Integrity
• Professionalism

CORE Competencies

• Awareness and Sensitivity Regarding Gender Issues
• Accountability
• Creative Problem Solving
• Effective Communication
• Inclusive Collaboration
• Stakeholder Engagement
• Leading by Example

FUNCTIONAL Competencies

• Focuses on impact and results and responds positively to feedback
• Demonstrates openness to change and ability to manage complexities
• Ability to work under pressure and to meet deadlines
• Proven track record in undertaking complex and comprehensive assessments
• High level of communication (verbal and written) and interpersonal skills and working effectively within a multi-cultural environment

Required Skills and Experience

Education

• A Master’s degree in andragogy, educational or training techniques, organizational management, human rights or related areas.

Experience

• At least 10 years professional experience related to international standards of human rights;
• At least 10 years professional experience in the training of trainers;
• At least 5 years’ experience in training in human rights, international human rights bodies, human rights-based approach;
• Proven experience in delivering training to national institutions of the MENA region;
• A previous experience of training trainers in the police or justice field.

Language

• Proficiency in written and oral Arabic (required)
• Proficiency in French and/or English (desirable)