Enterprise Adviser Team Leader- NOB (BW VIETNAM)

Better Work is an innovative partnership program between the International Labour Organization (ILO) and the International Finance Corporation (IFC). It aims to improve labor standards and competitiveness in global supply chains. Better Work involves the development of both global tools and country level programs. The focus is on scalable and sustainable solutions which build cooperation between government, employers’ and workers’ organizations, and international buyers.

In Vietnam, Better Work is supported by IFC, the Netherlands, Switzerland, Ireland, Canada and United States of America. It focuses on the export apparel sector and footwear sectors. The program has three components:

1) Enterprise assessments on (a) the principles of the ILO Declaration core international labor standards and Vietnamese labor law, and (b) quality and productivity;

2) Enterprise advisory and training services designed to support practical improvements; and

3) Stakeholder engagement and sustainability.

For more information about the project see www.betterwork.org/vietnam

This position involves supervising staff that are providing professional level enterprise assessment and advisory services, including conducting independent enterprise assessments against labor standards and provisioning enterprise level consultancy services to support remediation and enterprise improvement. The person will play a leadership role in general Better Work Vietnam operations and stakeholder engagement, develop systems to relationships with key factories, and strengthen Better Work Vietnam’s gender strategy. The work has an impact on enterprise performance and access to markets.

The position reports to Better Work Vietnam Programme Manager based in Ho Chi Minh City, Vietnam. The position requires a high level of independence. Judgement, initiative and creativity are required in translating project tools and approaches to ensure impact at the enterprise level, as well as support and ownership by national stakeholders.

University degree in human resource management, business, management, adult education, international development, law or other relevant fields, or equivalent in experience.

At least three years of professional experience in social dialogue, capacity building in the private sector in developing countries, corporate social responsibility (particularly in the field of labor standards compliance and remediation) or other relevant field.

Excellent command of English. A working knowledge of the Vietnamese and/or of one or more of the language spoken by the workers in the export apparel industry would be an advantage.

1. Excellent team management skills, with a strong focus on building staff skills through a participatory approach. Ability to solve complex operational problems through negotiation and conflict resolution;
2. Excellent communications skills, both oral and written.
3. Demonstrated ability to deal with tact and diplomacy with a range of stakeholders such as staff, factory owners, management, workers, donors, international buyers, government officials, unions and NGOs.
4. Very good knowledge of the Vietnamese labor law and regulations, corporate social responsibility and labor compliance issues in global supply chains, preferably related to apparel or footwear industries;
5. Good understanding of programs of gender equality and equal opportunity as part of successful business practices.
6. Good understanding of enterprise level human resource processes, production and quality systems, and senior level factory management operations;
7. Good undersetanding of industrial relations and social dialogue between management and worker representatives;
8. Self-motivated and ability to work independently in an outcomes-based work culture as well as contributing to the work of a team.
9. Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.

Application instructions

The successful candidate will be contracted by the International Labour Organization. All candidates must submit application documents in English including (a) a competency statement (max. 3 pages) highlighting their skills against each of the listed competencies, (b) a curriculum vitae. Only short-listed candidates will be contacted for interview. All submissions must be received by 23 August, 2019.