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Network Management Officer

Vienna (Austria)

  • Organization: OSCE - Organization for Security and Co-operation in Europe
  • Location: Vienna (Austria)
  • Grade: P-3, Internationally contracted - Open for OSCE's 57 participating States - Mid level
  • Occupational Groups:
  • Closing Date: 2019-09-11

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Background    
     
   

The Conflict Prevention Centre (CPC) plays a key role in supporting and co-ordinating the OSCE's activities in the field, in providing analysis and policy advice to the Secretary General and the Chairperson-in-Office (CiO) in relation to field related activities and is the focal point in the Secretariat for co-ordinating and developing the OSCE's role in the politico-military dimension.

The Forum for Security Co-operation (FSC) is the main OSCE body dealing with the politico-military aspects of security and provides a forum for political dialogue for OSCE participating States. The Communications Network Programme within the Conflict Prevention Centre at the OSCE Secretariat supports the work of the FSC, and other political bodies, by providing the technical means for secure communication between Participating States in order for them to meet their international commitments.

     
Tasks and Responsibilities    
     
   

The Network Management Team (NMT) manages the OSCE Communications Network and provides direction to participating States as well as contractor staff regarding support of network operations and OSCE software. The NMT also supports other OSCE entities, including field operations. The NMT administers all network and communication operations from the Conflict Prevention Centre (CPC). Under the overall supervision of the Senior Communications Network Officer, the Network Management Officer is responsible for the accomplishment and coordination of the following tasks:

  1. Designing and developing technical solutions to maintain network security, reliability and integrity;
  2. Monitoring network traffic and responding to Help Desk inquiries from users by giving a direct response to users if a standard solution is available or by developing and evaluating alternative solutions when one is not readily available;
  3. Assisting users with installation and troubleshooting of software and updates, either by telephone, remote control of the user's computer or if necessary, travelling to remote OSCE locations;
  4. Training users, organizing User Group Meetings (UGM) and ensuring network discipline by improving procedures and protocols;
  5. Assisting the Senior Communications Network Officer in the supervision of out-sourced contracts and acting as a replacement for the Senior Communications Network Officer as required;
  6. Performing other related work as assigned.

For more detailed information on the structure and work of the OSCE Secretariat, please see https://www.osce.org/secretariat

     
Necessary Qualifications    
     
   
  • First-level university degree in University degree in Telecommunications/Electrical/ Electronic Engineering; Microsoft Certified System Engineer Certificate and Cisco Certified Network Professional (CCNP) would be an asset;
  • Minimum of six years of progressive experience in worldwide networking and Virtual Private networks;
  • International experience obtained at a national Telecommunications Administration or an international Telecommunications Authority with a thorough understanding of communication technologies;
  • Excellent communication skills, resourcefulness, initiative, maturity of judgement and team spirit;
  • Knowledge of MS Windows Server 2008 R2 to present, MS Windows XP, 7 and 10, Exchange Server 2010, VMware, CISCO ASA Firewalls; TCP/IP protocols;
  • Professional fluency in the English language, with excellent written and oral communication skills; knowledge of other OSCE working languages would be an asset;
  • Demonstrated gender awareness and sensitivity, and an ability to integrate a gender perspective into tasks and activities;
  • Demonstrated ability and willingness to work as a member of a team and colleagues throughout the OSCE with different cultural, religious and professional backgrounds as well as different gender, diverse political views and approaches to problems, while maintaining impartiality and objectivity;
  • Ability to use Microsoft Office applications (especially word processing and email) and design applications.
     
Required competencies    
     
    Core values
  • Commitment: Actively contributes to achieving organizational goals
  • Diversity: Respects others and values their diverse perspectives and contributions
  • Integrity: Acts in a manner consistent with the Organization’s core values and organizational principles
  • Accountability: Takes responsibility for own action and delegated work
Core competencies
  • Communication: Actively works to achieve clear and transparent communication with colleagues and with stakeholders of the Organization
  • Collaboration: Works effectively with others on common goals and fosters a positive, trust-based working environment
  • Planning: Works towards the achievement of goals in a structured and measured manner
  • Analysis and decision-making: Analyses available information, draws well-founded conclusions and takes appropriate decisions
  • Initiative-taking: Proposes and initiates new ideas, activities and projects
  • Flexibility: Responds positively and effectively to changing circumstances
Managerial competencies (for positions with managerial responsibilities)
  • Leadership: Provides a clear sense of direction, builds trust and creates an enabling environment
  • Strategic thinking: Identifies goals that advance the organizational agenda and develops plans for achieving them
  • Managing performance: Helps to maximize team performance by providing active feedback and skill development opportunities
     
Remuneration Package    
     
   

Monthly remuneration is approximately EUR 6,370, depending on post adjustment and family status. OSCE salaries are exempt from taxation in Austria. Social benefits will include possibility of participation in the Cigna medical insurance scheme and the OSCE Provident Fund. Other allowances and benefits are similar to those offered under the United Nations Common System.

Please note that appointments are normally made at step 1 of the applicable OSCE salary scale.

     
How To Apply    
     
   

If you wish to apply for this position, please use the OSCE's online application link found under https://jobs.osce.org/vacancies.

The OSCE retains the discretion to re-advertise/re-post the vacancy, to cancel the recruitment, to offer an appointment at a lower grade or to offer an appointment with a modified job description or for a different duration.

Only those applicants who are selected to participate in the subsequent stages of recruitment will be contacted.

Please note that vacancies in the OSCE are open for competition only amongst nationals of participating States, please see http://www.osce.org/states.

The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious, ethnic and social backgrounds to apply to become a part of the Organization.

The OSCE is a non-career organization committed to the principle of staff rotation; therefore the maximum period of service in this post is 7 years.

Please be aware that the OSCE does not request payment at any stage of the application and review process.

     
     
   

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