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Business Analyst / Project Manager(P3)

Vienna (Austria)

  • Organization: IAEA - International Atomic Energy Agency
  • Location: Vienna (Austria)
  • Grade: P-3, International Professional - Internationally recruited position - Mid level
  • Occupational Groups:
    • Nuclear Technology
    • Administrative support
    • Monitoring and Evaluation
    • Information Technology and Computer Science
    • Project and Programme Management
    • Operations and Administrations
    • Managerial positions
    • Sustainable trade and development
    • Sustainable Business Development
  • Closing Date: 2019-09-26

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Organizational Setting

The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA's ICT infrastructure comprises hardware and software platforms, and cloud and externally-hosted services. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices. The Business Technology Coordination Section (BTCS) manages the implementation of the IAEA Business Technology Strategic Plan, coordinates the development of Agency ICT policies, standards and guidelines, and facilitates ICT governance across the Secretariat. BTCS also provides project and product management and information architecture services to the Division of Information Technology.

 Main Purpose

Reporting to the Head of the Business Technology Coordination Section, the Business Analyst ensures a results-oriented response to MTIT's and the Secretariat's business technology priorities as communicated by the Section Head and other MTIT management. The Business Analyst may be responsible for multiple cross-cutting projects simultaneously.


The Business Analyst is\: (1) a substantive specialist, translating the Agency's business requirements and objectives into information technology capabilities; (2) a project manager, providing management, administration and leadership for project teams, ensuring that projects are delivered within agreed tolerances of time and budget ; and (3) an adviser to the Section Head and other senior managers in the Secretariat (both within and outside of MTIT) on business process, risk, organisational change, system implementation issues, and the impact of technology projects on the Agency’s core business.


Functions / Key Results Expected

With guidance and support provided by the Section Head, and in close collaboration with the relevant stakeholders, the Business Analyst is expected to\:

Support the implementation of new information systems, or enhancements of existing systems, by providing analysis of information processes and/or technical solutions;
Develop project plans in a manner consistent with relevant policies and standards, with the IAEA's technical and information architecture, and with best practices as identified in PRINCE2 methodology; and through the effective use of PRINCE2 controls to manage risk, quality, budget and schedule;
Support organizational change initiatives by analysing existing information solutions, identifying opportunities for improvements, and proposing new or improved processes as appropriate;
Contribute to organisational change management and communication efforts required to successfully adopt new business processes and/or technical solutions, by creating communication and user training plans in the course of executing projects;
Serve as product manager for IAEA web products, effectively collaborating with non-PMPS customers, third-party providers, end-users, and MTIT development, infrastructure and service desk staff and management;
Collaborate with other MTIT staff in the implementation of policies and standards for MTIT and IAEA-wide information, project and portfolio management;
Support management of the MTIT portfolios through data analysis and visualization.


Competencies and Expertise


Core Competencies






Planning and Organizing

Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans.




Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.



Achieving Results

Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned.




Actively contributes to achieving team results. Supports team decisions.


Functional Competencies





Client orientation

Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met.



Commitment to continuous process improvement

Plans and executes activities in the context of quality and risk management and identifies opportunities for process, system and structural improvement, as well as improving current practices. Analyses processes and procedures, and proposes improvements.



Technical/scientific credibility

Ensures that work is in compliance with internationally accepted professional standards and scientific methods. Provides scientifically/technically accepted information that is credible and reliable.

Required Expertise



Expertise Description




Information Technology

Project Management

Experience in supporting and Managing IT Projects.




Information Technology

Systems Analysis

Experience in analysing, managing, and re-engineering business processes.

Qualifications, Experience and Language skills

Bachelor's Degree - University degree in Computer Science, Information Technology or related fields;

Other - Accredited Information Management Security Certification (ISO 27001) is desirable.

Other - Accredited Project Management Certification such as PMP, PRINCE2 (preferred)

Minimum of five years of working experience as a business analyst, project manager or both, in an information systems context; of which minimum of one-year product management experience, preferably a customer-facing information system.
Substantive project management experience utilizing a structured methodology such as PMP or PRINCE2.
Experience with all elements Software Development Lifecycle\: Eliciting and documenting business process flows, use cases, requirements, quality management plans, user acceptance testing, and end-user training.
Experience in business process reengineering\: Identifying opportunities for improvements, proposing new processes, and getting buy-in from stakeholders to implement.
Experience in analysing data sets and leveraging visualization tools to assess performance, understand trends, and identify anomalies.
Excellent command of spoken and written English with special emphasis on drafting skills. Knowledge of another official IAEA language (i.e. Arabic, Chinese, French, Russian or Spanish) an asset.




The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $60233 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 24997, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; 6 weeks' annual vacation, home leave, pension plan and health insurance


Applications from qualified women and candidates from developing countries are encouraged

Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values)\:
Integrity, Professionalism and Respect for diversity. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above. Testing may be part of the recruitment process



We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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