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Learning Passport Technology Deployment Specialist, Consultancy - Programme Division-Education Section - NYHQ - REQ # 525655

New York City (United States of America)

  • Organization: UNICEF - United Nations Children’s Fund
  • Location: New York City (United States of America)
  • Grade: Consultant - Contractors Agreement - Consultancy
  • Occupational Groups:
    • Education, Learning and Training
    • Project and Programme Management
    • Information Technology and Computer Science
  • Closing Date: 2019-08-30

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Under the supervision of the Innovations and Partnerships Specialist, and in close collaboration with the Senior Advisor of Education in Emergencies leading the Learning Passport, an individual consultant is required

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

Background & Rationale

Grounded in the Global Compact on Refugees and the Global Compact for Safe, Orderly and Regular Migration, UNICEF has teamed up with the University of Cambridge, Microsoft and key education partners and stakeholders to explore and test the feasibility of developing an internationally recognized education model for children on the move. Key elements would include a curriculum framework for Maths, Science and Literacy, associated learning materials, and an assessment approach that would ensure learning attainments are valid and portable. Together these elements are referred to as the 'Learning Passport.'

This ‘Learning Passport’ would enable children on the move, in emergency contexts, to have access to an education that is valued and recognized – preferably as a bridge into national systems - but potentially as a stand-alone option. This work is built upon the recognition of the need for a global curriculum framework for these children that has points of alignment with national systems, can be easily contextualised and supported by appropriate teaching and learning materials, and is able to reliably benchmark and track learning outcomes.

Digital technology can play a role in delivering on the learning passport vision.  On the one hand, technology can be leveraged to support delivery of learning resources (i.e. digital content), both for learners and facilitators/teachers.  On the other, it can support data collection and information management of individual learning achievements to enable their portability.  To that end, UNICEF entered into a partnership with Microsoft to explore how Microsoft’s Sangam Platform may be used and further developed to address the needs of children and adolescent on the move, facilitators and education officials.

Purpose and Expected results: (measurable results)

Under the supervision of the Innovations and Partnerships Specialist, and in close collaboration with the Senior Advisor of Education in Emergencies leading the Learning Passport, an individual consultant is required to provide the following services, and deliver these specific outputs:

  1. Provide overall Sangam Platform deployment support to UNICEF Country Offices, in close collaborations with ICTD staff in Headquarters, Regional (T4D specialists) and Country Offices (N.B. Deployment includes usability tests, technology trials, and sustained implementation of the Sangam Platform in Education Programmes). (Deliverable: Monthly status report documenting progress, bottlenecks, challenges and actions taken in relation to Country Office support).
  2. Support UNICEF Country Offices in the planning of Sangam Platform deployments, providing technical assistance in the drafting of workplans to ensure relevant modules of infrastructure, hardware, content, capacity development/training, and documentation are envisioned. (Deliverable: Workplan produced for each deployment country).
  3. Serve as focal point of UNICEF Country Offices implementing Sangam Platform deployments, referencing issues to Microsoft Sangam and UNICEF ICTD when needed. (Deliverable: Monthly status report documenting this activity).
  4. Provide on-the-ground support to Country Offices at key moments of engagement, especially launching usability tests, technology trials, or significant expansion.  Support may include sourcing and uploading content in collaboration with Education Staff and government agencies, creating categories, courses, and lessons, and providing analytical reports from data aggregated by the platform. (Deliverable: Travel reports).
  5. Provide technical support to Country Offices procuring digital content services (e.g. curation, digitization, localization, production), quality assuring their deliverables from a digital perspective. (Deliverable: Documented review and feedback submitted to Country Offices).
  6. Create and manage a Sangam Platform community among UNICEF staff and national partners engaged in Microsoft Sangam deployments, producing knowledge management resources and organizing activities to ensure collaboration among members of the community and documenting lessons learned, challenges, and good practices. (Deliverables: Active forum and chatbox in Teams, Collaboration Site, Trello and/or other services; creation of FAQs; ongoing documentation of lessons learned, challenges, and good practices.).
  7. Produce a Sangam Platform deployment playbook to guide country offices and enable uptake. (Deliverable: Playbook is produced and updated regularly).
  8. Support ICTD and Education Staff in the identification of common user needs and functionalities that would enhance the experience, adoption, and usability of the Sangam Platform by UNICEF programmes, and understand how this information is reflected in the Microsoft Sangam’s product roadmap. (Deliverable: Needs and functionality requirements documents are updated regularly; information about product roadmap is available).
  9. Provide inputs and support the drafting of reports to internal and external stakeholders and funders of the Learning Passport (grants’ reports, annual results report, needed updates, etc.). (Deliverable: inputs and updates are provided when requested).
  10. Scope additional ICT for learning and Edtech tools that could be integrated to support education programmes, in general, and Learning Passport related technology efforts, in particular. (Deliverable: Scoping conducted in consultation with Supervisor and T4D staff in regions where deployments are ongoing).
  11. Other activities needed to support the purpose of this contract. (Deliverable: Monthly progress report documenting this activity).

Duty Station

The consultant will be based in UNICEF HQ in New York.  Alternative arrangements may be negotiated.                                     


The consultant is required for a total of 9 months.

Start date:  01 September 2019                      End date:  31 May 2020 


(See the last page for guidance on formulating deliverables)


(Estimated # of Days)


Monthly status report 


September 30, 2019

Monthly status report 


October 31, 2019

Monthly status report 


November 30, 2019

Monthly status report 


December 31, 2019

Monthly status report 

document ref. in activity 9 of these tor


January 31, 2020

Monthly status report 


February 28, 2020

Monthly status report 


March 31, 2020

Monthly status report 


April 30, 2020

Monthly status report 


May 31, 2020




As a long term consultancy with on-going responsibilities throughout the consultancy timeframe, the consultant will be paid on a monthly basis on submission of the monthly deliverables.  

Key competences, technical background, and experience required

  • Advanced degree in education, information technology, statistics, communication, engineering, or other relevant field.  In lieu of a specific academic degree, relevant experience may be considered to meet this requirement.
  • At least 5 years of professional work experience in Technology for Development (T4D) and/or information system development, including mobile and web-based applications, with manifested capacity to manage programmes involving many stakeholders. Specific experience on ICT for learning or digital learning is an advantage.
  • Experience managing user-driven design processes for UX/UI.
  • Experience in digital learning design.
  • Proven training and capacity building skills for a range of stakeholders.
  • Good technical understanding and familiarity with information management systems.
  • Knowledge of at leastTeams, SharePoint, GitHub, Trello, Jira, Aha.
  • Excellent communication abilities, in both written and oral forms.  Consultant should be at ease in presentations and meetings with D-level (UN) or C-level (private sector) executives.
  • Demonstrated ability and experience in coordination, and able to work under pressure is required.
  • Fluency in English is a minimum requirement.  Fluency in French, Arabic, or Spanish would be an advantage.

UNICEF is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

Please indicate your ability, availability and daily/monthly rate (in US$) to undertake the terms of reference above (including travel and daily subsistence allowance, if applicable). Applications submitted without a daily/monthly rate will not be considered.


With the exception of the US Citizens, G4 Visa and Green Card holders, should the selected candidate and his/her household members reside in the United States under a different visa, the consultant and his/her household members are required to change their visa status to G4, and the consultant’s household members (spouse) will require an Employment Authorization Card (EAD) to be able to work, even if he/she was authorized to work under the visa held prior to switching to G4.  

At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process

For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results. View our competency framework at : Here

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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