IT Engineer

The United Nations Department of Operational Support, Office of Information and Communications Technology (UN DOS-OICT) is responsible for the delivery of applications and technologies that satisfy the requirements of the Departments of Peacekeeping Operations and Operational Support (DPO/DOS) missions as well as Special Political Missions (SPMs).

The IT Engineer will carry out his/her tasks within the Platform Support Unit in the Field Technology Service (FTS) at the UN ICT Facility, Valencia (UNICTFV) which is part of DOS. Under the overall supervision of UNOPS Senior Programme Manager, the incumbent works under overall guidance of the Chief Infrastructure and Operations Section at the UN ICT Facility, Valencia (UNICTFV) and under direct guidance for day-today operations of the Chief of the Platform Support Unit in the UNGSC Valencia, Spain. The incumbent will administratively report to the Information Systems Officer.

This is a position in UNOPS for supporting projects carried out for or in the United Nations Secretariat. The incumbent of this position will be a staff member of UNOPS under its full responsibility.

The IT Engineer provides specific expertise in the implementation and operation of the UN Hybrid Cloud strategy for the back end infrastructure including: storage arrays, SAN switches, processing cloud services and tools to monitor performance, availability and capacity of the hybrid environment.

The IT Engineer will be responsible for the following duties:

• Help to architect and build automated cloud solutions, including cloud adoption plans, cloud management and monitoring, new cloud technologies integration, and data center migrations.
• Operate Amazon Web Services cloud and on-prem infrastructure at data centres as well as overlay onto existing hosted server network.
• Be involved in systems engineering and configuration management frameworks, such as Ansible and SCCM to automate operational processes.
• Assume role as Technical Lead on deployment projects, including hands-on configuration of complex components.
• Provide technical expertise and act as Subject Matter Expert to solve complex problems on cloud and data centre specific activities.
• Understand all domains of architecture and apply that knowledge to create repeatable and automated solutions to address complex business needs.
• Continually explore, evaluate and recommend advanced technologies to provide higher quality service, scalability and modern architectural standards.
• Participate on the team standby duty roster as required.
• Other tasks and responsibilities as assigned

Impact of Results 

The effective and successful achievement of key results by the IT Engineer directly affects the overall efficiency and effectiveness of the relevant business unit/project, in ICT management, impacting the timely and effective implementation of the respective services and deliverables.  This ensures client satisfaction and promotes the image and credibility of UNOPS as an effective service provider in project services and management. This enhances UNOPS’ competitive position as a partner of choice in sustainable development and project services in the country/region served.

Education

• A Master's degree or equivalent in Computer Science, Information Systems, Mathematics, Engineering, Statistics, or relevant field is required  
• A Bachelor’s degree in combination with an additional two (2) years of qualifying experience may be accepted in lieu of the Master’s degree  
• A Secondary Education with eleven (11) years of qualifying experience may be accepted.    

Work Experience

Required:

• A minimum of five (5) years of progressively responsible experience in the field of information technology and/or telecommunications and systems.
• A minimum of five (5) years of experience in a large, enterprise environment at the international level.
• A minimum two (2) years of experience in cloud technologies and DevOps methodologies preferably in Amazon Web Services (AWS) or Microsoft Azure.
• A minimum five (5) of experience with Linux and Windows technologies and their use in delivering secure, highly available, mission critical enterprise-class solutions.
• A minimum of one (1) year of experience in cloud on boarding and deployments.

Desirable:

• Solid scripting skills (e.g. shell scripts, PowerShell, Python).
• Experience with Identity Management and related technologies (Microsoft Active Directory) / Red Hat IDM.
• Expertise with Infrastructure as a Code (IaC) such as Terraform
• Experience with automation software such as SCCM or  Ansible
• Expertise with Log Management Platform such as Elastic, Kibana, Logstash
• Solid networking knowledge (OSI network layers, TCP/IP)  

• Fluency in written and spoken English.
• Knowledge of another official UN language is an asset

Required:

• Microsoft Azure Architect Design or Amazon Web Services (AWS) Solutions Architect Associate certification

Desirable:

• ITIL Foundation certification
• PRINCE2 Foundation certification

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.
Background Information - Sustainable Development Group 

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.