Quality Assurance Specialist
Copenhagen
- Organization: UNDP - United Nations Development Programme
- Location: Copenhagen
- Grade: Mid level - P-4, International Professional - Internationally recruited position
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Occupational Groups:
- Operations and Administrations
- Education, Learning and Training
- Information Technology and Computer Science
- Internal audit, Investigation and Inspection
- Monitoring and Evaluation
- Supply Chain
- Ombudsman and Ethics
- HIV AND HEALTH
- Closing Date: Closed
Background
Duties and Responsibilities
- Provides technical support for the quality assessment of health products sources (manufacturers, products, procurement agencies);
- Develops and updates the QA manual and any others related documents (including training documents) in collaboration with the relevant UNDP units;
- Ensures that all QA activities are appropriately documented and develops and maintains a record management system;
- Acts as the focal point for the annual QA performance review of the suppliers in coordination with UNDP’s Procurement Support Unit;
- Coordinates the updating of UNDP database of qualified suppliers and health products;
- Participates in the adjudication of tenders for health products for QA aspects;
- Provides technical advice and guidance for the selection of quality control laboratories, particularly for establishing the scope of work, the methodology for testing and reporting;
- Leads and coordinates the monitoring of the quality of the health products (quality testing reports, follow-up complaints, re-assessment of sources).
- Provides technical advice and guidance to the Procurement and Supply Chain Managements Specialists (HQ, Regional, COs) on technical issues related to the quality of health products and monitoring of suppliers for all QA aspects;
- Advises on the improvement and establishment of QA processes, procedures taking into consideration the local conditions and ensuring they are in line with international good practices within UNDP projects;
- Identifies QA issues, challenges and risks and provides constructive solutions in the handling of health products at country level (storage and distribution);
- Ensures staff training at HQs, regional and CO levels and ensure the availability of training material and technical updates.
- Builds and creates a positive team environment where team members are able to perform optimally, respond to challenges creatively and collaboratively, and access coaching and mentoring as needed;
- Facilitates effective collaborative work planning and implementation processes for the implementation, monitoring and review of the QA Policy and the achievement of results within the resources allocated;
- Coordinates recruitment processes with the Senior Health Procurement and Supply Chain
- Management Advisor and performance management systems ensuring link of job design with recruitment, performance management and career development and establishes and maintains a roster of specialized consultants;
- Contributes to internal reports and/or publish findings including the annual QA report on the implementation, compliance and monitoring of QA Policy.
- Acts as the focal point for communications with WHO, other UN agencies, non-governmental agencies, the Global Fund and others key actors for all matters related to QA of heath products;
- Represents UNDP in relevant technical meetings with partners, working groups and works towards harmonization and update of the QA Policy and other relevant QA matters (e.g. substandard/falsified health products);
- Contributes substantially to information sharing on quality of sources and quality complaints with other agencies/partners at the global, regional and local level;
- Actively participates in UNDP and other relevant external networks to promote the UNDP QA Policy and its implementation in relevant forums (conferences, e-forum).
Competencies
- Ability to make new and useful ideas work.
- Ability to persuade others to follow
- Ability to improve performance and satisfaction
- Ability to listen, adapt, persuade and transform.
- Ability to get things done while exercising good judgement.
- Knowledge of HIV/AIDS, tuberculosis and malaria and non-communicable diseases access to treatment policy and principles and strategic and/or practical situations
- Knowledge of and practical experience of issues related to QA of health products and the ability to apply them to strategic and/or practical situations relevant to procurement of health products.
- Ability to plan, organize, and control resources, procedures and protocols to achieve specific goals.
- Knowledge of procurement and supply management concepts, principles and methods, and ability to apply to strategic and/or practical situations.
- Ability to identify and prioritize risks, and organize action around mitigating them.
- Ability to strengthen and maintain the capabilities of individuals, societies, organizations and governments to set and achieve development objectives over time.
- Ability to capture, develop, share and effectively use information and knowledge.
Required Skills and Experience
- Master’s degree or equivalent in Pharmacy. Additional Public Health diploma and/or Quality assurance in health products certification is an asset.
- A minimum of 7 years of relevant professional experience with the majority working in quality assurance for health products at national and international level including, developing quality assurance related policies, tools and providing guidance to procurement teams;
- Demonstrated understanding of WHO prequalification program and/or others assessment/registration process followed by stringent regulatory authorities, with a knowledge or understanding of national regulatory requirements in low and middle countries;
- Solid experience in the management of people and complex situations in high- pressure environments an asset;
- Experience in developing partnerships with UN agencies, partners and donors on quality assurance issues for health products;
- Excellent interpersonal, written and oral communications skills;
- Experience in interacting with government officials and major supplier’s companies an asset.
- Proficiency in English both written and oral.
- Working knowledge of another UN language desirable.
- Willingness to travel frequently including visits to UNDP suppliers and Country Offices.
- Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and advance knowledge of web-based management system.
Disclaimer
Important information for US Permanent Residents ('Green Card' holders)
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Workforce diversity
UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.
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