Head of Operations (Programmes)

Country Office Background

Since 2009, NRC has been providing humanitarian assistance and promoting respect for international law in one of the longest-running displacement crises in modern history. Through our work across the West Bank, including East Jerusalem, and Gaza, we protect and assist Palestinians affected by, or threatened with, displacement. We provide legal counselling to promote human rights, and work to improve shelter, water and sanitation facilities and essential services. We support the provision of quality education, with a focus on psychosocial support for children and teachers, and help communities prepare for, and respond to, emergencies. We advocate for the rights of displaced Palestinians locally and internationally. We invest in coordination mechanisms to help improve the effectiveness and responsiveness of humanitarian action across Palestine. 

NRC is now looking for a dedicated Head of Operations (HoO) that will be leading NRC’s work in Palestine.  

For this key role our ideal candidate is: 

A highly experienced professional, with a minimum of 5 years’ experience working as a Senior Manager in humanitarian or recovery context. A university graduate with an advanced university degree in a subject relevant to humanitarian action, human rights, or refugees. Strong leadership skills are a must in addition to sound knowledge of the context in the Middle East, particularly Israel and Palestine. 

We are looking for a strategic thinker, who is able to handle high-pressure environments, can build trust and empower others, and who has the ability to build alliances and influence others. Having a good sense of humour is always a useful asset. 

Key Responsibilities:

The purpose of the Head of Operations (HoO) position is to manage and oversee NRC field operations and implementation of NRC programmes across the Palestine programme. The HoO also supports the Country Director in day-to-day management of the programme and contributes to clear, predictable and strategic leadership for NRC Palestine.

Additional Information:

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline

Contract period:             24 months

Salary/benefits:               According to NRC’s salary scale and terms and conditions

Duty station:                    Jerusalem, with regular travel to Gaza

Approved health certificate will be required before contract start

For full position details please use this link to view the Job Description