Camp Management Officer (Community Mobilization)

The Danish Refugee Council (DRC), one of the world’s leading NGOs, with a focus on responding to displacement, have been registered in Bangladesh since 2013. In 2017, in response to the Rohingya influx, DRC are preparing to launch an integrated program of support to the government in site management, shelter/NFI and protection. In 2018, DRC will be implementing aid projects in support of the host communities most affected by the influx of refugees.  As a key part of this, DRC opened a main office in Cox’s Bazar, and a support/liaison office in Dhaka.

POSITION PROFILE

Overall purpose of the role:

Under the supervision of the Site Management Support Manager and direct management of the SMS Team Leader, the Community Services Officer will develop and maintain good relations with the refugee population and develop effective community engagement and participation mechanisms to support refugees to take an active role in all aspects of life within the site. He/She will lead on the establishment of a transparent and community representation system in the camp.

MAIN DUTIES & RESPONSIBILITES

Responsibilities including but not limited to the following:

General

• Develop and maintain constructive and cooperative working relationships with the refugee population, their community representatives, and other stakeholders in the site.
• Develop and support representative committees and community groups, including through facilitating the formation of new groups, coordinating meetings and workshops, and implementing training.

• Maintain accurate records and prepare reports related to program activities.

• Support the Community mobilization Assistants with setting action plans and keeping records of activities and meetings.

  Community Engagement and Participation

• Train, mentor and support community groups to take leadership on activities and representative committees including the organization of recreational/ cultural activities.
• Train and support the women and youth groups to identify needs and gaps and design community led projects.
• Support the groups in the implementation of the community led projects.
• Ensure community groups are engaged in the camp coordination mechanisms and organize meetings between service providers and the community groups to share concerns, suggest solutions, prioritize interventions or areas based on needs.
• Create linkages with other actors in the camp to ensure all camp residents are informed about services and information is shared across the different community groups.

Community representation

• Lead the camp blocks committees' elections/selections including community consultations, block meetings, nominations and elections.
• Lead the camp representation committee's elections ensuring a transparent process based on the UNHCR/SMS sector agreed guidelines.
• Develop the Terms or Reference with the different committees and guide them to ensure they effectively represent the community and prioritize their needs.
• Ensure the camp committees are engaged with the community groups to discuss community level issues and ensure representation of different groups in prioritizing interventions in the community.
• Train and support the block committees in coordination with the community volunteers to conduct regular service monitoring activities and report to the camp committee, CiC, SMS agency and service providers.

SKILLS AND EXPERIENCES

• 2 years of experience working with an INGO in a formal or informal camp setting
• Experience in Communications or Social Services is desirable
• Willingness to live and work in a challenging environment with limited resources
• Empathy and sound understanding of the Cox’s Bazar humanitarian and development responses

Education: (include certificates, licenses etc.)

University education or equivalent experience

Languages: (indicate fluency level)

• Chittagonian(required)
• English (required)
• Bengali (required)

All employees are expected to demonstrate DRC’ five core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with DRC’s vision and values

POSITION DETAILS

• Type of contract: National contract
• Employment Band: I , Non-Managerial role
• Start date: As soon as possible
• Contract Length: Until 31^st December 2019
• Duty station: Cox’s Bazar, Bangladesh

APPLICATION PROCESS

1. Applications must be submitted through the mentioned link page by clicking on Apply Button.   
2. All applicants must send a cover letter and an updated CV (no longer than four pages) in English.   
3. Must mention 2 reference details with CV, where one must be from present or past employer (If Experienced) & another person can be your colleague.

Note: Applications sent by email will not be considered.   In addition, DRC doesn’t charge any fee for any of its recruitment process.

Closing date for applications: 28^th September 2019 

If you have questions or are facing problems with the online application process, please contact job@drc.dk. Due to the urgency of the position, DRC will review the applications on rolling basis.  

For further information about the Danish Refugee Council, please consult our website:  www.drc.ngo.