Learning & Development Expert

• Function title: Learning & Development Expert


• Reference: NOC-HR-2019-AD/128


• Location: Brussels


• Nature of competition: Internal and external competition


• Applicable regulations: Staff regulations


• Grades for publication: AD7-8


• Type of post: Administrator (AD5-AD12)


• Number of posts: 1


• Duration: 5 Year(s)


• Security clearance: None required


• Directorate/Service: HRS/WPSD - Workforce Planning & Staff Development - Staff Development


• Competition publication date: 25/09/2019


• Competition closing date: 06/11/2019 (23:59 Brussels time)


• Reserve list: Applicable - See details in the "Useful information" section

Your team

Within the Unit Human Resources and Services, Workforce Planning and Staff Development manages workforce planning and job design, recruitment, staff development and staff performance management. Staff Development covers the process of evaluating corporate learning and development training, designing re-skilling programmes, developing initiatives to reinforce staff engagement and cultural change, designing and implementing the Agency diversity strategy and a culture of inclusion, etc.

Your role

Your role will be to:

• Identify opportunities and lead initiatives to foster a high performance culture where learning, continuous improvement and diversity are the norm (e.g. blended learning, exchange schemes, etc.);


• Assess organisational development needs, identify gaps and design and implement programmes for performance management, employee assessment & development, succession planning, re-skilling etc. aligned with organisational priorities;


• Evaluate learning and development methods and propose and implement improved learning techniques (e.g. classroom training, online training, knowledge transfer, etc.) taking into account costs and benefits;


• Conduct researches, analysis and develop proposals to modernise relevant policies responding to strategic and business objectives;


• Provide advice on learning & development strategies, innovation and trends, etc.;


• Perform any other task in line with the main purpose of the job.

Required qualifications, experience & competencies

• Completed university studies of 4 years in Human Resources or 3 years with at least 1 year of relevant working experience. Having a Master’s degree would be an asset.


• In addition to the above, minimum 4 years of relevant working experience in Human Resources.


• Internal candidates should check on the intranet to see what level of in-house experience is considered equivalent to educational qualifications where appropriate.


• Experience in learning & development, talent management or another related field (e.g. performance management).


• Knowledge of and keen interest in innovative L&D and talent management trends.


• Experience in negotiating with vendors would be an advantage.


• Drafting skills.


• Analytical: Analyses information and identifies relationships.


• Influencing: Tailors style and approach to impact others.


• Communication: Fosters two-way communication.


• Customer focus: Adapts services to respond to customer needs.


• Leading: implements direction.


• Dynamic and assertive personality.


• Ability to work in a multinational and multicultural environment.


• Professional conduct in line with the corporate behaviours of the Agency, i.e. result-driven, readiness to change, customer focus, integrity and team-player approach.


• The working languages of the Agency are English and French. For this particular post a thorough knowledge of one of the working languages of the Agency and satisfactory knowledge of the other language, to the extent necessary to perform the described duties, are required.

Useful information

• Applications will be accepted from nationals of EUROCONTROL Member States only. At the closing date of the notice of competition, internal candidates must have completed their probationary period.


• This is an appointment for a determined period of 5 Year(s). It could be extended up to a maximum of 9 years or converted into an undetermined contract. Before being established in the post, the external candidate will be requested to provide certified copies of his/her degrees and successfully serve a probationary period of 9 months.


• Internal candidates appointed to an established post or for an undetermined period: If successful, the staff member will be appointed under the conditions set out above, while maintaining the previous terms of employment regarding his/her appointment (whether for an undetermined period or to an established post). At the end of the period of  employment as mentioned above, if the assignment to this post is not extended or its duties do not become of a lasting nature, the staff member will, in accordance with the service regulations, be transferred to another post corresponding to his/her last type of post, grade and function group.


• Internal candidates appointed for determined period: If successful, the person will continue his/her current type of appointment if compliant with duration limits laid down in Annex Xb of the Staff Regulations/General Conditions of Employment.


• This post entails management activities. Established staff members will therefore have to serve a probationary period of 9 months. This period may be shortened to 6 months if the successful candidate is appointed following a competition preceded by a previous temporary assignment to the post for which s/he was selected.


• The successful candidate shall be appointed at the grade in the function group and to the type of post indicated in the vacancy notice, or, if a group of grades has been published, in principle at the basic grade.


• In case of reserve list: Suitable candidates, however not selected to fill the post, will be placed on a reserve list for similar functions. The period of validity of reserve list is 1 year from the approval of the selection board’s recommendations.


• Information on salary and benefits can be found on the web page: http://jobs.eurocontrol.int/what-we-offer


• EUROCONTROL is committed to non-discrimination and equal opportunities. In the event of equal merit, preference may be given to the applicant from to the under-represented diversity characteristics in order to complement diversity of teams and rebalance the workforce.


• Candidates should read the tips on how to apply.