Consultancy - Inspired Gift Shop Operation, Beijing, China #526727

UNICEF China's PSFR Section needs an Inspired Gifts (IG) e-shop operations consultant to support UNICEF China’s e-shop activities. This is a consultancy assignment for 11.5 months from 1 November 2019 to 15 October 2020 to include assisting IG e-shop supporters and buyers during pre and post purchase services, and handling materials during IG campaigns.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, care

Inspired Gifts is a UNICEF global fundraising programme to support the purchase of products needed by programme country offices. These products are bought centrally by UNICEF’s Supply division based in Copenhagen and distributed directly to the UNICEF Programmes that need them. Hence potential purchaser of Inspired Gift is buying a virtual product.  In return they are entitled to an e-card that they can send to whoever they wish.

UNICEF China started the first IG shop on the Taobao platform at end of 2013, later a Weshop was established in June 2015. Inspired Gifts is the only channel of China office to raise RR, expected income is RMB 7 million in 2018 and increasing year to year.

From 2018, the real gift approach was recommended by head of the office to strengthen Inspired Gifts’ selling proposition and expand IG product portfolio to benefit the buyers’ children as well. So in order to establish this mechanism, the professional with expertise and experiences about real product design, production, logistic and customer services need to be invested.  

How can you make a difference?

PSFR needs an Inspired Gifts (IG) e-shop operations consultant to support UNICEF China’s e-shop activities. This is a consultancy assignment for 11.5 months from 1 November 2019 to 15 October 2020 to include assisting IG e-shop supporters and buyers during pre and post purchase services, and handling materials during IG campaigns.

Under the general supervision of the Digital officer, the individual contractor will be responsible for real product approach implementations and monitor IG e-shops daily operation and reporting, to ensure all shops being operated smoothly and maximize the reach and volume of the web shops. For more detailed introduction of this role, please visit the TOR -  ToR for IG eshop operation SSA 11 5 months - for VA.docx

 To qualify as an advocate for every child you will have…

Qualifications:

• Bachelor’s Degree required, major in business/Marketing is preferred.
• 1 – 2 years E-commerce Trading experience ideally working for a branded product online retailer.
• Native Mandarin Chinese skills, reading and writing.  Good command of spoken English and working knowledge of written English.
• Experienced user of Microsoft Office applications;
• Good initiative and attitude, nice temper;
• Ability to work in teams and independently; exceptional customer service attitude.

Other:

• Work in UNICEF’s office in Beijing on working days.
• Working time:  from 0830 to 1730, with one hour break for lunch, Monday to Friday.
• Working with people is necessary. Contractor should expect to work closely with colleagues in the team.
• This is not a UNICEF staff position.

For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.

View our competency framework at

http://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.