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Geneva (Switzerland)

  • Organization: WHO - World Health Organization
  • Location: Geneva (Switzerland)
  • Grade: GS-3, General Service - No need for Higher Education - Locally recruited position - Administrative support
  • Occupational Groups:
    • Administrative support
  • Closing Date: 2019-10-24

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The office of the Director-General provides support to the Director-General in directing the work of the Organization within the framework of WHO's Constitution, so as to maximize the Organization-wide contribution to the work of Member States in achieving significant gains in health status, and progressively realizing the objective of the attainment by all peoples of the highest possible level of health.


The incumbent provides clerical and secretarial assistance and backup within the Department.

The duties and responsibilities include one or more of the following\:

1. To provide support to staff members within the Department for the organization of one or more of the following\: meetings, workshops, seminars, etc. e.g. photocopying documents and preparing briefing files, including labels and dividers, collecting documentation from various sources.

2. To type correspondence, format documents, tables and reports from plain and corrected copies, dictating machine, forms, handwritten or rough drafts and printed matter. Reviewing and correcting style, spelling and presentation in line with WHO and departmental styles.

3. To maintain correspondence logs, and update manuals, files and simple office records.

4. To answer telephone calls, responding to routine queries and/or forwarding such to the appropriate staff members, as necessary.

5. Using GSM, to assist with the preparation of travel authorizations, flight and hotel reservations.

6. As requested and/or instructed, to obtain documents and information from departmental and cluster staff, and from other clusters, programmes and agencies/institutions, and disseminate such information as required.

7. To maintain, in close collaboration with colleagues, a comprehensive filing system for all documents, reports, presentations and other materials related to meetings, seminars and workshops and other areas of work, including related lists to facilitate searches.

8. During meeting, workshops, seminars and other, to provide assistance and backup to colleagues in the department/programme.

9. To perform other related duties as required or instructed, including providing secretarial support to other areas of work and teams or the department as necessary.



Essential\: Completion of secondary school education or equivalent.


Essential\: At least 2 years of relevant experience.


The incumbent maintains and updates proficiency in the use of modern office technology through in-house courses, on-the-job training and/or self-training.

He/she keeps abreast of changes in procedures and practices, rules and regulations, organizational structure, in the department, the cluster and WHO.

WHO Competencies

Respecting and promoting individual and cultural differences

Producing results

Effective use of resources

Use of Language Skills

Essential\: Expert knowledge of English. Intermediate knowledge of French.


WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at CHF 62,888 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link\: http\:// Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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