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Individual consultant - Staff Emotional Intelligence Development and Emotional Quotient evaluation

Antananarivo (Madagascar)

  • Organization: UNICEF - United Nations Children’s Fund
  • Location: Antananarivo (Madagascar)
  • Grade: Consultant - Contractors Agreement - Consultancy
  • Occupational Groups:
    • Human Resources
    • Monitoring and Evaluation
    • Security and Safety
  • Closing Date: 2019-10-16

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The consultant will be in charge of conducting a pre-assessment, designing, organizing and delivering the event and submitting a final report on the key learnings of the sessions. All reports and interventions of the consultant during the assigment will be in French.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
 
For every child, hope
UNICEF Madagascar Country Office (CO) is at a reflection phase where the current Country Programme Document (CPD) is ending and the new one under preparation. Moreover, an evaluation of the past CPD is being carried out to give a clear picture of where the CO is in relation to the objectives that have been set, in relation to how the results have been attainted and how the staff has contributed to these results. The findings of this evaluation, with the preparation of the new CPD will have implications with the staff capacity to face and adapt to change and respond effectively whether it is fit for purpose.
The Country Management Team (CMT) is committed to a range of Management Excellence initiatives including nurturing and caring for staff. There is recognition that as leaders focus on their leadership and management style, they also need to strengthen the staff’s self-awareness and ability to care for themselves.
As such, the entire UNICEF Madagascar team will be meeting in Ampefy, Madagascar for a staff retreat betweeen 20 – 22 November 2019. The main focus of this retreat will be Emotional intelligence (EI) to give space to the staff to develop self-awareness and self-management and position themselves in a period of organizational change.  The team requires the services of an Expert to facilitate the retreat, pre and post preparation and reporting (prepared in French).
The intervention is expected to include a self-assessment component on EQ (Emotional Quotient) evaluation for Senior Supervisors  and to explore ways to move forward. 
The consultant will be in charge of conducting a pre-assessment, designing, organizing and delivering the event and submitting a final report on the key learnings of the sessions. All reports and interventions of the consultant during the assignment will be in French.
 
How can you make a difference?
 
Scope of work
1) Goals and Objectives
UNICEF Madagascar Office is seeking to engage an individual consultant with proven experience in managing leadership skill development events. He /She will deliver an EQ/EI training, aiming to increase staff self-awareness and self-management and help them cope with the changes in the Organization, to enable them to thrive in times of organizational transformation.
The Consultant will have to gather feedback on competencies of the Senior Supervisors, to provide personalized and efficient sessions, aimed at increasing EQ and EI and the understanding of the importance of managing change.
 
2) Activities and Tasks
Under the supervision of the Human Resources Specialist the EQ/EI Expert will:
• Undertake a needs assessment by speaking with HR and Local Staff Association Chair (APUM) to ensure alignment of the proposed facilitated session with the needs of the group;
• Administer and score an EQ for Leadership inventory/test to Senior Supervisors (number estimated at 30);
• Based on the needs assessment discussion and EQ inventory, propose the content, design and delivery of the 1.5 day intervention and prepare an agenda that reflects the proposed structure in collaboration with the staff retreat facilitator;
• Deliver a one-and-a-half-day event in the Staff Retreat meeting in Ampefy on 20-22 November 2019 with a focus on Emotional Intelligence;
• Prepare and present a final report in French version summarizing the event and the key learnings / recommendations emerging from the two and a half day interventions with staff and Senior Supervisors.
It is important that the EI/EQ Expert and the Retreat Facilitator work in harmony. This should result in well-prepared and well-coordinated interventions as outlined above. Also, the final report (in French) is to be a joint reporting effort of the EI/EQ Expert and the Retreat Facilitator.
 
3) Working relationships
The consultant will work under the direct supervision of the Human Resources Specialist. 
 
Methodology, key expected Deliverables and Payment Schedule
The consultant must provide a schedule of work including tasks and deliverables according to the deadlines mentioned in the previous table.
 

Deliverables

Where

Deadline

Administer and score an EQ test to about Senior Supervisors and request feedback from the concerned staff

Antananarivo / Remotely

 

31Oct 2019

 

Based on the discussions with the HR Specialist, Local Staff Association Chair and EQ inventory, propose the content, design and delivery of the 1.5-day intervention and prepare an agenda that reflects the proposed structure in collaboration with the staff retreat facilitator

Antananarivo / Remotely

7 Nov 2019

Preparation of EI/EQ workshop facilitation and coordination with Retreat Facilitator.

Antananarivo / Remotely

20 Nov 2019

Delivery of a 1.5-day EI event for all staff, in the staff retreat meeting in Ampefy on 20-21 November 2019, including debrief of EQ inventory.

Ampefy

20-21 November 2019

Comprehensive final report summarizing the findings of the EQ profiling and the discussions during the retreat, including learning / recommendations and Action Plan for the Country Office

Antananarivo / Remotely

6th December 2019

The consultant must provide a schedule of work including tasks and deliverables according to the deadlines mentioned in the previous table.
 
Payment terms and conditions:
Total after acceptance by the HR Specialist of final report in French. Payment effective maximum 30 days after receipt of invoice.
As per UNICEF DFAM policy, payment is made against approved deliverables.
The consultancy will be governed by and subject to UNICEF’s General Terms and Conditions for individual contracts.
 
Working conditions
The workshop preparation and report preparation are to be done remotely from the consultant’s normal working location. The workshop will take place at the Eucalyptus Hotel in Ampefy on 20-22 November 2019. Travel from the Expert’s general work location to Ampefy and accommodation will be reimbursed as per UNICEF policy at the most economical rate.
 
To qualify as an advocate for every child you will have…
The consultant must meet the following requirements:
• Degree in Social Sciences, Human Resources Management, Business Administration, Industrial psychology or relevant areas.
• Minimum 5 years of proven experience in design, delivery and facilitation of organizational events and EI/EQ, teambuilding activities at local, regional and international level.
• In-depth knowledge of Emotional Intelligence (EI) development.
• In-depth knowledge of Emotional Quotient (EQ) evaluation.
• Fully proficient in written and spoken French; Malagasy an asset.
• Confirmed report writing capacity in French
• Previous experience working with non-profit organizations and UN agencies is an asset.
 
For every Child, you demonstrate…
UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.
View our competency framework at http://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf
 
How to apply ?
Interested candidates are requested to apply only online via the link https://www.unicef.org/about/employ/?job=  by 16 October 2019 and attach:
• A short CV (no more than 4 pages)
• A financial offer showing all-inclusive fees including consultancy fees, lump sum travel and subsistence costs as applicable; in the evaluation of the financial proposal, UNICEF will consider its own internal policies and rules, as well as UNICEF best interest;
• Copies of relevant diplomas/certificates
• References related to similar consultancies.
Applications submitted without one of the above items or after the deadline will not be considered. For additional information, contact hrantananarivo@unicef.org.
 
Remarks :
Only shortlisted candidates will be contacted and will participate in the next step of the selection process.
 
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.
 
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

 

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Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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