Information Management Officer-Protection

The Danish Refugee Council (DRC) is an international humanitarian organization founded in Denmark in 1956. DRC implements relief and development activities in more than 30 countries throughout the world, assisting more than 1.5 million people of different ethnicities and religions. DRC is a non-governmental, non-political and non-religious organization – and in DRC, people’s right to a life with dignity takes precedence over politics and principles. DRC has been operating in Myanmar since May 2009 and in Rakhine State since 2010, responding to the humanitarian needs in the aftermath of the Cyclone Giri. DRC has recently expanded its programme providing shelter, WASH, NFIs, livelihood support and community assistance to the people affected by the June and October 2012 events in Rakhine State. DRC Myanmar in Rakhine State is funded by ECHO, SDC, DFAT, USAID and UN agencies, including UNHCR, UNICEF and UNFPA. 

Duty Station        : Sittwe Office, Rakhine State

Report to              : Protection Manager

Overall purpose of the role:

Responsible for the management, analysis and sharing of data related to protection activities, with the aim to provide reliable, quality and comprehensive information on project activities, progress towards indicators, and protection trends that supports the development of evidence-based protection programming.

Geographic scope: Sittwe & Mrauk U

This role has an area focus and ensures compliance to DRC procedures and guidelines within the area. The role contributes to the development of area information management strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or information management guidance to protection programmes in Sittwe and Mrauk U. The selected candidate will be expected to travel to Mrauk U on a regular basis to support the protection team in Mrauk U.          

Responsibilities:

         Information management strategy and standards

• Contribute to the development of DRC’s information management strategy by reviewing protection information needs and gaps, evaluating current information management processes and tools, and drafting and information collection and management plan in support of DRC’s protection activities.
• Ensure the compliance of information systems and processes with the applicable standards and guidelines related to confidentiality, information management, and data protection, specifically Protection Information Management standards and principles and DRC’s internal guidelines.
• Ensure information regarding beneficiaries is consolidated into one database and is up-to-date; identify missing data and flag to Protection Project Manager for follow up with Protection Team Leaders.

  Data management and analysis

• Ensure effective protection data management by developing data collection tools and methodologies, designing and managing protection database systems for data management and analysis purposes, and by providing technical support on the PowerBI system. This includes:
  • Managing online and excel databases for DRC’s protection projects, supporting the registration of protection beneficiaries in relevant databases, generating indicator progress reports, perform data quality checks of database on a regular basis and report any issues to the relevant Protection Project Manager
• Ensure availability of updated and quality information for informed decision-making by DRC’s protection team by identifying pertinent variables, including analyzing and interpreting multiples datasets, identifying trends and patterns in protection issues affecting DRC’s populations of concern.
• Support programme colleagues in case of any technical difficulties or questions regarding the database and IM in general; provide trainings for colleagues on how to use the database.

  Information dissemination

• Draft information products such as reports, charts, and infographics by turning data into graphic products to facilitate the dissemination of information to external stakeholders for the purpose of reporting, information sharing, and advocacy.

  Management

• Manage the Information Management team, including overseeing professional development of staff, ensuring effective work planning and quality implementation of duties, assessing quality of data, and providing technical support, on the job mentoring, and training.

  Additional tasks

• Support protection colleagues in case of any technical difficulties or questions regarding the database and IM in general; provide trainings for colleagues on how to use the database.
• perform backup operations; contribute to the formatting and development of documents regarding collected data.
• Support to coding of online tools and Kobo/ODK forms.
• Asset management - ensuring safe storage of tablets, updating with correct forms, uploading data, and keeping track of changes on the Kobo tools.
• Support in providing anonymized beneficiary lists and data for monitoring activities, including PDM and evaluation reports.
• In line with DRC’s Information Management SoPs and Protection Information Management minimum standards, keep all data protected and confidential.
• Perform any other relevant tasks as requested by Line Manager and / or Protection Project Managers

  Experience and technical competencies:

• 2 years of relevant experience in information management and database management
• Knowledge of different data collection methodologies and proven capacity to analyse statistical information.
• Proven abilities in data collection, compilation, analysis and reporting with ability to write in a clear and concise manner and effective oral communication.
• Proven skills in infographic management.

  Education:

• University degree in Information Technology, Information Systems, Statistics, Social Sciences or a relevant field

  Languages:

• Advanced English proficiency
• Fluency in Burmase Language
• Advanced Rakhine proficiency preferred, but not required
• Understanding of Muslim language a plus, but not required

  All DRC roles require the post-holder to master DRC’s core competencies:  

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.
• Collaborating: Involving relevant parties and encouraging feedback.
• Taking the lead: Taking ownership and initiative while aiming for innovation.
• Communicating: Listening and speaking effectively and honestly.
• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. "

  Desirable:

• Understanding of operational context in Rakhine State.
• Basic understanding of humanitarian response principles.

  Offer:

• Starting date of employment: November-2019
• Salary: Competitive salary according to DRC Myanmar salary scale.

This position is open for Myanmar Nationals only. DRC strongly advocates for equal opportunity and promotes a diversified and inspiring working environment.

Application process:

Applicants who meet the above-mentioned requirements should apply by submitting their applications in English (consisting of Cover Letter and CV of no more than 4 pages, including contact details of 3 professional references) by e-mail:

• Only shortlisted applicant will be contacted for a written test in English and a face to face interview.
• After closing date, applications are not to be considered.

Deadline for submission of applications: 24-Oct-2019 (COB)