Air Traffic Controller Selection Assistant

• Function title: Air Traffic Controller Selection Assistant


• Reference: NOC-NM-2019-FGII/147


• Location: Brussels


• Nature of the competition: Internal and external competition


• Applicable regulations: Conditions of Employment of Contract Staff at EUROCONTROL


• Grades: 4/5


• Generic post: Clerical Assistant (FG-II) (4/5)


• Number of posts: 1


• Duration: 3 Year(s)


• Security clearance: Security vetting may be required in accordance with the relevant EUROCONTROL security provisions


• Directorate/Service: NMD/TRG/TST - Training Support & Tools Unit


• Competition publication date: 10/10/2019


• Competition closing date: 07/11/2019 (23:59 Brussels time)


• Reserve list: Applicable - See details in the "Useful information" section

Your team

Within the Network Management Directorate, the Institute of Air Navigation Services (IANS), which is part of NMD, delivers unique high-quality training courses, tools and services in air traffic management (ATM) to various actors in the aviation community. One of these tools is FEAST; the First European Air Traffic Controller Selection Test used by more than 50 organisations to assess the knowledge, skills and abilities of applicants for Air Traffic Control (ATC) training.

Your role

The post holder will carry out the tasks under the guidance of the senior psychologist and the FEAST Service assistant depending on the area of expertise. S/he will:

•  support and participate in the day-to-day activities of the FEAST Service, including regular support to FEAST customers (i.e. help-desk activities);


• support the FEAST team on studies, statistics, etc. including further development of the FEAST test system;


• update and maintain FEAST documentation: user manuals, administration guide, working papers, administrative procedures, database of FEAST users and interested users;


• monitor the integrity and completeness of FEAST data, reporting missing data or irregularities, etc.;


• provide a regular extraction of statistical information from the database regarding the status of FEAST testing activities and to process data using a statistical software package (SPSS);


• conduct quality assurance checks on the integrity of the FEAST test system (e.g. follow-up on systems upgrade);


• assist with the preparation of FEAST training courses;


• perform any other task in line with the main purpose of the job.

Required qualifications, experience & competencies

• Post-secondary education attested by a diploma in a relevant subject (e.g. Psychology).


• Professional training in a similar field will be considered an advantage.


• Minimum 1 year relevant experience (e.g. selection testing, providing support). Relevant traineeships will be considered as professional experience.


• Experience with Office applications, in particular Excel.


• Knowledge of FEAST would be an advantage.


• Interest in selection and testing tools.


• Knowledge of SPSS.


• Analytical thinking: Breaks down information


• Communication: Expresses information and ideas effectively


• Result focus: Strives to meet work expectations


• Planning & Organising: Displays an organised and methodical approach


• Quality focus: Delivers consistent quality in work


• Professional conduct in line with corporate behaviours of the Agency, i.e. result- driven, readiness to change, customer focus, integrity and team player approach.


• Ability to work in a multinational and multicultural environment.


• The working languages of the Agency are English and French. For this post, a thorough knowledge of English (oral/written) is required. Knowledge of French is required to the extent necessary for the performance of the duties.

Useful information

• Applications will be accepted from nationals of EUROCONTROL Member States only.


• At the closing date of the notice of competition, internal candidates must have completed their probationary period.


• The selected candidate will be offered a contract of 3 Year(s) pursuant to the provisions of the Conditions of Employment of Contract Staff at EUROCONTROL. The contract may be renewed. Before being established in the post, he/she will be requested to provide certified copies of his/her degrees and successfully serve a probationary period of 9 months.


• The successful candidate shall be appointed in principle at the basic grade of the advertised grades.


• In case of reserve list: Suitable candidates, however not selected to fill the post, will be placed on a reserve list for similar functions. The period of validity of reserve list is 1 year from the approval of the selection board’s recommendations.


• Information on salary and benefits can be found on the web page: http://jobs.eurocontrol.int/what-we-offer


• EUROCONTROL is committed to non-discrimination and equal opportunities. We welcome applications from all qualified candidates, irrespective of gender, age, disability, race, colour, ethnic or social origin, religion or belief, marital or parental status and sexual orientation.
  In the event of equal merit, preference may be given to the applicant from to the under-represented diversity characteristics.


• Candidates should go to our Jobs website and read the tips on how to apply. Item 1 includes information on the EUROCONTROL competency models (technical & behavioural) – Candidates should refer to the behavioural competency model to know the behaviours expected for the different levels.