People that Deliver (PtD) consultant , Global Standards of Health Supply Chain Roles & Job Descriptions

We are looking for a 3 month consultant for People that Deliver (PtD) to work on Global Standards of Health Supply Chain Roles and Job Descriptions.

People that Deliver (PtD) consultant

PtD’s Global Standards of Health Supply Chain Roles and Job Descriptions

(Phase 2)

LOCATION/DURATION:

Duration: three months (approximately 20 working days), duration driven by deliverables

Location: Flexible

Travel: None

Start Date: November 4, 2019 

Reporting to: People that Deliver (PtD) Executive Manager, UNICEF Supply Division

BACKGROUND ON PEOPLE THAT DELIVER:

People that Deliver (PtD) was established in 2011 as a global partnership of organizations focusing on the professionalization of supply chain personnel by advocating for a systematic approach to human resources (HR) for supply chain management (SCM) at the global and local level. PtD advocates at the international and national level for interventions that improve the demand and supply of qualified health supply chain professionals in organizations, which in turn strengthens the individual practitioners and the organizations in which they work.

PtD envisions a world where health supply chain workforces are empowered and equipped to optimize health outcomes by improving access to health commodities. PtD’s one goal is to create a competent, supported, and adequately staffed supply chain workforce that is deployed across the public and private sectors within the health system. The 2020 World Health Assembly will review a roadmap that outlines the programming of WHO’s work on access to medicines and vaccines for the period 2019–2023. The health workforce implications of this roadmap indicate that procurement and supply chain management require increased numbers of workers and the creation of new jobs, including education and training for the needed competencies. PtD supports the WHO in advocating for the inclusion of these needed cadres in national policies and plan and ensuring the appropriate competencies for procurement and supply chain management are developed.

A problem that is often encountered within the broader supply chain community is a lack of process standardization which is reinforced by a limited understanding of the activities that are housed within a supply chain management operation. The net effect on human resources is that staff are assigned supply chain activity duties without the requisite skills or understanding to realize supply chain objectives. The People that Deliver Human Resources for Supply Chain Management Theory of Change recognizes that if there are no opportunities for growth available to individuals holding supply chain positions then there will always be shortages of competent supply chain staff entering the health system. Defining the precise qualifications for SC positions is an essential first step toward recruiting quality candidates, including describing the competencies required to undertake SC tasks and ensuring each position has defined roles and responsibilities.

To address the lack of process standardization, PtD is collaborating with the USAID-funded GHSC-PSM project and SAPICS to develop the “SCM Professionalization Framework”. A key component of this framework is the Global Standards of Health Supply Chain Roles and Job Descriptions.

Please visit www.peoplethatdeliver.org for a complete overview of our mission and vision, as well as access to materials and resources related to our work.

PURPOSE:

The purpose of this consultancy is to complete the work that was started in phase one to develop the PtD Global Standards of Health Supply Chain Roles and Job Descriptions. In the first phase, PtD created a comprehensive map and master list of roles within a national health supply chain meant to accompany the PtD Human Resources for Health Supply Chain Management Theory of Change and PtD Competency Compendium. Each role includes a job description that was developed based on research of job descriptions used by key stakeholders in the health supply chain domain. Several rounds of key informant interviews and focus groups were conducted to collect peer review feedback to refine the map and master list of SC roles and job descriptions. Phase two of this work will focus on further developing and enriching the Global Standards of Health Supply Chain Roles and Job Descriptions, primarily through research and continued collaboration with the subject matter experts (SMEs) consulted during Phase one. A more detailed description of the assignment can be found below.

DESCRIPTION OF ASSIGNMENT:

The Consultant will report to the PtD Executive Manager on the following tasks, in order of priority:

1. Develop a project plan to ensure alignment with other professionalization framework activities – This project plan should provide detailed steps for each of the tasks listed below, as well as how these tasks will fit into the larger professionalization framework and complement the concurrent work being carried out by the GHSC-PSM project, to avoid duplicative work. The project plan should also include a proposed method to capture uptake and use of this new tool.
2. Serialize or develop a systematic numbering system for the SC roles and job descriptions – Take the existing map of supply chain roles and set up a “standard” numbering scheme for the SC roles and their respective job descriptions to enable easy tracking of updates, revisions, additions, and deletions made to the master list.
3. Review and refine the existing Key Performance Indicators (KPIs) and Expected Contributions for each role – The consultant will conduct research and consult SMEs to review this initial list created in phase one and further propose “standard definitions” or “guidance definitions” for role-level KPIs. The focus will be to streamline the suggested list of KPIs to a select meaningful few that are most reflective of the parameters of a given role, for both technical and managerial competencies.
4. Incorporate Management and Behavioral Competencies in each job description – The job descriptions in phase one focused mainly on the technical competencies and preliminary KPIs or expected contributions of each role. A rich resource is available in the PtD Competency Compendium defining management competencies (Domain #6 in the compendium). The consultant is expected to complete this exercise and update the Excel master database with the relevant mapping of PtD management competencies to each role.
5. Review and elaborate the job descriptions for roles that were not adequately covered by PtD’s Competency Compendium – Phase one primarily relied on PtD’s Competency Compendium as well as some additional research where the Competency Compendium did not adequately cover the competencies required for a role. Because the Competency Compendium focused exclusively on the public health supply chain the competency descriptions for some roles and job descriptions need to be either added or further developed to be applicable to both the public and private sector. The consultant will work with key informants from PtD’s network and facilitate focus groups with SMEs and professional associations in specific functional areas. The consultant will also will conduct secondary research (e.g., incorporating WHO and other industry and sector guidelines for procurement and management practices) to develop complete job descriptions that were not fully elaborated in phase one.
6. Align supply chain roles with the SAPICS professional designations – Match SAPICS’ pre-defined list of professional designations to the standard roles for the supply chain organization defined in phase one.
7. Review competencies to include trends and upcoming focus areas in human resources for supply chain management – The consultant will review previous PtD research on trends and upcoming focus areas in human resources for health supply chain management (conducted in 2018) and update the master list of roles and their related competencies to reflect the changes in the human resources for health supply chain management landscape since the original Competency Compendium was developed. This work may also require consultation with SMEs for validation.
8. Explore whether the master list of roles and job descriptions should include SOPs (standard operating procedures) for processes and activities that define role descriptions.

It is envisioned that this work will take place over approximately a three-month period (approximately 20 working days) from November 4, 2019 until end of January 2020.

KEY DELIVERABLES:

Further specification on individual activities will be specified and agreed after contracted.

QUALIFICATION REQUIREMENTS:

Education:

University degree is required, preferably in relevant field (e.g., business administration, human resource management, public health, supply chain management, international development studies, logistics, or other relevant degree). Applicable work experience can substitute in cases where university degree is not aligned to a relevant field.

Work Experience:

At least 10 years work experience in health supply chain management, human resource management, and staff performance management, in a global, regional or country setting.

Competencies:

1. Core Values
   • Commitment
   • Diversity and Inclusion
   • Integrity
2. Core Competencies
   • Communication
   • Drive for Results
3. Key Functional Competencies
   • Analyzing
   • Planning and Organizing

Technical Knowledge:

• Demonstrated knowledge in the field of health supply chain management, human resource management, and staff performance management
• Experience developing competency frameworks for supply chain management
• Experience with supply chain capacity building activities and professionalization frameworks
• Knowledge of public health supply chains or public institutions in the developing world context is an advantage
• Excellent writing and presentation skills

EVALUATION PROCESS:

Qualified candidates are requested to submit:

1. Cover letter
2. Financial quote for service fees at a daily rate in US Dollars
3. CV/Resume
4. Two References
5. P 11 form (which can be downloaded from our website at http://www.unicef.org/supply/files/UN_Personal_History_Form.doc).

Applications are to be sent by 29th October. Please submit all documents listed above, including your availability and daily rate to undertake the terms of reference above. Applications submitted without a daily rate and evaluation methodology will not be considered. Successful applicants will be invited to a telephone interview.

PAYMENT TERMS:

The consultant will produce the following deliverables aligned to the payment schedule indicated as a percentage:

The above percentages are indicative, final payment schedule will be based on the financial proposal from the successful consultant, on the understanding that all payments will be against deliverables as outlined above. No advance payments are possible.

Before payment is made the deliverables will be evaluated according to the following indicators: timeliness (meeting deadlines), achievement of goals and quality of work.

RENUMERATION:

Payment commensurate with experience. Travel costs and DSA will be covered in accordance with UN rules and regulations. DSA and terminal expenses will be covered for travel. No other remunerations apply.