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Public Information Assistant (Social Media) (G-5)

The Hague

  • Organization: ICC - International Criminal Court
  • Location: The Hague
  • Grade: Administrative support - GS-5, General Service - No need for Higher Education - Locally recruited position
  • Occupational Groups:
    • Administrative support
    • Communication and Public Information
    • Journalism
    • Public Information
    • Sales and Marketing
    • General Service
    • Social Media
  • Closing Date: Closed

19115 | Registry 

Deadline for Applications: 13/11/2019
Organizational Unit: Public Information and Outreach Section, Registry
Duty Station: The Hague - NL
Minimum Net Annual Salary: €39,727.00
Contract Duration: To be determined


A roster of suitable candidates may be established for this post as a result of this selection process for fixed-term appointments against both established posts and positions funded by general temporary assistance (GTA).

Important:

Recruitment for this post in the General Service category is done on a local basis. As a result, staff are generally recruited from the area in which the particular office is located but could be of any nationality.  Candidates applying to a post in the General Services category shall meet the relevant employment and immigration requirements in the country of the duty station, including fulfilling residence and work permit conditions.

Applicants will be responsible for any expenses incurred in relation to: visa, travel to and from, and relocation to and from the duty station, in the event of an employment offer.

A staff member in the General Service category who has been locally recruited shall not be eligible for the entitlements and/or benefits exclusively applicable to internationally recruited staff.
 

Organisational Context

Under the direct supervision of the Director of the Division of External Operations, the Public Information and Outreach Section (PIOS) ensures that the proceedings are accessible to the public, raises awareness and promotes an understanding about the Court’s mandate and activities with the ultimate goal of getting support. It does so in relation to a number of target audiences across the globe,  mainly encompassing international press and media, victims and communities affected by crimes within the jurisdiction before the Court; and key stakeholders such as legal communities, academics and non-governmental organisations. PIOS achieves its objectives through the use of a variety of communication means including granting interviews to media, press releases and production of other publications and audio-visual materials as well as through the website and new social media platforms. PIOS is also responsible for the organisation of campaigns, events, and visits ranging from general groups to high profile visitors. It consists of four units: Public Affairs Unit; Protocol, Events and Visits Unit; Outreach Unit and Audio-Visual Production Unit.
 

The Public Affairs Unit (PAU) aims at promoting the understanding of the ICC mandate and activities by providing accurate, meaningful and timely information to the general public and other target groups such as media, civil society, academic and legal communities. In addition to providing messages and answers to journalists and the general public directly and through its publications, the Unit makes use of new communication channels in order to strengthen the ICC digital online presence, reflecting the visual identity of a modern, just, strong and independent judicial institution. It aims also to engage with the different target groups in an inspiring way, to call them to action in support of the Court and to build specific joint awareness projects.

Duties and Responsibilities

Under the overall supervision of the Head of Public Affairs Unit and direct supervision of the Associate Online Communications Officer,  the incumbent will perform the following duties:

  • Assist in the implementation of the social media strategy;
  • Manage the day-to-day posting of information on all media platforms, tailoring the content accordingly; provide substantive support to the production of content, edit photographs and graphics to support the text, and post the information;
  • Contribute to the maintenance of the website;
  • Identify and prepare new material for inclusion in appropriate web pages, including drafting and editing text;
  • Prepare and update index of documents, and post documents on the ICC website;
  • Analyse weekly statistics on usage of the ICC website and social media platforms in order to assess usefulness and relevance of material posted;
  • Prepare charts and graphs; monitor social media platforms and trends; summarise and present trends and feedback; suggest ideas on how to present new content and advise on viral potential of topics;
  • Draft and edit material for various digital and print publications including the weekly newsletter, Questions and Answers, press releases, background information materials, fact sheets and other documents for publication purposes;
  • Respond to information requests and inquiries from the media and the public;
  • Monitor press and produce daily press review, draft and distribute press releases and other relevant information to media houses;
  • Make logistical and administrative arrangements for press conferences, press briefings, and public hearings ensuring that room arrangements are in order and materials are available;
  • Ensure the good management of the photograph archives; add metadata to photographs; research and curate external photographs, obtain requisite clearances and copyrights;
  • Provide administrative support, manage, update and further develop internal media databases; generate a variety of standard and non-standard statistical and other reports to keep records of performance indicators of the Unit; draft and finalise correspondence and other communications.

Essential Qualifications

Education:

Diploma of secondary education.

Experience:

  • A minimum of six years of progressively responsible experience in public information, journalism, international relations or other related field;
  • Experience in the management or maintenance of social media and digital communication platforms is required;
  • International field experience is desirable.

Knowledge, Skills and Abilities:

  • Excellent organisational, interpersonal, communication and administrative skills. Proven ability to manage diverse and complex tasks.
  • Excellent drafting skills.
  • Ability to take initiative and work independently.

Knowledge of Languages:

Proficiency in one of the working languages of the Court, French or English is required. Working knowledge of the other is considered an asset. Knowledge of another official language of the Court (Arabic, Chinese, Russian and Spanish) would be considered an asset.

ICC Core Competencies

Dedication to the mission and values
- Acts consistently in accordance with the mission and values of the Organisation;
- Maintains confidentiality, acts with integrity and shows respect for diversity;
- Shows commitment to the organisation;
- Presents a positive image of the organisation during external discussions.

 

Professionalism
- Applies professional and technical expertise;
- Keeps abreast of organisational issues;
- Produces workable solutions to a range of problems;

 

Teamwork
- Listens, consults and communicates proactively;
- Handles disagreements with tact and diplomacy;
- Recognises and rewards the contribution of others;

 

Learning and developing
- Identifies development strategies needed to achieve work and career goals and makes use of developmental or
training opportunities;
- Learns from successes and failures;
- Seeks feedback and gives feedback to others to increase organisational effectiveness;
- Seeks opportunities for improvement of work;
- Has an open mind and contributes to innovation.

 

Handling uncertain situations
- Adapts to changing circumstances;
- Deals with ambiguity, making positive use of the opportunities it presents;
- Plans activities and projects well in advance and takes account of possible changing circumstances;
- Manages time effectively.

 

Interaction
- Expresses opinions, information and key points of an argument clearly;
- Handles contacts with diplomacy and tact;
- Communicates in a transparent and open way with internal and external contacts while complying with
confidentiality requirements.

 

Realising objectives
- Accepts and tackles demanding goals with enthusiasm;
- Keeps to agreements with others;
- Focuses on client needs;
- Takes responsibility for actions, projects and people;
- Monitors and maintains quality and productivity

General Information

- The selected candidate will be subject to a Personnel Security Clearance (PSC) process in accordance with ICC policy. The PSC process will include but will not be limited to, verification of the information provided in the personal history form and a criminal record check. All candidates should be in a position to submit an electronic copy of their passport and all diplomas listed on their profile when requested;
- Applicants may check the status of vacancies on ICC E-Recruitment web-site;
- Post to be filled preferably by a national of a State Party to the ICC Statute, or of a State which has signed and is engaged in the ratification process or which is engaged in the accession process, but nationals from non-state parties may also be considered;
- In accordance with the Rome Statute, the ICC aims to achieve fair representation of women and men for all positions;
- Applications from female candidates are particularly encouraged;
- Personnel recruited at the General Service level are not entitled to all of the benefits granted to internationally-recruited staff;
- The Court reserves the right not to make any appointment to the vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description.

This vacancy is now closed.
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