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Stress Counselor

Sanaa

  • Organization: UNDP - United Nations Development Programme
  • Location: Sanaa
  • Grade: Mid level - P-3, International Professional - Internationally recruited position
  • Occupational Groups:
    • Operations and Administrations
    • Public Health and Health Service
  • Closing Date: Closed

Background

Yemen is currently a critical and complex context. The level of stress among the national staff and the international staff as well is very high. We need urgently an international Stress Counsellor who has to implement an annual work plan under the technical supervision of UNDSS/CISMU according to the activities described below for mitigating the impact of the stressful factors on the staff mental health and wellbeing. 

Duties and Responsibilities

  • Under the administrative supervision of the Chief Security Adviser and the technical guidance of the CISMU Regional counsellor, counsellor will administrate a wide range of stress management activities, actively participating in emergency preparedness in the country in collaboration with UNDSS, Crisis Management Team, HR and UN medical services 
  • Develop and implement a stress management plan applicable to all UN Agencies in the country.
  • Provide individual, group and critical incident counselling sessions to the staff and dependents as/when needed.
  • Plan and Facilitate preventative stress management training on a variety of stress related is sues to UN staff in the country and circulate useful reading resources related to stress periodically.
  • To assist in establishing the Critical Incident Stress Intervention Cells (CISICs) including selecting Peer Helpers and family focal points; facilitating peer helper training sessions (jointly with UNDSS CISMU); and coordinating and following up on all relevant activities.
  • Promote welfare activities for UN staff in the country in collaboration with the existing Staff Association.
  • Identify, address and follow up on critical incident stress cases among the UN staff and dependents in the country.
  • Be willing to visit & travel regularly to the UN Offices/Sub Offices in the country in order to implement preventative stress management training activities and offer technical consultations when needed.
  • Liaise with local experts and institutions in the country for referral purposes. Collaborate with UN managers, medical doctors, and local physicians on psychosocial issues with the objective of establishing a network of professionals ready to support and intervene in case of need.
  • Advise UN management on stress mitigating strategies and activities
  • Perform ongoing assessments and monitor the determinants of stress in the UN staff to include activities such as data collection, analyses and related documentation.
  • Overall Management of the Department and to provide monthly reports to the Chief Security Adviser with copies to UN Headquarters UNDSS CISMU on all its activities.
  • The incumbent of the position should avoid any kind of discriminatory behavior including gender discrimination and ensure that;
    • human rights and gender equality is prioritized as an ethical principle within all actions;
    • activities are designed and implemented in accordance with “Social and Environmental Standards of UNDP”;
    • any kind of diversities based on ethnicity, age, sexual orientation, disability, religion, class, gender are respected within all implementations including data production;
    • differentiated needs of women and men are considered;
    • inclusive approach is reflected within all actions and implementations, in that sense an enabling and accessible setup in various senses such as disability gender language barrier is create;
    • necessary arrangements to provide gender parity within all committees, meetings, trainings etc. introduced.

Competencies

Professionalism:

  • Expert knowledge in the field of stress management and counselling;
  • Demonstrated adaptability and ability to work in austere,
  • Insecure environments and to adjust rapidly to varying social,
  • Organizational and geographic settings;
  • Good conceptual skills in mental health programming and/or public health;
  • Proven ability to provide counselling in stress and stress related issues and treat sensitive or confidential information appropriately;
  • In depth understanding of the strategic directions in critical incident stress management. Candidate also shows pride in work and in achievements;
  • Demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observes deadlines and achieving results;
  • Motivated by professional rather than personal concerns;
  • Shows persistence when faced with difficult problems or challenges;
  • Remains calm in stressful situations;
  • Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Teamwork:

  • Works collaboratively with colleagues to achieve organizational goals;
  • Solicits input by genuinely valuing others' ideas and expertise;
  • Is willing to learn from others; places team agenda before personal agenda;
  • Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position;
  • Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Client Orientation:

  • Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view;
  • Establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions;
  • Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Communication:

  • Speaks and writes clearly and effectively;
  • Listens to others, correctly interprets messages from others and responds appropriately;
  • Asks questions to clarify and exhibits interest in having two-way communication;
  • Tailors language, tone, style and format to match audience;
  • Demonstrates openness in sharing information and keeping people informed.

Planning & Organizing:

  • Develops clear goals that are consistent with agreed strategies;
  • Identifies priority activities and assignments;
  • Adjusts priorities as required;
  • Allocates appropriate amount of time and resources for completing work;
  • Foresees risks and allows for contingencies when planning;
  • Monitors and adjusts plans and actions as necessary;
  • Uses time efficiently.

Required Skills and Experience

Education:

  • Advanced University Degree in clinical psychology or Psychiatry;
  • Additional training or experience in a broad range of related fields, such as alcohol/substance abuse, stress management, critical incident stress and cross-cultural communication would be an asset.
  • Certification or country specific licensure authorizing the incumbent to deliver mental health services is required.

Experience: 

  • A minimum of five years of progressively responsible experience in clinical psychology, psychiatry, two of which at the international level. Qualifying years of experience are calculated after the receipt of an accredited advanced level degree recognized by the United Nations.
  • Experience in crisis management or emergency response is required. 
  • Experience in providing stress counselling within the United Nations system or any other International Organization is desirable. 

Language:

  • Fluency in oral and written English is required, Arabic is highly desirable. 

Disclaimer

Important information for US Permanent Residents ('Green Card' holders)

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment. 

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Workforce diversity

UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.

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This vacancy is now closed.
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