Solution Designer, Procurement

The UNOPS Information and Communication Technology (ICT) unit is focused innovation and harnessing cutting-edge technology to deliver solutions to UNOPS that truly address business needs.  

Working with UNOPS ICT is a unique opportunity to deliver systems to users around the world - making an impact on development and solving practical problems for the UNOPS workforce and thereby help people build better lives and countries achieve peace and sustainable development.

ICT’s goal is to provide greater effectiveness, efficiency and differentiation to UNOPS products and services. UNOPS ICT unit is responsible for architecting, designing, delivering, and managing all UNOPS ICT infrastructure and business applications. The unit includes Enterprise Architects, Business Analysts, Solutions Designers and Developers from all around the world who are based primarily in Denmark and Thailand.   

Under the supervision of the Head of IT Delivery, the Solution Designer, Procurement will orchestrate the work in the Procurement stream to ensure the timely delivery of optimal and appropriate solutions in the area of Procurement to address business needs and requirements. The Solution Designer, Procurement will ensure that the business needs identified are optimally addressed with a view towards best practices within Procurement systems and increased efficiency, effectiveness, and / or differentiation for UNOPS products and services.

1. Delivers functional and technical expertise in the area of Procurement  

• Provides a deep level of functional knowledge and support to the Solutions Design team and ICT Business Analysts including provision of advice to improve business processes and ensure optimal operation of the solution for Procurement 
• Makes recommendations on best use of Unit4 Business World (UBW) Procurement functionality to accomplish strategic business objectives
• Investigates reported application problems and works with technical specialists to test, diagnose and isolate the root cause of problems. Coordinates further diagnosis and tests as necessary and recommend workarounds where appropriate
• Ensures system documentation relating to Procurement processes are maintained, kept up to date and meet UNOPS standards
• Provides technical advice in the development and review of design activities for system improvements, changes, enhancements and upgrades as they relate to Procurement 

2. Delivers solutions design and key / core application development in the area of Procurement 

• Facilitates and participates in systems design workshops with ICT Business Analysts and personnel from relevant business functions
• Ensures that business requirements are effectively met and a fit for purpose solution is established
• Ensures that enhancements to the application are undertaken in a carefully planned manner
• Defines and manages system enhancements to the Unit4 Business World (UBW) ERP to streamline operations and usability, including execution, coordination of testing, and sign-off
• Implements new modules related to Procurement
• Designs and develops new reports or changes / enhancements to reports within the system in the area of Procurement 
• Implements unit testing and integration testing for any functionality developed
• Provides key inputs and assistance for user acceptance testing
• Assists in the development of training materials and other guidance
• Documents all work activities adequately and in line with ICT standards, including design specifications, detailed technical specifications, etc.

3. Embeds relevant knowledge management and innovation within the ICT Solutions Design function as well as across the organisation

• Contributes to the development of internal capacity across the organization in the area of ICT
• Constantly monitors and evaluates UNOPS policies, procedures, methods, tools and associated systems to ensure its utility, applicability and efficacy
• Recommends new policies and procedures and introduce innovation and best practices in business operations to enhance services
• Leads/organises training and awareness / showcasing events and design / sets training agendas to build capacity of stakeholders across the business

Education

• Master’s Degree, preferably in Business Administration, Computer Science or other relevant discipline is required.
• A Bachelor’s degree in combination with additional two years of experience may be accepted in lieu of master’s degree.
• Secondary education in combination with additional six years of experience may be accepted in lieu of a master's degree

Experience

• Minimum of 5 years of experience in systems development or implementation of business systems and/or business processes in a large, complex enterprise IT environment is required, preferably in the area of Procurement
• Within these 5 years, a minimum of 2 years of experience working with design / development of ERP systems
• Unit4 Business World (UBW) ERP configuration experience is required
• Knowledge of the Procurement module in Unit4 Business World (UBW) ERP is required
• Knowledge in SQL and .NET is required
• Experience in the development, documentation and maintenance of relevant standards, guidelines and procedures  is required
• Excellent communication skills and good IT understanding is required

Language Requirements

• Full working knowledge of English is essential.

Contract type: International ICA

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.