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Senior Mental Health and Psychosocial Support Manager

Greece (Greece)

  • Organization: IRC - International Rescue Committee
  • Location: Greece (Greece)
  • Grade: Mid level - Internationally recruited position
  • Occupational Groups:
    • Public Health and Health Service
    • Managerial positions
    • Social Affairs
    • Operations and Administrations
    • Humanitarian Aid and Coordination
  • Closing Date:

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Requisition ID: req6853

Job Title: Senior Mental Health and Psychosocial Support Manager

Sector: Health

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: No

Location: Greece

Job Description


The International Rescue Committee works in Greece from July 2015 responding and providing aid to the refugees, migrants, asylum seekers and other vulnerable groups. The IRC’s programming in Greece focuses on Athens, Lesvos, Chios and Samos on the programmatic areas of Mental Health, Child Protection, Integration and Gender Based Violence.


The Mental Health and Psychosocial Support (MHPSS) Senior Manager is in charge of the overall management of the MHPSS program on the islands, including budget holding, and the further development of the program. S/He is the technical and the managerial supervisor of the team Leaders on each location, S/He is reporting to the Head of Programs and liaises with the MHPSS Technical Advisor based at the HQ. S/He, in coordination with the Advocacy Department, will lead the advocacy priorities related to the MHPPS program. S/He is expected to travel frequently to the project locations for supervision purposes.


Technical Quality

  • Provide technical and management leadership to the MHPSS program in his/her location and nationally in accordance with best practices and IRC policy and in cooperation with the MHPSS technical advisor.
  • Ensure that individual and group counselling is provided to people in need for MHPSS support, that clients are referred when necessary and that updated information management systems are in place.
  • Ensure regular communication with the MHPSS Technical Advisor and the Head of Programs to integrate appropriate technical priorities in program design, in order to provide updates on achievements and challenges.

Staff Supervision & Development

  • Directly supervises the MHPSS Manager and Team Leaders on each programmatic.
  • Manage staff according to legal requirements and the HR Handbook.
  • Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
  • Ensure timely completion and submission of monthly timesheets, annual performance reviews, high level staff performance and other HR management related tasks.
  • Ensure training, support and ongoing capacity building opportunities for MHPSS staff (IRC’s & partners’) on technical skills.
  • Conduct trainings to staff members of other departments to sensitize on MHPSS issues and build capacity across programs.
  • Regular travel to other program locations for monitoring and support purposes.
  • Lead MHPSS capacity building efforts for IRC staff, IRC partners’ staff, and other relevant actors nationally.

Grant Planning & Implementation

  • Responsible for the overall achievement of grant in his/her location and nationally in relation to the MHPSS activities.
  • Supports implementation and ensure adherence to grant work plans, spending plans and monitoring and evaluation plans.
  • Work closely and coordinates with IRC supply chain, finance and grant, M&E and partnerships staff to ensure timely program activities and expenditures; including active participation in grant opening/closing and review meetings.

Grant Monitoring & Reporting

  • Develop and maintain effective and efficient oversight, support, quality control and reporting systems and processes of MHPSS program in his/her location and nationally.
  • Ensure regular field monitoring and modifications as required.
  • Monitor and consolidate information collected from monthly and staff activity reports.
  • Monitors spending locally and nationally.
  • Ensure high-quality and timely IRC and donor reports on activities, indicators and achievements.

Advocacy & Representation – External & Internal Coordination

  • Follow the context and in coordination with the Advocacy team contribute the advocacy objective of the MHPSS programming.
  • Lead/contribute to advocacy briefings/events/etc.
  • Actively develop and maintain effective working relationships with key stakeholders, including donors, government actors, UN agencies, international and local NGOs, social services and other relevant actors.
  • Participate in the MHPSS and other relevant working groups at appropriate levels to contribute to coordination across agencies and sites.
  • Participate in internal meetings and coordinate with other programs.

Program Development

  • Leads the development of the MHPSS sector.
  • Contributes to proposal development (narrative and budget) through planning and program design with relevant field-based staff and ensure technical standards are taken into consideration.
  • Coordinate with other IRC sectors to receive and provide input and support regarding responses for children harmed and at risk of being harmed.
  • Lead MHPSS assessments locally and nationally, to contribute to concept papers, project proposals and reports and/or course correction in current programs

Monitoring and Evaluation

  • Develop and maintain effective and efficient oversight, support, quality control and reporting systems and processes.
  • Cooperate with M&E department in order to ensure data quality and timeliness in reporting.
  • Monitor and consolidate information collected from weekly and staff activity reports.
  • Ensure high-quality programming according to international minimum standards and best practices
  • Support data analysis, conduct data review meetings and adjust programs as needed, and disseminate information to the appropriate coordinating mechanisms, field teams, beneficiaries and IRC implementing team accordingly.


  • Other duties as assigned by the supervisor to enable and develop IRC programs


  • The qualified candidate must have an advanced degree (or higher in psychology, psychiatry or other mental health discipline with 5+ years’ working experience. Previous experience in managing MHPSS programs in emergency post-emergency context; experience in the Greek refugee crisis is an advantage. 
  • Knowledge of the Greek Mental Health system and understanding of the refugee crisis in Greece. 
  • Experience  in grant management, budget management and report/proposal writing
  • Previous experience supervising and managing a team in a cross-cultural setting
  • Demonstrated experience in capacity building and mentoring of staff
  • Good computer skills such as: MS Word, Excel, PowerPoint
  • Personal qualities: Team player, culturally sensitive, flexible, network-builder, able to handle pressure well
  • Fluency in English and Greek, written and verbal 

    Travel and other requirements: frequent travel to the field and occasionally to other regions; flexible office hours are required due to the complexity of programs

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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