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Psychosocial Support Associate (Community Engagement & Outreach)

Lebanon (Lebanon)

  • Organization: UNRWA - United Nations Relief and Works Agency for Palestinian Refugees
  • Location: Lebanon (Lebanon)
  • Grade: Level not specified
  • Occupational Groups:
    • Communication and Public Information
    • Social Affairs
    • Civil Society and Local governance
    • Public Health and Health Service
  • Closing Date: 2019-12-06

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Education Department

Vacancy Announcement

Psychosocial Support Associate (Community Engagement & Outreach)

Deadline for Applications

10 November 2019

Contract Type

Individual Service Provider (ISP)

Vacancy Announcement Number


Duty Station & Department

Lebanon Field Office – Education Department

UNRWA encourages applications from qualified women and welcomes applications from qualified candidates with disabilities.

UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for professionals like you.

UNRWA's human development goals

UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. UNRWA has identified four human development goals as the focus of the Agency's operations in committing to fostering human development of Palestine refugees by helping them to: lead long and healthy lives, acquire knowledge and skills, achieve decent standards of living and enjoy human rights to the fullest possible extent.

How can you make a difference? 

You will be joining a team of around 3000 staff in the Lebanon Field Office working to foster the human development of some 470,000 registered Palestine refugees.••

The main responsibilities include:


Support in the implementation of the Psychosocial support (PSS) Programme in education in UNRWA schools in Lebanon, including planning, implementing, training, monitoring, evaluating, and reporting; Under the overall supervision of the Chief of Education, the direct supervision of the Education & Relief and Social Services Coordinator, and the technical guidance and support of the MHPSS Coordinator, develop the community engagement strategic direction of the PSS and CP activities at UNRWA schools; Support in the development of awareness session materials for caregivers, children, and youth based on Annual Plan; Support UNRWA schools to develop strategies and plans to support vulnerable adolescents and children that may require additional psychosocial support; Support the implementation of training sessions and work with SC Focal Points, and selected Training Team, to establish and/or enhance UNRWA's engagement in community based protection networks in the areas; Work with the Education programme to streamline PSS into education and recreational activities for various age-groups; Consult with other education and PSS/CP actors to obtain support in building the capacity of SC's and UNRWA staff and teachers; Monitor and track the implementation of awareness sessions according to the Annual Plan to ensure deliverables are being met in a timely fashion; Support SC's with the implementation of Open Day activities; Work with Sports Focal Points to ensure PSS is streamlined in recreational and sports activities to nurture and foster the well-being of children and adolescents; Ensure quality implementation of awareness sessions to contribute to the psychosocial wellbeing of children/youth and caregivers; Advocates for programmes and services that lead to student's better well-being and success within the school and to teachers empowerment; Network with education and other UNRWA programmes and PSS/CP actors to coordinate the implementation of PSS and CP activities and services for students at UNRWA schools; Support in the procurement requests, to be presented on a timely basis to facilitate timely implementation of field activities related to PSS. Support in reporting and data analysis, as well as contribute to reporting.

Conditions of service•

The consultant will be based in Beirut, Lebanon; The duration of the consultancy is 11 months (extendable upon the availability of funds); Monthly Salary: $1,700 - $2,000. Remuneration for this consultancy will depend on the qualifications and experience of the selected candidate as determined by UNRWA salary scale for Individual Service Providers.

To qualify for this position, you will need:


Undergraduate degree in Social Science, Education or related field



3+ years of experience in children/youth programming, psychosocial support or protection; or 5+ years of experience working with children/youth programming, psychosocial support, or protection with a UN Agencies, INGO, national NGOs;

2+ years of experience in community outreach and targeted outreach of youth/children;

•••••• Experience in working with non-formal, formal, or life-skills education opportunities;

•••••• Experience developing and coordinating Community Based Protection Networks;

•••••• Oversight of partners or centers in the implementation of PSS services;

•••••• Proficient in MS Word;

•••••• Understanding of and experience in developing community-based approaches and responses to child protection needs;

•••••• Significant experience in planning, coordinating, and implementing community events or campaigns;

Experience developing material for awareness sessions focused on PSS/protection;


Excellent command of spoken and written English and Arabic.

You will also need to demonstrate the following competencies:

•         Ability to develop clear goals and prioritize activities and assignments;

•         Effective working relationships with others in a team environment and with people of diverse backgrounds, culture and nationalities;

•         Ability to establish and maintain effective relationships with colleagues, other staff, outside collaborators, including NGOs, academia, private sector and government departments;

•         Mature, responsible, and diplomatic in their interactions with others;

•         Good writing skills, including reports, best practices, cases studies, etc;

•         Ability to work independently with limited supervision, as well as part of a team;

•         Very strong written and oral communication skills in both English and Arabic, including report development, writing and editing;

•         Positive, respectful attitude and collaborative approach to problem solving;

•         Demonstrated attention to detail; ability to follow procedures, meet deadlines and work independently as well as cooperatively with team members;

Desirable Qualifications

•         Demonstrates experience in implementing awareness sessions to community members, youth or caregivers in centers and communities;

•         Experience in community outreach, networking and coordination, organizing community-based PSS/CP activities, and implementing advocacy platforms through youth councils/parliaments;

•         Experience in developing M&E tools to assess and measure the performance of community-based PSS/CP activities;

•         Fluent in English & Arabic

•         Experience delivering PSS/CP capacity building trainings;

•         Strong management skills, with good understanding of relevant cross-cultural issues and ability to work with refugee and host community populations;

•         Demonstrated skills in data collection and database management, organized, and able to handle many responsibilities simultaneously;

For guidance on how to prepare for competency-based interviews:


Recruitment in UNRWA Lebanon – How it works:

Who we are

For over 70 years, the United Nations Relief and Works Agency for Palestine (UNRWA) has been working on the ground in five fields of operations in Jordan, Lebanon, Syria, West Bank and the Gaza Strip providing direct assistance and protection for some 5 million Palestine refugees in the Middle East. UNRWA is mandated by the UN General Assembly to provide this assistance and its mission is to help Palestine refugees achieve their full potential in human development until there is a just and lasting solution for their plight. UNRWA restores safety, dignity and hope to millions who have been uprooted by conflict with services encompassing education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance.

For more details on UNRWA, please visit:

How to apply

To start the application process, applicants are required to register at by creating a personal profile, cover letter and completing UNRWA Personal History Form. Only applications received through will be considered. Due to the large number of applications received for UNRWA vacancies, only applicants short-listed for interview will be contacted. Please ensure that the e-mail address that you will indicate in your Personal History Profile is accurate, candidates shortlisted for test or/and interview will only be contacted by e-mail. No follow up phone calls will be made.

The United Nations does not charge fees at any stage of the recruitment process. The United Nations does not concern itself with information related to bank accounts.

General information

This vacancy notice is open to internal and external candidates. As an Area post, preference will be given to local candidates already based in the duty station of the post.

UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for and commitment to human rights, diversity, and non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking work environment.

The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description

Date of issue: 28 October 2019

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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