MEAL - Team Leader

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.  

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.  

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.  

In 2003, following the start of foreign military operations in Iraq, DRC became one of the first organisations to provide humanitarian assistance in the country, and now operates in 11 governorates, including Anbar, Baghdad, Babel, Diyala, Duhok, Erbil,Sulaimanyah, Karbala, Kirkuk, Najaf, Ninewa and Salah-al-Din. rbala, Kirkuk, Najaf, Ninewa and Salah-al-Din.  

​

​

About the job 

The Monitoring, Evaluation, Accountability and Learning Team Leader will support DRC field offices in collection, analysis and use of monitoring and evaluation data for programme improvement, learning and demonstrating impact. The post holder will lead the implementation of standard monitoring and evaluation activities for the field office. S/he will also manage the field programme information system which includes data collection, entry into databases and ODK systems, analysis and reporting. The MEAL Team Leader will also be responsible for all aspects of team and staff management.

Your main duties and responsibilities will be:  

Monitoring, Evaluation and Reporting

• Develop monthly and weekly M&E work plans for programs responsible and make sure they are followed-up and delivered on a timely manner.
• Develop individual M&E project work plans jointly with project focal points and present it in project opening ‘kick-off meetings’.
• Lead the implementation of standard monitoring and evaluation activities for the field office as guided by the M&E guidelines/ calendar.
• Lead the collection and analysis of performance data against defined indicators from various programme activities and compile regular performance updates for sharing with teams.
• Manage project indicator trackers and ensure that they are updated on a monthly and quarterly basis as required.
• Lead collection, analysis and reporting of qualitative data through Focus Group Discussions, exit interviews & case studies.
• Supervise, guide, and train M&E Assistants and short term enumerators/ data clerks involved in planned data collection processes to ensure accurate data is collected and compiled.
• Prepare and submit weekly, monthly, and quarterly data inputs for reports to management as required from the MEAL specialist.
• Ensure that all programme activities have adequate data collection tools at all times that are capable of measuring the relevant indicators.
• Participate in baseline and endline survey exercices.
• Build capacity of DRC staff in the use of the M&E tools

Accountability

• Supervise all accountability activities, including the development and use of information sharing materials and the establishment of complaint response mechanisms and ensuring that complaints are logged and addressed in a professional and timely manner and that serious complaints relating to abuse, exploitation and corruption and referred appropriately. Produce monthly analysed reports on all complaints registered.
• Raise Complaint-feedback mechanism awareness to ensure the accessibility for the complaint channels by all relevant parties.
• Raise awareness on the Core Humanitarian Standards (CHS) and conduct trainings when needed.

Learning

• Promote learning in the project, particularly on issues of program quality. Regularly analyze data and produce reports on best practices and case studies.

Ensure that necessary reporting components are lined up in advance of report deadlines.

Data and Information Management

• Manage the field programme databases ensuring the correct and consistent entry, storage and analysis of beneficiary and activity data.
• Provide programme teams with timely data to enable programme planning and reporting.
• Maintain a detailed database of beneficiaries from DRC programme activities as means of verification for activities delivered (both hard copies and soft copies).
• Act as the focal point for DRC’s Open Data Kit (ODK) system for the field office working closely with teams to ensure that:
  • Relevant tools are uploaded into the ODK system working closely with the Data Programming officer.
  • Teams are supported to correctly and consistently use ODK in data collection, analysis & reporting.
  • Data from the ODK system is regularly analysed and reported to relevant teams for informing programmes.

Team Management

• Line manage the Accountability Officer, MEAL Assistant and casual labourers, including, but not limited to, regular catch ups, provision of support with technical requests, annual leave planning.
• Conduct performance management reviews with direct line reports, and ensure performance development plans are put in to place and followed up regularly.
• Foster a positive team atmosphere.

Other

• Support DRC’s work in the field office by undertaking other tasks as appropriate and required
• Conduct duties in accordance with DRC Iraq programme Standard Operating Procedures (SOPs);
• Conduct duties in accordance with DRC Code of Conduct.

Reporting Line: MEAL Manager 

About you  

1. Essential qualifications:

• Relevant university degree or similar education.

1. Essential experience:

• Minimum of 4 years programming experience in humanitarian and development context with a specific focus on M&E.
• Competence using information technology including experience with word-processing, spreadsheets and database software.
• Highly developed analytical and reporting skills. 
• Excellent communication skills (reading, writing, speaking).

• Ability to write reports and communication pieces.

• Excellent organizational skills, ability to determine priorities and attention to detail a must.
• Demonstrated interpersonal skills, sound judgment, planning and team building and facilitating skills. Ability to work in a multicultural context as a flexible and respectful team player.
• Willingness and capacity to work in the field and travel frequently to project sites when needed.
• Preferred attributes
• Preferred qualifications:
• Advanced university degree would be an advantage.
•                                                                                                                                 
• Preferred experience:
• Experience of working with UN or Non-Governmental Organisations.
• Proven experience in developing and implementing M&E systems and tools for an INGOs.
• Experience in training and capacity-building of staff.
• Experience with behavioural surveys, research methodologies, qualitative and quantitative research methods, data analysis and sampling techniques.
• Understanding of gender, protection and human rights.
• Knowledge of the Syrian refugee and Iraq IDP crisis.

Education: 

Relevant university degree or similar education.

In this position, you are expected to demonstrate DRC’ five core competencies:  

Striving for excellence: You focus on reaching results while ensuring an efficient process.  

Collaborating: You involve relevant parties and encourage feedback.  

Taking the lead: You take ownership and initiative while aiming for innovation.  

Communicating: You listen and speak effectively and honestly.  

Demonstrating integrity: You act in line with DRC’s vision and values.  

​

​

We offer  

Level: Band G

Designation of Duty Station: Mosul  

Start date: As soon as Possiabl . 

Contract Duration : 6 months. 

​

​

Application process  

Interested? Then apply for this position by clicking on the apply button.  

​

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.  

​

Closing date for applications: 17-Nov-2019  

​

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport 

​

For further information about the Danish Refugee Council, please consult our website drc.ngo 

​