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Capacity Strengthening Senior Manager

Amman (Jordan)

  • Organization: IRC - International Rescue Committee
  • Location: Amman (Jordan)
  • Grade: Senior - Internationally recruited position - Senior level
  • Occupational Groups:
    • Education, Learning and Training
    • Managerial positions
    • External Relations, Partnerships and Resource mobilization
  • Closing Date:

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Requisition ID: req7074

Job Title: Capacity Strengthening Senior Manager

Sector: Awards Management

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: Yes

Location: Amman, Jordan

Job Description

Partnerships Capacity Strengthening Senior Manager is a key position supporting the Syria Program to improve the overall ability for partners’ to achieve their mission and vision. The role sits in the Partnerships Department, supporting remote programming inside Syria. The main goal of this position is to strengthen the organizational capacity of sub-award partners, supporting the refinement and implementation of IRC’s partnership approach to capacity strengthening. The position is based in Amman and will require regular travel throughout the region, particularly to Turkey.

The role will work with IRC’s staff and partners to ensure roll out of learning events, coaching/mentorship, and other types of capacity support in the areas of organizational development, donor requirements, program quality and other technical areas. The Senior Manager will, in close collaboration with partner organizations’ staff and leaders, identify partner development needs. Partnerships Capacity Strengthening Senior Manager is responsible for providing technical expertise in organizational development (OD) and capacity strengthening with NGOs based on identified needs. Under the supervision of the Partnerships Coordinator, the successful individual will effectively lead and guide the design and implementation of OD activities and capacity strengthening initiatives for IRC in the Middle East region, with the ultimate goal of:

  1. ensuring that partners deliver efficient and high-quality services to beneficiaries, and

  2. supporting partners’ own organizational and programmatic goals and aspirations.

    This is not a master-trainer role and interested individuals must demonstrate comprehensive organizational development expertise.

    In the event that a non-Jordanian person is hired, they will be responsible to identify and develop a national successor for a full transition of this role after one year.

    Major Responsibilities:

    Partner Strengthening Activities

  • Deliver all capacity strengthening-related activities for partner organizations in diverse areas of organizational development (leadership and management, financial management, human resources management, partner relations, outreach to beneficiaries and communications with multiple audiences, program monitoring and evaluation, technology utilization, knowledge management and others).
  • Work closely with selected local partners to ensure adequate technical capacity is strengthened in various programmatic areas, particularly health and protection, in collaboration with IRC technical teams.
  • Develop materials and processes for specific areas/topics identified as needed for capacity strengthening of partners, including providing mentoring and coaching to partners, facilitating peer learning, and utilizing other learning methodologies as appropriate.
  • Ensure integration of organizational capacity development with other technical support activities for partners.
  • Maintain up-to-date and accurate presentations for Syria Partnership Department for internal and external meetings and presentations, as required, with support from the Partnerships Coordinator.
  • Strengthen the capacity of sub-award partners on the overall grant lifecycle, including proposal development, reporting and grant management, and support similar initiatives within the Partnership Department.
  • Implement Organizational Capacity Assessments (OCAs), supporting partners’ capacity strengthening action plans with the organization’s leadership. Follow-up on partners’ organizational priorities, identify learning opportunities for accomplishing each organizations’ goals, monitoring achievements, and conducting follow-up assessments to track each partners’ growth in order to generate evidence and identify successful activities that can be scaled-up.
  • Deliver and/or oversee delivery of curriculum based trainings on a regular or ad hoc basis, depending on partner needs.
  • Provide customized mentoring follow-ups at organizational and individual levels
  • Support the development of OD technical documents, abstracts, presentations and reports documenting achievements, lessons learnt and other findings related to the project to support IRC staff capacity strengthening in partnership management in the region.
  • Coordinate with other IRC strategic program guidance and technical support for the partners’ programs, through provision of support to field staff and partner organizations as required.
  • Develop and/or refine existing IRC capacity strengthening curriculum to fit local context and capacity.
  • Refine organizational development tools and recommend the best approaches for the staff and partner capacity development, building on existing IRC knowledge and experience.
  • Contribute to the development of capacity strengthening standards and standard methodologies.
  • Ensure that established good partnership and partner strengthening practices are shared with IRC staff across the region as well as in IRC global as requested.
  • Develop and coordinate the implementation of Annual Partnership Workshops, tailored to the needs of current partners, encouraging partners to present topics and cross-partner learning. This includes arranging logistics, travel and budget management for the workshops.
  • Provide input in refining IRC’s existing organizational development tools and organizational assessment monitoring and evaluation.
  • Contribute to proposal development to mobilize additional resources to support the growth of IRC’s capacity strengthening activities in the region.
  • Lead in program monitoring, evaluating, learning and periodic reporting related to capacity building.
  • Contribute to annual work plans, performance monitoring systems and tools, and writing of program reports.
  • Contribute to regular donor reporting on capacity strengthening as they relate to program outcomes and activities.
  • Identifying international and/or national consultants or service providers, drafting their scope of work, follow up on their recruitment, monitor work progress and process payments.
  • Facilitate and process partner and staff logistics, travel and reimbursements.
  • Collect all capacity strengthening interventions from different sectors and organize them in IRC filing system.

Project Support

  • Maintain close communication and positive working relations at all times with relevant implementing partners and internal IRC departments.
  • Develop in a participatory manner, project support plans following global PEERS guidance after the pre-award assessments are conducted.
  • Track and monitor plans to ensure they are implemented and followed up technically, financially, and administratively.
  • Coordinate between IRC colleagues and partner’s colleagues to facilitate project support interventions and support.

Staff Management and Development

  • Coach, train, and mentor staff with the aim of strengthening their technical capacity, exchanging knowledge within the team and providing professional development guidance.
  • Collaborate closely with IRC Partnerships Coordinator on identifying, training and mentoring a national successor to take over this role within the defined timeline of 12 months (including budgeting for and recruiting the successor).
  • Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
  • Ensure partnership staff understand and adhere to IRC Way and Partnership best-practice principles, including strict adherence to confidentiality.

Qualifications

The requirements should establish a baseline (minimum) for educational background, previous work experience, professional knowledge or certification, specific skills and strengths and any other skill necessary to perform the essential functions of the job. 

  • Minimum of 5-7 years’ work experience with an NGO in an international context.

  • Fluency in Arabic and English is required. Applicants will be required to take written and oral English and Arabic language tests to confirm their fluency and the quality of their language skills.

  • Confirmed experience working in NGOs/INGO capacity building programs in the Middle East region, ideally in relief and/or post conflict settings.

  • Understanding of the status and challenges facing CSOs in the Middle East, particularly those operating in Syria and Turkey

  • Proven ability to provide flexible and high-quality capacity strengthening support.

  • Strong knowledge of, and experience with and background in organizational development (not simply training) of NGOs in challenging environments, and ability to adapt content, materials development, methodology of organizational development activities.

  • Experience developing curricula, training materials and assessment tools for organizational development.

  • Strong training, facilitation and coaching skills in international, multicultural settings.

  • Proven ability to work well in and promote teamwork, thrive in a multi-cultural environment, be flexible and handle pressure with professional grace.

  • Proven understanding of adult learning theory and organizational development, change management, and/or how organizations function in community or multinational settings

  • Experience with e-learning tools and the using technology remotely to achieve adult learning.

  • Ability to identify and mobilize resources to support IRC’s capacity strengthening work in the region.

  • Experience managing staff and a commitment to team building, mentorship, and staff development.

    The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

    Working Environment:  The position is based in Amman with standard office work environment. For non-national candidates, individual housing allowance is provided in Amman, including internet connection, water and electricity. Living standards are good and the security situation is calm and stable but this could change. Medical, life, and repatriation insurance and retirement package provided. Travel to/from post and home leave.

Returning National CandidatesWe strongly encourage national or returning national candidates to apply for this position and may give preference to Jordanian candidates. If you are a national of Jordan and are currently located outside of your home country and possess over four years of international work experience, the Syria Response Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply. IRC strives to attract, motivate and retain qualified national staff in our programs.   

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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