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Operations and Quality Assurance Officer, Multiple positions

Multiple locations (Multiple locations)

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Multiple locations (Multiple locations)
  • Grade: IICA-2, International Individual Contractors Agreement - Mid level
  • Occupational Groups:
    • Operations and Administrations
    • Supply Chain
    • Education, Learning and Training
    • Ombudsman and Ethics
    • Internal audit, Investigation and Inspection
    • Information Technology and Computer Science
    • Monitoring and Evaluation
  • Closing Date: 2019-11-18

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Background Information - Job-specific

Mali is facing a problem of weapons and explosive hazard contamination, as a result of protracted and recent armed conflicts. The presence of explosive remnants of war (ERW), improvised explosive devices (IED) and insecure stockpiles of weapons and ammunition (obsolete, abandoned or neglected), poses a serious threat to civilians as well as to United Nations and humanitarian personnel operating in the country. UNMAS deployed to Mali in January 2013 to conduct an emergency assessment of the situation with regard to explosive threats. In July 2013, the United Nations Multidimensional Integrated Stabilization Mission in Mali (MINUSMA) was established under Security Council resolution 2100 and is currently operating under Security Council resolution 2480 (2019). In accordance with these mandates, the United Nations Mine Action Service (UNMAS) has engaged UNOPS PSC to implement a mine action programme in Mali to:

  • Improve the protection of civilians and facilitate humanitarian assistance;
  • Enhance national capacity to mitigate explosive threats and enable compliance with international treaty obligations;
  • Reduce the explosive threat to MINUSMA and United Nations personnel.

Functional Responsibilities

On behalf of Support to MINUSMA Project and under the overall management of the UNMAS Chief of Operations, the Operations and Quality Assurance Officer, will be responsible for all aspects of Explosive Threat Mitigation and Mine Action related activities carried out by UNMAS Implementing Partners.  S/he will also be responsible for providing technical expertise to MINUSMA, UNMAS Management and Implementing Partners when required.

Summary of Key Functions:

  • Oversee all aspects of mine action related activities carried out by staff under your supervision and control
  • Implement and monitor technical, international and national safety standards
  • Ensure close and effective interaction and coordination of the integral aspects of mine action, such as Mine Victim Support and Explosive Threat Risk Education
  • When requested, act as the Investigating Officer for Detailed Independent Investigations or Boards of Inquiry for Mine/ERW Accidents or incidents
  • Debrief mine action (MA) organizations and other implementing partners on quality assurance (QA) achievements and QA assessments and ensure that all QA assessment data is captured through the appropriate QA documentation and QA tracker
  • Provide guidance on any specific corrective actions to be taken by organizations, following an inspection, which finds a critical non-conformity
  • Ensure proper maintenance of documentation for all inspected land
  • Ensure proper storage of explosives in accordance with national and international guidelines and ensure control and security of explosives that are used by implementing mine action organisations within the area of responsibility
  • Develop and conduct training, and manage the quality of training on Landmine clearance, ERW clearance and IED Threat Mitigation as required
  • Implement QA management systems and ensure that the systems are being applied in a fair and equitable manner, and that accreditation, licensing and monitoring does not interrupt or delay MA projects
  • Conduct routine on-site QA of MA organization operations and as part of the accreditation process
  • Stay abreast of the International Mine Action Standards (IMAS), International Ammunition Technical Guidelines (IATG’s) and United Nations Improvised Explosive Device Disposal Standards (UN IEDD Standards); ensure that MA Organization Standard Operating Procedures (SOP) are in line with international standards.
  • As directed by the Regional Area Coordinator, coordinate, facilitate and prioritize all operational tasking for projects within the area of responsibility
  • Oversee and coordinate the implementation, execution and completion of all Explosive Threat Mitigation related operations for projects within the area of responsibility.
  • Conduct quality control on all Explosive Threat Mitigation training and mentorship carried out by contracted trainers and mentors to the benefit of project personnel, civilian and military
  • Support the collection of data and the management of information
  • Provide advice and input into the development of strategic and procedural documents related to EOD/IEDD matters in support to project
  • Support programmatic, project and operation planning and activities through the provision of IED analysis.

Other Responsibilities

  • As directed by the Regional Area Coordinator, coordinate efforts in the area of capacity building relations in mine action and against the risks posed by explosive threats (ERW, and IED) in accordance with the approved project work plan
  • Oversee the operational management of the client office in absence of the Regional Area Coordinator
  • Depending on the role which this position will be assigned to within the project administration setup in a specific country/programme (i.e. office structure, DOAs, OneUNOPS functions, segregation of duties, etc.), the incumbent will have responsibilities determined by UNOPS rules and regulations embodied in its regulatory framework – Organizational Directives, Administrative Instructions and other documents as periodically issued and updated by UNOPS. Reporting lines with regards to compliance with UNOPS rules and regulations are ultimately to Director of UNOPS Mine Action Centre through the respective Portfolio Manager. In addition, division of responsibilities when it comes to administrative processes in support of the programme objectives will be as determined for each country office and confirmed in writing by UNOPS Director of Mine Action Centre
  • Perform other tasks as directed by the Programme Manager and Chief of Operations.


Education/Experience/Language requirements

a.     Education:

  • Master’s Degree or equivalent in Explosive Ordnance Engineering, Explosive Chemistry, International Security or related field plus 5 years of relevant experience required; or
  • Bachelor’s Degree or equivalent with 7 years of relevant experience; or
  • Military experience with a minimum of 11 years’ experience in the field of Explosive Ordnance Disposal (EOD) and/or High Risk Search (Military and/or civilian)
Certification:
  • Explosive Ordnance Disposal (EOD) Level 3 Qualified  is required

b.     Work Experience

  • Relevant experience is defined as experience in operations management. 
  • Experience in humanitarian mine action is required;
  • Minimum of 2 years experience in IED/EOD training required; 
  • Knowledge of the International Mine Action Standards (IMAS) is required;

c.     Language

  • Fluent in English (read, write and speak) is required
  • Knowledge of French is an asset.

Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above)
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

Contract type: International Individual Contractual Agreement Contract level: IICA 2 (ICS10)
Contract duration: Open-ended, subject to organizational requirements, availability of funds, and satisfactory performance


For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx 

Additional Considerations

  • Qualified female candidates are strongly encouraged to apply
  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.  Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.


We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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