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Information Management (IM) Officer(National Position)

Erbil

  • Organization: NRC - Norwegian Refugee Council
  • Location: Erbil
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Statistics
    • Communication and Public Information
    • Information Technology and Computer Science
  • Closing Date: Closed

                                               

Rights Respected, People Protected

NRC in Iraq
Iraq, with a long history of displacement, has seen an unprecedented rise in recent years. Of the more than 5.8 million Iraqis who fled their homes since 2014, two million remain displaced. Over four million Iraqis have returned to their area of origin. Many Iraqis have returned to areas that lack basic infrastructure, utility services and livelihood opportunities, or where explosive devices have not been cleared. Other challenges include: lack of security, community rejection, housing, property and civil documentation issues and lack of educational opportunities.
The UN estimates that more than 8 million Iraqis will need assistance in 2019, and 3.2 million children attend schools irregularly or not at all. Humanitarian agencies are asking for 569 million USD to deliver basic assistance to Iraqis  (HRP 2018). With military operations against IS group having ended, the Iraqi government faces new challenges to ensure an inclusive reconstruction and reconciliation that will sustain peace.
Since 2010,NRC Iraq has been assisting internally displaced Iraqis, Syrian refugees, and host communities in Ninewa, Dohuk, Erbil, Kirkuk, Basra and Anbar. We focus on assisting the newly displaced, those in lengthy displacement in camps and those in hard-to-reach places. In 2018, NRC scaled-up programmes across Iraq to respond to the large-scale displacements and returns, especially in Anbar governorate, around Kirkuk and in Ninewa using our water and sanitation, education, camp management, legal assistance, livelihoods, camp management, and cash activities.

 Information Management Officer

The Information Management Officer (IMO) will directly contribute to the development, rollout and maintenance of NRC’s crucial information management systems, including NRC’s Global Output and Outcome Monitoring System (GORS). This includes the updating and further improvement of systems across all sectors.

Duties and responsibilities

Information Management Systems and Storage

  1. Lead on development and rollout of SOPs, systems and procedures for IM systems.
  2. Develop internal Indicator Reporting System (IRS) for Iraq, including visualizations linking with Power BI or other suitable app.
  3. Lead on, and ensure data quality control on the NRC Global Outcome and Output Reporting System ( GORS)
  4. Create regular dashboards on project progress and achievements using Power BI
  5. Support the process of developing internal databases for managing project and beneficiary data
  6. Support mobile data collection designs, and utilization.      

Reporting and data collection

  1. Compile and consolidate all sector projects and indicators into our Global Output and Outcome Reporting System ( GORS)
  2. Maintain GORS on an ongoing basis compile and analyse project data, and optimize dashboards.
  3. Coordinate data entry on GORS.
  4. Follow up with sector specialists to ensure project targets are updated within IM systems.
  5. Administer, monitor, and follow-up on data entered into reporting systems (GORS)..

Capacity building and programme support

  1. Assist the project and field M&E staff with tools loaded onto IT platforms and support their use.
  2. Assist in the preparation of reports with the extraction of data from IM platforms and lessons learned.
  3. Contribute to training project staff to use questionnaires and/or enter data into the IM system.
  4. Responsible for user administration across IM systems, including general end-user support.
  5. Support the development of troubleshooting guides and guidelines forNRC Iraq staff for common IM related issues/complaints. 
Qualifications
University degree in relevant university field (Information Systems
Management, business administration, computer science or similar) is required. 
At least two years of relevant experience working in designing information management systems or database management.
At least 2-3 years’ experience working in an International NGO setting
Personal qualities
Good communication and interpersonal skills
Strong organisational and team working skills
Good cultural awareness and sensitivity
Highly approachable, trustworthy and confidential
Ability to work under pressure, independently and with limited supervision
Additional Information 

Contract period: 12 months
Salary/benefits: According to NRC’s salary scale and terms and conditions
Duty station: Erbil
Female candidates are strongly encouraged to apply.
Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline. 

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability

For full position details please see the attached Job Description.



This vacancy is now closed.
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