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Atlas HCM Technical Analyst

Copenhagen (Denmark)

  • Organization: UNDP - United Nations Development Programme
  • Location: Copenhagen (Denmark)
  • Grade: P-2, International Professional - Internationally recruited position - Junior level
  • Occupational Groups:
    • Operations and Administrations
  • Closing Date: 2019-12-14

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Background

UNDP uses an integrated PeopleSoft system (Atlas) in support of its administrative and management functions, including HR Administration and Payroll.  The Global Payroll Services unit (GPS), located in Copenhagen, Denmark, is primarily responsible for the oversight and payroll processing of locally recruited Staff, UNV Volunteers and Service Contract holders worldwide, and for the payroll processing for International Staff, for UNDP and partner agencies. The GPS consists of three units: Regional Payroll, International Payroll Management and Technical Team.
 
The Atlas Technical Analyst is part of the Atlas HCM Tech Team and will work under the supervision of the Manager of the Atlas HCM Tech Team and very closely with the Regional Payroll Associates and the International Payroll Associates in the key functions described below, to ensure an effective global payroll service. 
 
The incumbent should possess a strong background and experience in PeopleSoft Enterprise Human Resources and Global Payroll application support and development.  The incumbent must be an effective communicator and be able to share knowledge within the team and to the organization.  Experience with PeopleSoft Enterprise Human Resources and Global Payroll version 9.1 or above is required. 
 
 

Duties and Responsibilities

Summary of Results: 
  • Application Development Processes (80%) 
  • Application Support and Issue Resolution Processes (20%) 
Application Development Processes within the Atlas HCM module to ensure that enhancements to the application will be undertaken in a carefully planned manner and include the following sub-processes: 
  • Defines and executes changes to the PeopleSoft HCM application, including design, development, testing and sign-off;
  • Standard change implementation in line with corporate change management procedures;  
  • Ad hoc change implementation in line with corporate change management procedures;  
  • Unit, system and integration testing; 
  • Co-ordination with the users for User Acceptance Testing;
  • Maintains functional documentation; 
  • Maintains technical documentation.
Application Support and Issue Resolution Processes with responsibility for the following areas:
  • Cut-over support and immediate post-production support of the enhancements and implementations into production;
  • Provides technical and functional support for users, including fixing immediate problems as well as looking for longer-term system improvements; 
  • Incident management – create, update, close production issues; 
  • Tracks recurring issues with a view to providing longer term solutions.
Impact of Results:
The key results have an impact on the overall efficiency of GPS and GSSU. Through accountability and responsiveness, these results will improve the service levels of the unit achieving better customer satisfaction.
 
 

Competencies

Core Competencies:
 
Innovation
Adept with complex concepts and challenges convention purposefully.
  • Ability to make new and useful ideas work
Leadership
Generates commitment, excitement and excellence in others.
  • Ability to persuade others to follow
People Management
Models independent thinking and action. 
  • Ability to improve performance and satisfaction
Communication
Synthesizes information to communicate independent analysis.
  • Ability to listen, adapt, persuade and transform
Delivery
Meets goals and quality criteria for delivery of products or services.
  • Ability to get things done while exercising good judgement
 
Technical/Functional Competencies:
Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise
 
Knowledge Management and Learning
  • Builds, applies and shares knowledge and experience and provides helpful advice to others in the office;
  • Ability to develop systems for structuring, codifying and providing access to information and knowledge.
Development and Operational Effectiveness
  • Excellent functional and technical knowledge of PeopleSoft/Oracle’s HCM solution including Global Payroll and PeopleTools (Application Designer, Application Engine, PeopleCode, SQR, BI Publisher) and SQLs;
  • Strong analytical skills;
  • Good knowledge of formal systems development methods;
  • Knowledge and experience in using change control mechanisms and IT governance structure;
  • Ability to provide application support services for a global ERP implementation;
  • Ability to provide input to business process re-engineering, elaboration and implementation of new systems.
Leadership and Self-Management 
  • Focus on results for the clients and respond positively to feedback;
  • Consistently approach work with energy and a positive, constructive attitude;
  • Demonstrate openness to change and ability to manage complexity.

 

Required Skills and Experience

Education:
  • Master’s Degree in Information Technology or related areas with two (2) years of specialized relevant experience or Bachelor's Degree in the related areas with specialized relevant experience of at least four (4) years.
Experience:
  • An experienced IT and PeopleSoft professional with 2-4 years overall IT experience developing and supporting PeopleSoft HCM applications and customizations, particularly with PeopleCode, SQL, SQR and Global Payroll configuration;   
  • Two or more years of PeopleSoft technical experience working in a large organization, preferably a mix of governmental organization and commercial sector, giving a blend of understanding of a complex organization, with a customer-focused, service-oriented approach to payroll;   
  • Exposure to payrolls of more than one country/continent and working in a global context would be highly valued;  
  • Knowledge of UN/UNDP benefits and entitlements, as well as accounting and treasury procedures and processes, would be a plus.
Language Requirements:
  • Excellent oral and written communication skills in English;
  • Knowledge of a second UN language would be an asset.
 

Disclaimer

Important information for US Permanent Residents ('Green Card' holders)

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment. 

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Workforce diversity

UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.

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Before applying, please make sure that you have read the requirements for the position and that you qualify.
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