Human Resources Officer (Social Security)

The Human Resources Officer reports to the Director, OHR.

Implementation of HR policies, rules and regulations as well as standards related to social security, pension, medical and life Insurance schemes.

Comprehensive HR expertise for the planning and delivery of multi-disciplinary HR programmes, products and services and the development of related policies and specialized tools and systems.

• Leads projects and/or work teams, leads and/or participates on Division teams, provides secretariat services and/or professional HR expertise on Organization-wide HR committees and working groups and represents FAO at inter-agency meetings;
• Plans and delivers HR programmes, products and services including related policies, systems and tools to facilitate the effective recruitment, management, development and retirement of the FAO workforce;
• Analyzes HR requirements, information, data, statistics, relativities, trends, problems, and/or issues to support service delivery, new HR initiatives, and the preparation of plans, strategies, reports, policies and/or other products;
• Provides specialist HR advice and expertise to designated 'business partners' on specific or complex cases, staff requirements, policy interpretation issues, labour relations issues and/or best practices, etc.;
• Manages special projects and provides guidance to consultants for the development and implementation of new HR products, tools, and systems;
• Develops information, training materials and products to increase understanding of HR programmes, services and policies, promote capacity development and facilitate the introduction of 'Change' across the Organization;
• Provides information and assistance to management and staff to resolve problems and/or reach agreement on complex issues;
• Develops relevant performance criteria and indicators to evaluate HR programmes, products and services.

• Coordinates FAO’s social security services, acting as Secretary of the FAO/WFP Staff Pension Committee and the Advisory Committee on Compensation Claims (ACCC);
• Oversees the coordination, submission and reporting of the Staff Pension Committee (SPC), Advisory Committee on Medical Coverage (JAC/MC) and the Advisory Committee on Compensation Claims (ACCC);
• Oversees the preparation of reports, statistical indicators, cost analysis, trends and ad-hoc reports provided to Senior Management, Staff Pension Committee (SPC), UN Joint Staff Pension Fund (UNSJPF) and other Third Parties relating to social security benefits;
• Participates in identifying needs, formulating and developing strategies, policies, plans and tools relating to social security benefits in line with the UN Common System;
• Liaises with the Office of Legal Counsel regarding jurisprudence on service-incurred incidents; including corresponding with Third Party insurance companies and Legal Counsel of claimants in third party cases;
• Provides advice on and coordinates the processes of tendering, analyzing bids and negotiation of social security benefits, as needed;
• Manages and oversees the implementation of the medical insurance contract with third party firms/entities, prepares related reports and documentation, addresses and coordinates complex related queries and issues;
• Ensures an effective collaboration with the Rome Based Agencies in HR matters, particularly in the area of social security;
• Collaborates with the Shared Services Center (SSC) in Budapest to ensure appropriate coordination of payroll and processing activities related to social security;
• Performs other duties as requested.
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CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

• Advanced university degree in human resources, business management and administration, law, finance and accounting, organizational development, industrial psychology or a related field
• Seven years of relevant experience in human resources management and administration, including experience in social security, pension, medical and life insurance schemes
• Working knowledge of English and limited knowledge of another FAO official languages (Arabic, Chinese, French Russian or Spanish)

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

• Work experience in more than one location or area of work, particularly in field positions is desirable
• Extent and relevance of experience in human resources management and administration, including experience in social security, pension, medical and life insurance schemes
• Good knowledge and experience in human resources management in the United Nations common system is considered a strong asset and/or other international organisations, private sector or national government systems
• Extent and relevance of experience with computerized HR systems and their application