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Delivery of Training on Intermediate English and Computer - Tripoli

Lebanon (Lebanon)

  • Organization: IRC - International Rescue Committee
  • Location: Lebanon (Lebanon)
  • Grade: Level not specified
  • Occupational Groups:
    • Education, Learning and Training
  • Closing Date:

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Requisition ID: req7238

Job Title: Delivery of Training on Intermediate English and Computer - Tripoli

Sector: Economic Recovery & Livelihood

Employment Category: Consultant

Employment Type: Part-Time

Open to Expatriates: No

Location: Tripoli, Lebanon

Job Description

1.Background and Justification

The majority of Syrian refugee youths in Lebanon face barriers to accessing employment and are offered few skills-building opportunities as an alternative. These youths need a safe learning space that will equip them with tools to tackle these challenges and eventually earn income, thereby helping them to rebuild their self-confidence.

According to the Mercy Corps’ Labour Market Assessment conducted in 2018, English language is an essential skill required for positions related to management and communication with customers.

Based on the business surveys, 475 business owners search for employees with adequate communication skills.

Furthermore, English for communication is one of the most desirable skills in Agriculture and Agro-food sectors, whereas in the Construction and Environment sectors, social skills and pro-active service attitude are required in the Market.

A UNDP assessment of Labour Needs in 2016 identified several gaps impeding the professional growth of workers and companies in Lebanon.

Based on this study, a lack of English skills was identified in several sectors, for instance 43% of professionals in the ICT sector and 70% of Professionals in the Agro-Food industry reported a lack of English skills. Furthermore, 76% of companies reported concerns about weak workplace competencies.

The training described below focuses on learning Computer and Intermediate English at the Workplace.

Computer knowledge is an important factor in the 21st century workplaces, it is vital for job applicants to obtain it in order to make themselves more valuable to potential employers.

On the other hand, English is the most commonly used language among foreign language speakers. Throughout the world, when people with different languages come together they commonly use English to communicate. Knowing English will render the person bilingual and increases his/her employability chances, particularly in Lebanon.

The need for a Computer and English Training was equally requested by several jobseekers of the IRC’s livelihoods centre, and especially by employers who see it as a requirement in the market and not as an option.

By the end of this training, participants will acquire the essential soft skills needed in the workplace. Based on the above, this training is proposed for youth Lebanese residents and Syrian refugees living in the Tripoli/T5 region.

2.Learning Objectives and Delivery Methodology

Thistraining targets mainly trainees who are in need of Computer and English language skills in their workplace.

By the end of the 84 training hours, trainees should be able to

·Create Word Documents

·Identify the basic features of Microsoft Word

·Create spreadsheets and use basic formulas in Microsoft Excel

·Use a web browser to navigate the Internet

·Compose and send an email message

·Effective usage of number, time, quantity, and cost

·Engage in simple discussions on life topics and activities

·Understand the main ideas when reading short and simple texts

·Written usage to express situations, give instructions and explanations, communicate opinions, and narrate and comprehend stories

The 20 participants will be organized in one training group divided between Lebanese and Syrian males and females.

3.Indicative Contents of the Training

The training will be split between Computer and English sessions. Therefore, it will be delivered by two trainers, one English language trainer and one Computer trainer.

The below points serve as an indicative support to the development of the curriculum by the training providers. The training providers are not expected to exactly match the below contents, but rather work on developing a curriculum and a training methodology that will enable trainees to achieve the Learning Outcomes in part 2 of this ToR.

Content 1: Intermediate English

Part I of the training will cover English language sessions. Lessons will extend over a period of 49 hours with the aim of:

Grammatical skills including use of the interrogative and discourse forms covering:

·Verb forms and other grammatical structures

·Introductions and greetings

·Asking for information

·Offering

·Requesting

·Inviting

Descriptive skills including:

·Comparative language

·Vocabulary building for people and places

·Communicative structures for expression of opinions

·Asking for descriptions

English numeration including:

·Time, quantity, cost and numbering vocabulary

·Buying and selling structures

·Requesting and giving the time

·Various numerical expressions including cardinal numbers, fractions, decimals, etc.

Written skills development including:

·Development of basic writing skills applying studied grammatical structures

·Standard writing formats including formal and informal letters

·Expression of opinions in writing

·Instruction flow writing skills

·Narrative written structures to express past events

Content 2: Computer Basics

Part II of the training will cover Computer skills needed by jobseekers in the Lebanese market. Training will be delivered mainly in both English and Arabic. Lessons will extend over a period of 42 hours covering:

Introduction to the Computer and to Windows

·Components of a computer

·Activity: power on/off

·keyboard functions such as backspace, enter/return, space bar, delete, tab, shift and caps lock

·Typing skills

Windows File Management

·Managing Windows Explorer

·Creating, moving, renaming and deleting folders and files

·Understanding files extensions

·Viewing storage devices and network connections

·Managing USB flash drives

Word Processing and Printing

·Creating documents in Microsoft Word

·Typing text, numbers and dates into a document

·Inserting pictures, tables, Smart Art

·Easy formatting

·Making and saving changes to your document

·Printing documents and preview settings

Microsoft Excel

·Understanding spreadsheet functionality

·Creating spreadsheets in Microsoft Excel

·Typing text numbers and dates into a worksheet

·Using basic formulas

·Making and saving changes to your workbook

·Printing a worksheet

Accessing the Internet and Emails

·Going to a specific website and bookmarking

·Understanding how to search/Google effectively

·Copy and paste Internet content into your documents and emails

·Using Google Translate

·Stopping and refreshing pages

·The Gmail screen elements

·Composing and sending an email message

Security

·Being Proactive

·Identifying Yourself

·Protecting your Data

·Understanding Malware

·Protecting Against Malware

4.Period and location of training delivery

The training should be delivered by two contractors to 20 male and female trainees over a period of 12 consecutive weeks from November 29th, 2019 till February 27th, 2019 over a period of 91 hours.

The First part of the training will start on November 29th, 2019 till Jan 16st 2020;

The second part of the training will start on the 21th of January, 2019 till the 27th of Feb, 2020.

The training should take place in the livelihood center in Tripoli-Mina in the training room #2

5.Target audience and profile (age, literacy level)

The target group will consist of 20 trainees, Lebanese and Syrian youth males and females registered at the livelihoods center.

-The selection of the trainees takes into consideration their willingness and ability to seek employment and/or self-employment opportunities

-The training will be delivered to mixed groups in an attempt to promote social cohesion among the different communities.

-Trainees’ selection will be carried out by the livelihoods centre’s staff. The contractors should meet the participants before the training and verify the suitability of the selected candidate trainees.

The criteria for selection will include:

-Men and women within the age range of 16 to 45

-Literate with elementary English knowledge

-Either Lebanese and Syrian nationals

-Interest and commitment to attend the whole training with an active participation

-Already registered at the Livelihoods Centre.

6.Pre- and post-training test requirements

The contractors will be entrusted with developing a pre- and post-test questionnaire to trainees in order to determine their level of knowledge vis-à-vis Computer and English language skills. The pre-test and post-test questionnaires are the same and they are delivered before the start date of the training and after the last session. The contractors will be expected to collect the data, to analyze the results of the pre and post-test questionnaires and to document them in a “Technical Training Report” to be submitted one week after the last training session to IRC.

7.Arrangements Expected from Contractors

The training will be delivered by two contractors and are expected to ensure the following:

-Fulfill the entire contract period:

§The Training would be delivered 2 days a week, 3,5 hours per day, preferably from 09:00 am till 2:00 pm, including a break of 30 mins

§The trainers would finalize the Training across a period of 12 weeks for a total of 84 training hours.

-Provide samples of Training books/material for distribution

-Prepare drop quizzes to be done by trainees on a weekly basis

-Deliver a weekly report indicating topics completed, results of drop quizzes, evaluation on participants’ performance

-Certificate of attendance, based on attendance and learning (measured against pre and post- tests)

In addition to the above, the below will be taken into consideration:

-The trainees’ drop-out is to be taken into account. For this reason, the Contractors must make sure that trainees meet the basic requirements to meaningfully engage in the training.

-Training hours must be decided in consultation with interested trainees to maximize attendance and avoid drop outs; based on previous experience, IRC anticipates that selected candidates will be available to attend the training during the morning.

8.Expected Deliverables

-One computer curriculum that covers a period of 42 hours

-One English curriculum that covers a period of 42 hours

-A facilitator’s guide, including:

§The training calendar with session titles;

§The Facilitator’s Guide organized by training sessions describing:

§Session topic

§Learning objectives,

§Duration of the session,

§List of key contents and talking points,

§Sequence of steps to deliver the session,

§Required materials

§The pre and post-training test questionnaires, to verify competences and learning

-Attendance sheets of each training day

-Delivery of 12 English language sessions of at least 3.5 hours each, over 6 weeks;

-Delivery of 12 Computer sessions of at least 3.5 hours each, over 6 weeks

-A training report including the results of pre- and post-tests of each trainee with a baseline and an end-line score, and recommendations on areas for improvement. The template for the training report is in Annex 1.

Annex 1: Table of Contents of the Training Report

Table of Contents

1. General Training Overview.

2. Training Objectives.

2.1 Learning Objectives Statement.

2.2 Achieved Results.

3. Workshop Delivery.

3.1 Overview of the workshop Agenda and Activities Day By Day.

3.2 Training Materials.

3.3 Delivery Methodology.

4. Participants’ Feedback.

4.1 Summary of Informal Daily Evaluations.

4.2 Summary of the Final Evaluation Results (using questionnaire).

5. Lessons Learnt and Remarks.

5.1 Remarks.

5.2 Recommendations for Future Trainings.

6. Participants and Learning Achievements.

Annexes.

I. Pre- and Post- Training Test (Questionnaire).

II. Agenda of the Training.

III. Session plan.

IV. Participants’ Evaluation of the Training.

V. Findings of Participants’ Evaluation.




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