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Monitoring and Evaluation Assistant (National Position)

Al Başrah (Iraq)

  • Organization: NRC - Norwegian Refugee Council
  • Location: Al Başrah (Iraq)
  • Grade: Junior
  • Occupational Groups:
    • Monitoring and Evaluation
    • Administrative support
  • Closing Date: 2019-12-25

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                                                                                                   Rights Respected, People Protected
NRC in Iraq
Iraq, with a long history of displacement, has seen an unprecedented rise in recent years. Of the more than 5.8 million Iraqis who fled their homes since 2014, two million remain displaced. Over four million Iraqis have returned to their area of origin. Many Iraqis have returned to areas that lack basic infrastructure, utility services and livelihood opportunities, or where explosive devices have not been cleared. Other challenges include: lack of security, community rejection, housing, property and civil documentation issues and lack of educational opportunities.
The UN estimates that more than 8 million Iraqis will need assistance in 2019, and 3.2 million children attend schools irregularly or not at all. Humanitarian agencies are asking for 569 million USD to deliver basic assistance to Iraqis  (HRP 2018). With military operations against IS group having ended, the Iraqi government faces new challenges to ensure an inclusive reconstruction and reconciliation that will sustain peace.
Since 2010,NRC Iraq has been assisting internally displaced Iraqis, Syrian refugees, and host communities in Ninewa, Dohuk, Erbil, Kirkuk, Basra and Anbar. We focus on assisting the newly displaced, those in lengthy displacement in camps and those in hard-to-reach places. In 2018, NRC scaled-up programmes across Iraq to respond to the large-scale displacements and returns, especially in Anbar governorate, around Kirkuk and in Ninewa using our water and sanitation, education, camp management, legal assistance, livelihoods, camp management, and cash activities.


                                                                                                               Monitoring & Evaluation Assistant
The purpose of the Monitoring & Evaluation (M&E) Assistant position is to assist in the day to day implementation of M&E and ensure that urgent and sensitive complaints are addressed in a timely and appropriate manner. M&E Assistant will be reporting to M&E Officer. The position will be based in Basra city.

Role& Responsibilities:
Responsible for managing, recording, sharing, following up and consolidating community feedback about NRC’s interventions and ensuring community feedback is fed back into the project cycle management.
Providing useful and constructive information to target communities about NRC’s programs.
Responsible for improving the Community Feedback and Response Mechanism (CFRM) in coordination with the M&E Officer/Coordinator.
Ensure that all received complaints are registered and recorded in the complaint registration database according to the provided guidelines. 
Ensure that all complaints are managed, compiled and, if needed, forwarded to relevant staff member as per described instruction included in the complaint mechanism manual.
Ensure that all the complaints are followed up closely with relevant department in order to resolve them within 2 working weeks (14 days).
Ensure the confidentiality of complaints data is respected, and this information is not shared with any irrelevant staff members or external person/ organization
Ensuring that information about NRC programmes and approaches are available to target communities, notably through the development of visibility leaflets, community orientation sessions, etc.  
Other activities agreed and discussed with the M&E Officer/Coordinator.

Our Ideal Candidate:
A university graduate in social sciences, economic, statistics, psychosocial or related field at least (1) one year of experience from working as a Project Assistant in a humanitarian/recovery context. Previous experience from working in complex and volatile.contexts. Knowledge of spoken and written Arabic and English.

Additional Information:

Contract period: Six(6) months

Salary/benefits: According to NRC’s salary scale and terms and conditions

Duty station: Basra,Female candidates are strongly encouraged to apply.

For full position details please click on Job Description

How to Apply:

You can apply on our website online or you can apply on the below instruction.
All applicants must submit a CV as an attachment and a Cover Letter explaining their suitability for the position.
Please mention in the Subject of your E-mail the Job title:  Monitoring & Evaluation Assistant
CVs submitted without mentioning Job Title will not be considered.
Only shortlisted applicants will be contacted.
Closing date: 25-Dec-2019
After this date, applications are not to be considered
English CVs should be sent to:

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.

We work in crises across more than 30 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights.

NORCAP is a global provider of expertise that contributes to solving challenges in the humanitarian, development and peacebuilding sectors. Our ultimate goal is to strengthen the resilience, and protect the lives, rights and livelihoods of vulnerable people and communities

NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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