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National Professional Officer (Emergency Operations)

Ankara (Turkey)

  • Organization: WHO - World Health Organization
  • Location: Ankara (Turkey)
  • Grade: NO-C, National Professional Officer - Locally recruited position - Mid level
  • Occupational Groups:
    • Operations and Administrations
    • Humanitarian Aid and Coordination
    • Emergency Aid and Response
    • Medical Practitioners
  • Closing Date: 2020-01-01

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All Member States of WHO in the European Region share the common value of the highest attainable standard of health as a fundamental human right.All of WHO actions are based on this and rooted in the underlying value of equity as described in the General Programme of Work. The 13th General Programme of Work defines the mission of WHO as one to promote health, to keep the world safe, and to protect the vulnerable. The GPW calls for heightened accountability, prioritising impact and outcome at country level, and to improve the lives of three billion people, through universal health coverage, through addressing health emergencies, and promoting healthier populations.WHO's mandate revolves around six core functions\: (i) providing leadership on global health matters; (ii) shaping the health research agenda; (iii) setting norms and standards; (iv) articulating evidence-based policy options; (v) providing technical support to countries; and (vi) monitoring and assessing health trends.The European Region (EURO) of WHO is made up of 53 countries, with over 880 million people. The diversity of people and health situations requires, on the demand side, a solid understanding of the emerging socio-economic, epidemiologic and demographic patterns and trends at both aggregate as well as national and sub-national levels, with due sensitivity to disadvantaged populations and vulnerable segments of the society. On the supply side, it is equally crucial to have a solid understanding of the commonalities and divergences of the health systems, the circumstances and political economy under which they have evolved and operate and, more specifically, how these bear upon the way the health system stewardship function of health ministries is carried out.The WHO Country Office supports the Member State to shape its health policy in line with WHO's principles and values and advocates for an integrated approach to health development. By means of a single, unified and functionally integrated country representation, WHO facilitates the implementation of the BCA with the Member State and its corresponding country work plan. WHO helps the country to improve its health system and provides technical support as necessary. The WHO country office administers, consolidates, manages and enhances WHO collaboration in the country including all resources deployed in the country either permanently or temporarily to maximize WHO impact. The Country Office also has a representational, fund-raising and resource steering function, as needed.The mission of WHO's Health Emergencies Programme is to help countries, and to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies


To support the implementation of strategies and work plans of WHO Health Emergency Programme in Turkey, with particular focus on prevention, preparedness, risk management and capacity- building for humanitarian and health emergencies.The incumbent is assigned the following duties\:1. Contribute to the formulation and implementation of strategies and work plans for WHO emergency operations at the country level in Ankara. 2. Support the implementation of operations in response to the protracted refugee situation in Turkey, ensuring close coordination and smooth functioning between the operational and technical/programmatic components, ensuring clear lines of communications with the Regional Office in Copenhagen, with EMRO and HQ. 3. Support monitoring, evaluation and reporting of activities and compile lessons to be learnt.4. Support the expansion of the national coordination mechanisms to ensure the concerted approach of WHO in all areas of the emergency response operations, as well as facilitate and promote the mobilization of resources with a broad range of UN Agencies, international, governmental and non-governmental organizations/institutions and donor representatives. Contribute to the identification of needs, resources and gaps, and facilitate deployment arrangements, logistic and operational support to bolster WHO's emergency response operations.5. Promote and foster effective collaboration with and provide technical advice to other agencies, with emphasis on the coordination and consolidation of health sector activities at the national level as well as in support of the field operations in Gaziantep.6. Act as liaison between national authorities in Ankara and the field operations in Gaziantep contributing to the strengthening and gear up of WHO's response capacity, including identifying needs and funding gaps.7. Support the Ministry of Health in developing, implementing, evaluating national health systems strengthening and crisis preparedness and response strategies at national and local levels by updating, reviewing and adapting relevant guidelines, materials and tools, and in performing training needs assessments, organizing and implementing training activities.8. Facilitate smooth information flow of BCA activities between MoH and other involved institutions and EURO through sharing of reports, meetings, etc.9. Coordinate the preparatory and early implementation tasks related to smooth inception of the Geographically Dispersed Office for Preparedness for Humanitarian and Health Emergencies, in Istanbul, Turkey. 10. Any other related duties as agreed with the supervisor.



Essential\: University degree in medicine, public health, disaster management, social sciences or related field.
Desirable\: An advanced degree or studies in medicine, public health management or public administration; training in diseases management or a related subject.


Essential\: At least five years of national work experience in the field of management of public health programmes/systems, including emergency and humanitarian response, with emphasis on management and capacity building. Experience in developing and promoting collaborative partnerships and/or experience in emergency-stricken countries.
Desirable\: Experience or sound knowledge of WHO mandate and goals in emergency risk and crisis management or experience in UN organizations/agencies, international institutions or NGOs


Demonstrated knowledge of preparedness and emergency response operations and their implementation as related to public health, complemented by demonstrated ability to identify and manage difficult situations. Excellent skills in the monitoring and analysis of emergency situations, with the ability to conceptualize and implement innovative strategies and advocate their implementation. Excellent interpersonal skills and ability to work under pressure. Proven ability to communicate effectively. Tact, discretion and ability to promote consensus.

WHO Competencies

Respecting and promoting individual and cultural differences
Building and promoting partnerships across the organization and beyond
Producing results

Use of Language Skills

Essential\: Expert knowledge of English. Expert knowledge of Turkish.


Remuneration comprises an annual base salary starting at TRY 218,467 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link\: http\:// Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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