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Human Resources Officer (Female candidates are strongly encouraged to apply)

Kathmandu (Nepal)

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Kathmandu (Nepal)
  • Grade: LICA-8, Local Individual Contractors Agreement - Junior level
  • Occupational Groups:
    • Human Resources
  • Closing Date: 2019-12-15

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Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peace building, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

UNOPS offers a variety of arrangements that enable women to excel in their careers, including flexible working hours for  work-life balance, maternity leave, childcare facilities, and career coaching. UNOPS ensures a safe and inclusive working environment for women and men through field security training and measures to provide secure working arrangements  on-site and in the office

Background Information - Job-specific

UNOPS is currently operating in various locations in Nepal for project implementation of policing modernization, construction of school buildings, housing retrofitting in the rural areas and supporting GoN and partners in various reconstruction initiatives in Nepal following the 2015 earthquake. 

Under the supervision of the Project Support Officer (PSO) and technical guidance of IPAS HR, the Human Resources Officer is responsible for administering and implementing services, plans, and processes covering the array of Human Resources Management service lines for optimal employee talent management, i.e., recruitment, learning, performance management, transition, organizational development, and contract management.  S/he serves as the first contact for internal and external clients in resolving questions on processes and procedures and provision of guidance and information related to HR initiatives and services to a wide range of UNOPS clients.

The Human Resources Officer delivers high-quality and consistent delivery of effective HR services (recruitment, contract and performance management of talent) to the client office, ensuring full compliance with UN rules and regulations, UNOPS policies and procedures and internal Standard Operating Procedures (SOPs) in HR management.  

Within the framework of the delegated authority, the incumbent is assigned all or part of the following duties which are performed according to organizational needs and structure: 

Functional Responsibilities

Functions / Key Results Expected:

  1. Support to policy development and implementation
  2. Advisory Services
  3. Talent Acquisition and Administration
  4. Team Management
  5. Knowledge Building and Knowledge Sharing

Support to policy development and implementation

●        Contribute to HR policy development and corporate HR initiatives by compiling and maintaining data on trends, risks and opportunities and sharing local HR best practices.

●        Provide technical or administrative services in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy. 

●        Generate strategic and operational workforce data for planning, including related statistical summaries and movements of UNOPS personnel within the relevant business unit/s.

●        Communicate HR policy changes and new HR initiatives to management and personnel, providing guidance as needed.

Advisory Services

●        Provide guidance on HR related systems and processes including but not limited to Recruitment, Contracts, Position Management, Benefits and Entitlements consistent with UNOPS rules and procedures.

●        Provide advice and answers to personnel on routine cases for HR services such as the performance appraisal process, learning & development activities, contracts, benefits, entitlements and remuneration and career development.

●        Assist to provide guidance as needed on sensitive matters including grievances, potential violations in code of conduct, harassment, abuse, workplace disputes, performance improvement plans, complex employee relations matters, etc.

●        Encourage line management responsibility for implementation of HR policies and effective team management, encouraging dialogue and two-way constructive feedback.

●        Collaborate with leadership to support institutional gender and diversity initiatives, providing education and advice on issues related to equity, compliance, inclusion, and diversity.

●        As the first face of HR, ensure that new hires' first impressions are positive and that they have all in-processing information completed.

●        Under the guidance of the Project Support Officer (PSO), HR Officer provides solutions to a wide spectrum of complex HR issues in a collaborative, client-oriented manner.

Talent Acquisition and Administration

●        Implement talent acquisition activities in line with UNOPS policies and processes covering Recruitment, Onboarding, Performance Management, Learning and Development, Change Management, Salary and Benefit administration, Contract Administration, Succession Planning and Out-processing.

●        Administer contracts, entitlements, loans, exchanges, and secondments. Inform and advise UNOPS personnel, consultants, partners and project personnel on their conditions of service and entitlements according to their contract modality, expediting actions to facilitate their efficient, timely, and client-focused onboarding.

●        Support recruitment processes ensuring best practices are used for effective and efficient talent acquisition in line with UNOPS policy.   Utilize and maintain recruitment plans, tools and policy guidance to efficiently and effectively recruit and retain a diverse workforce to meet the needs of the business objectives. Maintain personnel rosters.

●        Provide technical inputs into, and organize straightforward components of, regional and national personnel realignment exercises, including job fairs, to ensure timely competency elaboration, sourcing, selection, placement of required talent and transitions as well as due process.

●        Identify key talent areas and provide elements of coherent, well-developed plans for obtaining, developing, and managing critical talent.  Utilize recruitment plans, tools and policy guidance to efficiently and effectively recruit and retain a diverse workforce to meet the needs of the business objectives.

●        Liaise with UNOPS’ HR related groups on personnel administration matters.

●        Guide business units in engagement and work enrichment initiatives and development of annual training plans.

●        Actively participate in work force planning at the office and project level and guide clients through recruitment and selection processes. Take lead on requisition initiation, longlisting, testing and interviews, formal approvals, selection minutes, reference checking, fee calculation, offers and rejections, and updating recruitment on-line information system.

●         Liaise with UNOPS’ HR related groups such as SSC on personnel administration matters and submit transactional HR service data (normally within the ERP system).

●         Research precedents and present recommendations to supervisor, taking into account institutionalized exceptions. Undertake research on a range of HR related issues and assist in the preparation of notes/reports.

●         Establish and maintain monitoring systems, advising the supervisor on the status of pending requests and approaching deadlines. Follow up on team work processes to ensure clearance, approvals and timely workflows 

●         Answer questions and follow-up with personnel and management to ensure completion of absences requests, performance management cycle, and other HR processes etc. in electronic information systems. 

●         Liaise with relevant HQ and UN system units to exchange information and follow up on pending issues.

●         Set up and maintain reference files/records.

●         Follow up or process payroll verification

●         Monitor status of HR actions to facilitate timely action by supervisor and line management, including on transactions initiated, expiring appointments/contracts, and pending separation actions.

●        Support efficient planning and management of the HR unit, including drafting annual recruitment plans, implementing designated projects in line with the corporate HR strategy, overseeing personnel file systems as well as provision of related statistical summaries and tracking movements of UNOPS personnel within the relevant business units

Team Management

●        Support efficient planning and management of the HR unit, including drafting annual recruitment plans, implementing designated projects in line with the corporate HR strategy, overseeing personnel file systems as well as provision of related statistical summaries and tracking movements of UNOPS personnel within relevant business unit/s.

●        May supervise other personnel members in the provision of HR client services by assigning work, facilitating work planning, managing performance, motivating, developing and coaching team members to deliver high quality results and services.

●        Provide oversight, ensuring compliance by team members with existing policies and best practices.

Knowledge building and knowledge sharing

●        Organize, facilitate and/or deliver training and learning initiatives for personnel and other personnel on HR-related topics.

●        Provide sound contributions to knowledge networks and communities of practice by synthesizing of lessons learnt and dissemination of best practices in human resources.

●        Substantively contribute to the planning and development of the HR components of the office annual report.

●        Collect feedback, ideas, and internal knowledge about processes and best practices and put to use productively.

●        Undertake research on a range of HR related issues and provide content for notes/reports including quarterly and year-end reports for monitoring, statistical and review purposes by management.

●        Liaise with relevant HQ and UN system units to exchange information and follow up on pending issues.

Impact of Results:

The effective and successful achievement of results by the Human Resources Officer directly impact on the efficient performance of key elements of HR systems and services of the relevant business unit.  These affect aspects of client satisfaction as well as of the readiness and capabilities of the human capital of the unit, to effectively develop and implement the programmes and projects of UNOPS.  This contributes to the credibility of the organization as an effective service provider in project services and management.


Education/Experience/Language requirements

Education:

  • Advanced University degree in Human Resources management, Business Administration, social or behavioral sciences.
  • Or a First University degree in Human Resources management or related fields combined with 2 years of relevant experience.

Experience:

  • Minimum of two year of experience in professional-level recruitment and/or HR generalist services in an international, public or corporate organization. Experience in UN system organizations preferably in a developing country is desirable.
  • A First Level university degree in combination with an additional 2 years of relevant work experience may be accepted in lieu of the education requirements outlined above.
  • Proficiency in computers and office software packages (MS Office).
  • Knowledge on Gender Parity Special Measure and Gender Inclusion under Human Recourses Management is desirable.
  • Experience in use of HR information systems, Enterprise systems including OneUNOPS is desirable

Languages:

  • Fluency in written and oral in English, and Nepali is required.
  • Knowledge of another official UNOPS language is an desirable.

Competencies


Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

Contract type:Local Individual Contractor Agreement Specialist
Contract level: LICA Specialist - 8
Contract duration:Ongoing ICA – Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx 

Additional Considerations

  • Position called for qualified female as preference
  • Qualified male candidates are strongly encouraged to apply
  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered
  • Only those candidates that are short-listed for interviews will be notified
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
  • This post is open for only Nepali national.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.  Recruitment/internship in UNOPS is contingent on the results of such checks.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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