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WPE/GBV Psychosocial Officer

Kenya (Kenya)

  • Organization: IRC - International Rescue Committee
  • Location: Kenya (Kenya)
  • Grade: Level not specified
  • Occupational Groups:
    • Gender-based violence
    • Public Health and Health Service
    • Women's Empowerment and Gender Mainstreaming
    • Social Affairs
  • Closing Date:

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Requisition ID: req7370

Job Title: WPE/GBV Psychosocial Officer

Sector: Women Protection & Empowerment

Employment Category: Fixed Term

Employment Type: Full-Time

Open to Expatriates: No

Location: Hagadera, Kenya

Job Description

The position will be based in Hagadera and will work as part of a team implementing women protection and empowerment programs to protect and empower women, girls and other vulnerable groups.

The WPE/GBV Psychosocial Officer will report directly to the Senior WPE officer on day to day function in close coordination with Field Coordinator and Technical Coordinator.

The Officer will be in-charge of Case Workers and manages the provision of psychosocial support and case management to gender based violence survivors as well as support women protection and empowerment prevention interventions. The officer is also responsible for training and supervising Case Workers, coordinating with other humanitarian partners and will lead in the development/improvement of referral pathway and ensure proper utilization of it.

Key Responsibilities

Case management

  • Function as hands-on supervisor for daily case management and psychosocial activities performed by the case workers and provide direct support.
  • Provide professional and confidential services to survivors of GBV and support the Case Workers to identify and implement timely, holistic and survivor centered case management services and psychosocial support, grounded in the IRC’s approach as well as GBV guiding principles.
  • In collaboration with the Senior WPE Officer, oversee, coordinate and monitor GBV/PSS activities and services at health facilities, women and support centers
  • Document client information through accurate filling of intake forms and ensure confidential and safe storage. Ethically and confidentially collect and store GBV data.
  • Ensure the GBVIMS is accurately updated on a regular basis
  • Participate in interpretation of the analyzed data on trends and work with the GBV Senior officer to disseminate information to all relevant stakeholders.
  • Participate in preparation of all relevant reports regarding the IRC’s psychosocial activities.

Training, Mentorship and couching

  • Supervise and provide training, mentorship, and other technical support to case workers and community workers directly involved with the psychosocial component of GBV programme.
  • Provide leadership and guidance regarding psychosocial and outreach activities to all community workers to ensure all programme activities meet best practice standards.
  • Lead weekly case review meetings with case workers and case conferencing meetings.
  • Monitor and supervise case management, including capacity building through training and on-the-job training of community workers.

External capacity building

  • Develop and maintain effective working relationships with relevant stakeholders, attend sub cluster meetings to advocate for the needs of women and girls and work with partners to adhere to the IASC guidelines on GBV programming across sectors.
  • At the Dadaab level, support trainings to refugee staff across camps to ensure they develop skills on GBV that meets best practice and is able to respond to the complex needs of the situation
  • Train IRC health staff and other relevant programs including security personnel on how best to deal with survivors they encounter and ensure they are aware of the GBV referral systems
  • Provide basic one day trainings on PSEA and GBV to partners’ refugee staff as required.
  • Conduct a mapping of community structures and select key structures for training and support to drive their involvement in GBV programming in Hagadera

Partnership development

  • Participate in the development of case management monitoring systems, PSS monitoring tools and resources, GBV information materials and PSS activities for women and girls in target communities. The Officer will also help to ensure that GBV community workers utilize these systems correctly and consistently.
  • Assist the GBV Senior officer on technical review of partner’s reports on psychosocial component
  • Assist the GBV Senior officer in planning and organizing for review workshops with partners on the partnership, IRC partnership approach and principles.
  • Support trainings for partners on relevant organizational development areas peer learning between IRC and the local partner.


  • Fulfill any other duties and responsibilities as assigned.
  • Respect the code of conduct and policies of the IRC and the standards of the GBV team.
  • Adhere and uphold the IRC Way (integrity, accountability and service) at the respective areas of work.


  • University degree in Social Science or related degree (Social work, counselling, sociology, psychology, gender studies and human rights)
  • Minimum 4 years of direct psychosocial/counselling experience working with women and girls; experience working with survivors of violence preferred.
  • Having worked in a hardship zone /environment
  • Clear understanding of gender and women protection issues

Required Qualification & Competencies

  • Clear understanding of gender, abuse of power, and issues related to violence against women
  • Able to maintain confidentiality, medical ethics and respect for clients at all times.
  • Experience in participatory techniques and community mobilization
  • Able to lead, train, supervise, facilitate and motivate GBV case workers, Community Workers in their respective tasks in a professional, respectful and supportive manner.
  • Positive, highly motivated, innovative, with strong organizational and inter-personal skills.
  • Able to work as part of a team.
  • Strong ability to organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks and maintain attention to details.
  • Willing to work in a hardship area.
  • Fluency in English, including writing clear and concise reports.
  • Able to coordinate multiple tasks while maintaining attention to quality and detail.
  • Able to work as part of a team.
  • Strong knowledge of computer applications, including MS Word and Excel.
  • Willing to work in a hardship area.
  • Fluency in English, including writing clear and concise reports.
  • Please make sure to include copy of Certificate of Good Conduct in your application.

Application deadline is 15th December 2019.

Standards of Professional Conduct: The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowance.

Kenyan nationals are encouraged to apply.  International allowances are not available for this position. Salary and employee benefits are compliant to the Kenyan NGO Sector. 

IRC is an Equal Opportunity Employer and considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.


Please take note that International Rescue Committee (IRC) does not ask for any fees in connection with its recruitment processes.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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