Communication and Digital Officer

Description of task

Under the direct supervision of the Communication specialist the UN Volunteer will undertake the following tasks:

1- Digital communication
Ensure an agile and adapted digital communication through the development and implementation of specific interventions in support to the office communication and public advocacy strategy and the country program results

Duties & Tasks

1. develop and implement social media action plans based around UNICEF’s social media accounts including U-Report;
2. generate content for website, social media and other platforms with the aim of finding innovative ways to increase numbers of followers among key audiences;
3. design, develop and produce a range of infographics and other digital materials to portray UNICEF and partners contribution to the implementation of the cooperation’s programme;
4. undertake regular analysis of Tunisia digital work to strengthen its impact and generate more engagement among key audiences
5. Monitor social media networks developments affecting UNICEF’s work in Tunisia and support the elaboration of appropriate responses;
6. Lead the update and maintenance of TCO website;
7. Promote youth engagement through UNICEF’s digital platforms including U-Report platform.

2-Communication materials
Ensure that external communication and advocacy actions plans are implemented, the production of communication products and materials, on and off line, is timely executed and followed up to support country communication strategy, regional and global campaigns and priorities and to support donors visibility as set out in the work plan.

Duties & Tasks

1. Participate in the development of the annual communication action plan;
2. Serve as focal point for the implementation and follow-up of assigned specific communication action plans;
3. Gather content and coverage of relevant country efforts to identify effective relevant country programme activities and results. Develop complementary, country specific and local community materials and activities;
4. Produce advocacy and communication materials (e.g. briefing notes, images, video. Web pages etc.) that meet the country and global standards as set out in the Communication Toolkit;
5. Assist in drafting and editing articles, press releases, human interest stories and other advocacy/information materials for both web-based and traditional media, as appropriate;
6. Follow up on the production of advocacy and communication materials (e.g., films, videos, audio-visuals, etc.), and oversee the qualitative aspects of production, (e.g., quality control, translations, reviews of layout and graphic design etc.) to meet standards as set out in the Communication Toolkit;
7. Establish or maintain an up-to-date documentation center for communication materials including publications, press releases and clippings, photographs, audio-visual materials, web resources etc.
8. Recommend appropriate information and communication materials for use in media, and other advocacy and communication activities; recommend the appropriateness, quality and dissemination of printed and audio-visual materials;
9. Recommend established contacts, networks, resources and processes to support communication activities.

3- Monitoring and evaluation
Regular monitoring and evaluation activities are undertaken according to the work plans to ensure maximum impact and continuous improvement of country communication efforts. Ensure results and reports are prepared and shared on a timely basis.

Duties & Tasks

1. Contribute to the development of an advocacy and communication strategy by coordinating appropriate audience research and compiling and analyzing relevant data;
2. Monitor and evaluate the appropriate and timely dissemination of advocacy and communication materials to target audiences, and participate in the evaluation of their impact. Monitor and evaluate the use and effectiveness of media materials. Maintain a library of coverage (clippings, coverage etc.)
3. Ensure good quality data collection, analysis and evaluation and reporting to ensure effective communication strategies, planning and effective and efficient advocacy;
4. Undertake lessons learned review of successful and unsuccessful communication experiences as directed by supervisor;
5. Organize social media monitoring and set up procedures to react to articles and positive or negative comments;
6. Monitor social media trends and identify new emerging platforms.

Qualifications/Requirements Required degree level: Bachelor degree or equivalent Education - Additional Comments:

University degree in communications, marketing, journalism, infographic design, social Sciences, or technical related field.

Required experience: 24 Months Experience remark:

• At least 02 years of confirmed professional work experience in communication is required, print and broadcast media with a considerable experience in interactive digital media is an asset;
• Knowledge of development context and programmes is an asset;
• Previous experience with a communication company is an asset;
• Demonstrated information-gathering and communications capacity, including ability to identify strong stories and present them in a compelling way, for a range of audiences;
• Strong command of standard computer applications (i.e. Word, Excel, PowerPoint,…) and infographic design software, video software;
• Good writing skills.
• Analytical and good communication skills

Language skills:

• Arabic(Mandatory), Level - Fluent
• French(Mandatory), Level - Fluent
• English(Mandatory), Level - Working Knowledge

Area of expertise: Marketing and advertising, Public information and reporting, Monitoring and evaluation Driving license: No Competencies values:

Accountability, Adaptability and Flexibility, Building Trust, Client Orientation, Commitment and Motivation, Commitment to Continuous Learning, Communication, Creativity, Empowering Others, Ethics and Values, Integrity, Knowledge Sharing, Managing Performance, Planning and Organizing, Professionalism, Respect for Diversity, Self-Management, Technological Awareness, Vision, Working in Teams