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CCI Monitoring, Evaluation, Accountability & Learning Manager

Iraq (Iraq)

  • Organization: IRC - International Rescue Committee
  • Location: Iraq (Iraq)
  • Grade: Mid level - Internationally recruited position
  • Occupational Groups:
    • Monitoring and Evaluation
    • Education, Learning and Training
    • Managerial positions
    • Culture and Sport
  • Closing Date:

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Requisition ID: req7466

Job Title: CCI Monitoring, Evaluation, Accountability & Learning Manager

Sector: Monitoring & Evaluation

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: Yes

Location: Erbil, Iraq

Job Description

Iraq is emerging from over three years of civil war against the Islamic State and remains one of the most complex operating environments in the world. The devastating human consequences to huge numbers of people will endure for decades and the destruction of communities, livelihoods, homes and infrastructure will take years to repair. Over 4 million Iraqis have returned in the past year, but 1.9 million remain displaced. 230,000 Syrians continue to seek refuge in the Kurdish region. The new government will struggle to rebuild trust and restore basic services. 
A lead responder in Iraq since 2003, the IRC delivers aid and services that help communities survive, recover, and gain control of their future. The IRC is providing robust programming across five governorates through women’s protection and empowerment, child protection and protection and rule of law programming; cash distributions and livelihoods programming in support of economic recovery and development; education programming; and integrated early childhood development programming. Our work spans emergency response to long-term programming supporting our clients to rebuild their lives.
The Cash Consortium for Iraq (CCI) was established in 2015 to better meet the needs of conflict-affected households by harmonizing approaches to multi-purpose cash assistance (MPCA) and improving data collection and analysis. Using the power of its unique structure the CCI has created new modalities for cash leadership and NGO-UN coordination. More recently, the CCI has added work with the World Bank and the Government of Iraq to link humanitarian cash transfers to the government social payments system and in 2019 broadened its scope to better support a comprehensive and integrated response to the variety of needs faced by the Iraqi population, including addressing livelihoods, employment, and ongoing social support needs. CCI maintains a Relief portfolio, focused on humanitarian MPCA, and a Recovery portfolio, focused on integrated livelihoods and resilience. With a cumulative budget estimated at 140M$ and a reach of 400,000 people, the CCI is led by Mercy Corps in partnership with 4 international organizations: Danish Refugee Council (DRC); International Rescue Committee (IRC), Norwegian Refugee Council (NRC); and Oxfam. 
In early 2017, the CCI expand the scope of its activities beyond MPCA to include early recovery (ER) programming in accordance with the evolving context and needs. This will entail community-oriented programming with integrated activities focusing on livelihoods, rehabilitation of shelter and public infrastructure, local governance, social cohesion and protection. 
Since its establishment, the CCI has worked to harmonize program design for MPCA and livelihoods programming including targeting, monitoring and evaluation, accountability and delivery mechanisms. With that, the MEAL Manager – in collaboration with the CCI Director and relevant CCI focal points – will coordinate CCI efforts on harmonization and implementation of M&E tools, methodologies and approaches, in line with reporting requirements. S/he will work in partnership with CCI member organizations to ensure technical input is provided into tool development and coordination efforts.  The main objective of this position is to ensure that data on program beneficiaries, processes, progress and performance are effectively collected, entered, analyzed and documented, in a way to inform timely decision making and the adoption of sound corrective measures, and to ensure coordination of all processes across CCI and interagency processes. A broader objective is to lead on the design and production of information management tools and products to support evidence-based programming across all CCI partners, ranging from household vulnerability assessments to market and price monitoring.  
The ideal candidate will have demonstrated experience in monitoring and evaluation, information management and research, preferably with experience in cash and livelihoods programming, and experience with multi-stakeholder arrangements. The MEAL Manager will be recruited and hosted by the IRC Iraq, but will be seconded, full-time, to the CCI, reporting to the CCI Director.  
Technical Leadership
•Contribute to proposal development processes with design of logical frameworks and MEAL inputs as needed.
•Ensure timely development, refinement and effective implementation of MEAL frameworks for CCI programs. 
•Support the development and implementation of CCI performance monitoring plans (PMPs) for each program in partnership with CCI program and M&E focal points; ensure regular tracking of progress on all targets and indicators, communicating progress and flagging concerns to the CCI Management Unit where necessary. 
•In consultation with CCI Technical Working Group (TWG) and Management Unit colleagues, develop data collection tools and methodologies for each CCI program as needed, including data collection instruments and analysis plans.
•Follow-up with CCI partners to provide support and ensure adherence to CCI’s MEAL frameworks, including the MEAL Guidelines and Accountability Guidelines, implementation of PMPs and data collection tools and methodologies; conduct regular reviews, provide structured training and feedback sessions as needed. 
•Conduct trainings for enumerators, M&E and program staff at partner agencies on M&E tools and methodologies, mobile data collection, database management, accountability mechanisms, and related topics.
•Participate in CCI TWG meetings and other interagency meetings as needed, ensuring coordination and communication on tools, processes and troubleshooting. Engage with the Cash Working Group and Emergency Livelihoods Cluster as opportunities arise for strategic harmonization of tools or sharing of lessons learned. 
•Lead quarterly CCI MEAL coordination meetings with focal points from each partner organization. 
•Coordinate with relevant focal points across CCI partners to ensure robust channels for feedback are in place, and that feedback or complaints related to CCI programming is properly reported to the CCI Management Unit. 
•Develop and maintain schedule for Peer to Peer monitoring visits across partner organizations.
•Perform regular field monitoring visits.
•Support development of culture of learning with establishment of learning agendas, facilitating lessons learned reviews, documenting and sharing key learnings.
•Any other MEAL related task as required by supervisor.
Analysis and Reporting
•Lead CCI analytical processes and timely product development to inform CCI program implementation and the broader community of humanitarian and development actors, such as vulnerability analyses, post-distribution monitoring reports, and all M&E reporting. 
•Support culture of evidence-based programming and access to data across CCI team in contributing to development of and encouraging use of interactive data visualization dashboards. 
•Coordinate with Data team to provide necessary figures for donor reporting.
•Contribute to and review reports. 
•Liaise with Third Party Monitors and lead review of Third Party Monitoring reports with CCI partners.
Evaluations and Research
•As and when necessary, lead on and/or support the development of evaluations of the CCI’s work, including drafting TORs and managing consultants as needed. 
•Lead and/or support CCI research exercises in partnership with CCI Research & Advocacy Coordinator to inform CCI programming and contribute to cash and livelihoods programming evidence-base in Iraq, the region and globally. 
Team Management
•Oversee CCI’s MEAL Unit (inclusive of Information Management and Data team members)
•Assist team members with information, tools and resources to improve performance & reach objectives.
•Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
•Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
Position Reports to:  CCI Director
Indirect Reporting: IRC ERD Coordinator
Management of: CCI Senior Database Officer; CCI MEAL Specialist; CCI Information Management Systems Officer
Other Internal and/or external contacts: 
Internal (IRC): IRC Database Officer, MEAL Manager, M&E Coordinator
External (CCI): CCI technical leads, CCI Recovery Coordinator, CCI Grants, CCI Research and Advocacy Coordinator, CCI Subgrants and Compliance, CCI Finance and other CCI M&E technical staff.


•Bachelor of Arts or Science in Economics, Statistics, Computer Science or related field
•Certification or specific training in Statistics and/or Data Management highly preferred, but can be supplemented with practical experience of information management in humanitarian settings. 
•Experience using mobile data collection platforms (ODK, Kobo, SurveyCTO) & developing XLS forms
•Demonstrated experience and knowledge in developing and managing databases. Excellent coordination, negotiation, interpersonal and problem-solving skills, ability to collaborate and build consensus.
•Demonstrated experience in the use of statistical methods for socio-economic research in humanitarian settings, with emphasis on advanced and applied quantitative and research methods. 
•At least 3 years of relevant working experience in the areas of data science, information management and assessments, M&E, socio-economic research, in humanitarian emergency settings preferred
•Excellent communications skills, experience planning and conducting capacity-building trainings in M&E, mobile data collection, or related topics
•Demonstrated experience in developing and implementation of assessments, with strong emphasis on the research cycle (methodology and sampling design, research question development, questionnaire development, etc.). 
•INGO experience in humanitarian settings.  Demonstrated experience and capacity in coordinating field-level data collection and team management and oversight across multiple geographies. 
•Excellent writing skills; able to convey complex technical ideas in simple, digestible terms to non-technical audiences. 
•Strong ability to work independently, organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail
•Personal qualities: works well in and promotes teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure well; 
•Fluency in English required, written and oral. 
•Master’s degree of Arts or Science in Economics, International Development, Humanitarian Studies or related field
•Experience using SurveyCTO for mobile data collection
•Experience working on cash and livelihoods programming in humanitarian and early recovery settings 
•Experience in or familiarity with programming databases 
•Experience in writing and maintaining database design and documentation and operating manuals and SOPs
Working Environment:  The position is based in the CCI office in Erbil, with frequent travel to all field sides whenever required, mainly will focus on developing and maintaining productive professional relationships with a broad spectrum of stakeholders within the organization and throughout the international relief and development community. S/he will possess the ability to prioritize and manage multiple tasks simultaneously, while remaining focused on the quality of internal and external relationships. S/he will be able to work effectively as a member of a highly visible team whose performance is key to the enduring success of the IRC
Standards of Professional Conduct:  The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including maternity leave, gender-sensitive security protocols and other supportive benefits and allowances. Qualified female candidates are strongly encouraged to apply.
Attention Returning National Candidates: IRC strives to attract, motivate and retain qualified national staff in our programs. We strongly encourage national or returning national candidates to apply for this position. If you are a national of the country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, IRC has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply. #LI-GR2


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