Digital Transformation Intern

New York City

Organization: IRC - International Rescue Committee
Location: New York City
Grade: Internship - Internship
Occupational Groups:
- Information Technology and Computer Science
- Design (digital, product, graphics or visual design)
Closing Date: Closed

Requisition ID: req7057

Job Title: Digital Transformation Intern

Sector: Information Technology

Employment Category: Intern

Employment Type: Part-Time

Open to Expatriates: No

Location: New York, NY HQ USA

Job Description

The IRC is currently engaged in a program to implement an Enterprise Resource Planning (ERP) Management system across Finance, Supply Chain and Grants Management functions in all IRC locations globally. Project Integra will retire a number of existing systems, bringing them into a cloud-based Microsoft Dynamics 365 for Operations ERP environment. For a transition of this magnitude, the Change Management team will effectively manage the change required to enable the successful deployment and adoption of the IRC’s new ERP system (Integra) and the associated changes in business processes, structure, staff roles and responsibilities.

Job Overview/Summary: The Integra Change Management Intern will assist on a project to define, design, and provide business value within the IRC's global digital transformation initiative. The primary responsibilities of this role include working the business and project Management Team to assist with IRCs current digital transformation initiative. The position reports to the Director of ERP

Major Responsibilities:

Knowledge Base Management: Assist in preparing information and research materials. Assist in maintaining process documentation including requirements, processes, traceability matrix, and business critical metrics
Communication Support: Perform ongoing development (researching, drafting and editing) of various omni-channel communications, including but not limited to intranet content, FAQ, glossary of terms, infographics, etc
Other projects and responsibilities as assigned.

Learning Outcomes:

Increased knowledge on Finance, Supply Chain, Grant Management and ERP Systems
Learning the importance of data management in a complex organization
Gaining perspective on how operational support works in a nonprofit and how it effects field work

Qualifications

Education: must be enrolled in an accredited university/college program to receive credit

Demonstrated Skills and Competencies: Advanced Knowledge of Windows and Microsoft Office Suite Applications. Specifically, Microsoft Excel. Effective interpersonal communication skills, both written and verbal. Graphic design skills not required, but a definite plus.This position requires initiative, motivation, creativity and ability to understand many areas of expertise within Change Management.

Language Skills: English, both written and verbal; Ability to communicate professionally with all levels of management. Written French and/or Arabic a definite plus.

Certificates or Licenses: N/A

Other: Self-directed and able to work without supervision; Energetic and eager to tackle new projects and ideas

Preferred Additional Qualifications

Bachelor's Degree in Business Administration or Information Technology or four or more years of meaningful work experience
Previous experience in a digital environment and using data to driven outcomes
Experience or competence working in an intercultural professional environment and/or the International Development sector

Working Environment: