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IT Assistant (Two months assignment)

Beirut (Lebanon)

  • Organization: IRC - International Rescue Committee
  • Location: Beirut (Lebanon)
  • Grade: Administrative Services and Support - Generally no need for Higher Education - Administrative support
  • Occupational Groups:
    • Information Technology and Computer Science
    • Administrative support
  • Closing Date:

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Requisition ID: req7735

Job Title: IT Assistant (Two months assignment)

Sector: Information Technology

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: No

Location: Beirut, Lebanon

Job Description

The IT Assistant is responsible to assist in providing and facilitating computer support including new computer installation, maintenance of equipment, installation of peripheral devices, installation of software, and general resolution of helpdesk requests related to IT activities.

Responsibilities:

  •  Configuring approximately 200 new laptops, adding them to the domain and installing additional software & drivers as required
  • Wiping and re-imaging approximately 100 laptops, adding them to the domain and installing additional software & drivers as required
  • Migrating users with their data onto their new machine. Providing a basic introduction to Windows 10 for those staff who have not used it before
  • Securely erasing old laptops. According to the appropriate corporate standard.
  • Office licenses. Requesting Office 365 licenses if they are required for the above process
  • General IT assistance. Provide any additional IT assistance as per need

Key Working Relationships:

Position Reports to:Sr. IT Officer

Position directly supervises: NA


Qualifications

Education: College degree or equivalent certification

Work Experience: 1 to 2 years of experience in help desk/desktop support position

Demonstrated Skills and Competencies:

  •  Proficient in Microsoft family of products (Windows, Office and Server)
  • Strong written and interpersonal skills; customer service experience
  • English and Arabic both written and spoken
  • Able to work independently within a team environment
  • Additional qualities: personal integrity, ability to multitask, ability to work under pressure, ability to improvise and flexibility

Working Environment:Standard office work environment; work location from Beirut and may be another Lebanon IRC office.

IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability. 



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Before applying, please make sure that you have read the requirements for the position and that you qualify.
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