Operations Analyst (Victim Assistance)

Damascus

Organization: UNOPS - United Nations Office for Project Services
Location: Damascus
Grade: Junior level - LICA-8, Local Individual Contractors Agreement
Occupational Groups:
- Operations and Administrations
- Legal - Broad
- Programme Management
- Project and Programme Management
Closing Date: Closed

Background Information - PSC

Peace and Security Cluster

The UNOPS Peace and Security Cluster (PSC) is a principal service provider in the field of mine action with the United Nations Mine Action Service (UNMAS), UNDP, UNICEF, Governments of mine-affected countries and other mine action partners. It is led by the Director, who has overall authority and accountability for the performance PSC on behalf of its clients. The Director is responsible for administering and providing oversight of the day-to-day management of the Project Field offices, both according to the client requirements and in line with UNOPS rules and regulations.

Background Information - Job-specific

UNMAS Syria Response

Operating under the mandate of Security Council resolution 2165 (renewed in 2017 with SCR 2393), UNMAS deployed the Syria Response programme at the request of the Deputy Regional Humanitarian Coordinator in August 2015 and subsequently activated the Mine Action Sub Cluster under the Protection Cluster to address the impact of explosive hazards within Syria. UNMAS is the lead agency for the Mine Action Sub Cluster for the Syria Response.
Established in Damascus since 2018, following the signature of a Memorandum of Understanding (MoU) with the Syrian Arab Republic, UNMAS strives to expand humanitarian mine action in Syria, with the aim to respond to high humanitarian needs. This includes humanitarian mine action activities prioritized in the Humanitarian Response Plan (HRP) for Syria: risk education, victim assistance, survey and clearance.
The conflict in Syria has been characterized by the extensive use of explosive weapons which resulted in large scale explosive hazard contamination, with the presence of diversified types of ordinances. According to the Humanitarian Needs Overview (HNO) 2019 for Syria, 10.2 million people live in communities reporting explosive hazard contamination; men, women, and children, are exposed to the threat of grave injuries and death on a daily basis. Millions of people live with a permanent disability and new conflict-related trauma cases lead to thousands of permanent disabilities requiring long-term and multi-dimensional support

Functional Responsibilities

This is a Local position which requires a valid residence and/or work permit

Female candidates are strongly encouraged to apply!
Persons without UN experience are encouraged to apply!

Under the supervisor of the Operations Advisor – Victim Assistance, the Operations Analyst (Victim Assistance) duties and responsibilities are as follows:

Review and suggest to the Operations Advisor – Victim Assistance definitions and scope of activities to develop the Victim Assistance pillar in Syria
Coordinate with international and national organizations involved in the provision of relevant services related to Victim Assistance, and facilitate information sharing to create a platform
Follow up on Victim Assistance Situation Analysis and recommendations report
Support in the implementation of relevant actions to develop Victim Assistance approaches
Assist in identifying and exploring new opportunities and methods to implement and/or provide support services to victims
Liaise and coordinate with relevant national authorities including Ministry of Health, Ministry of Social Affairs and Ministry of Education
Support in initiating necessary actions and in the negotiation process with relevant authorities, to develop a Victim Assistance National Plan; in line with other existing national programmes (health, disability, etc.)
Create and animate a Victim Assistance Working Group, and help ensure regular meeting with relevant participants; including related authorities and organizations involved in the provision of relevant services related to Victim Assistance
Support in conducting awareness sessions to promote the development of Victim Assistance; and the inclusion of survivors and people with disabilities in the humanitarian response, reconstruction/recovery programmes and national policies
In close collaboration with Information Management Team, help deliver training to relevant stakeholders in order to develop qualitative Victim Data Collection (VDC) in new accessible areas
In close collaboration with the Information Management Team, support in implementing a mechanism to help monitor the services provided to victims by Mine Action actors
In close collaboration with the Information Management Team, prepare regular reports on achievements and maintain clear documents on action taken on Victim Assistance issues
Develop and maintain a tracking system to assist supervisor in following up on action points to ensure work plans are met
Assist in updating and disseminating a Victim Assistance services directory by governorate
Assist in facilitating and monitoring referral pathway to ensure access of services for victims
Assist in the creation of a Victim Assistance working group in Damascus
Perform any other tasks and duties as requested by the Operations Advisor - Victim Assistance

Post may include regular travel to different accessible areas of Syria.

Education/Experience/Language requirements

Education

A First-level University Degree (Bachelor's Degree or equivalent) with 2 years relevant experience; OR
A Secondary School Diploma (High School Diploma or equivalent) with 6 years relevant experience is required.

Experience

Relevant experience is defined as experience in Operations, Business Administration, Social Science, Programme Management, Project Management, Research or Analysis.
Experience in humanitarian coordination is desired.
Experience in working with Ministries, NGO’s and other national authorities is desired.

Language

Fluency in English and Arabic (writing, speaking, reading) is required.

This is a Local position which requires a valid residence and/or work permit

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

Contract type: Local Individual Contractor Agreement (LICA)
Contract level: ICS-8
Contract duration : Open-ended, subject to organizational requirements, availability of funds and satisfactory performance

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Considerations

Please note that the closing date is midnight Copenhagen time
Applications received after the closing date will not be considered.
Only those candidates that are short-listed for interviews will be notified.
Qualified female candidates are strongly encouraged to apply.
UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

This vacancy is now closed.
However, we have found similar vacancies for you: