Senior Programme Officer - NOB (Programme Unit)

This position is located in the ILO Country Office for Viet Nam (ILO CO Hanoi). ILO CO Hanoi provides technical support to the government and social partners in Viet Nam, through regular budget and extra budget based programmes and projects, under the framework of Decent Work Country Programme, towards common goals of ensuring decent work, by promoting international labour standards, by providing policy advice and capacity building service, and by facilitating tripartite social dialogue.

As a team member, the incumbent provides comprehensive and professional services in the design, delivery and administration of a wide range of programming activities. These services cover development, implementation, monitoring, reporting and evaluation of programmes and projects in a multiplicity of technical areas. Work involves providing professional programming services for the formulation and implementation of Decent Work Country Programmes (DWCPs) to strengthen national capacity and activities in ILO mandated areas. Services are delivered in an efficient, effective and client-oriented manner and include the use of the enterprise resource planning (ERP) system. Work is governed by established rules, regulations, policies, procedures and guidelines. The incumbent applies and plays a key role in promoting the principles of results-based management (RBM). 

The position works under the supervision of the Director of ILO CO Hanoi. The incumbent has a high degree of independence in completing work assignments. Supervision received is focused on the overall delivery of results impacting the Office.

Internal contacts are with staff and managers in field offices, project locations and headquarters to build and maintain effective working relationships, exchange information and gain agreement on programming related issues. The incumbent also provides guidance on results-based management (RBM) and applicable standards. The incumbent regularly liaises with and receives guidance from the Regional Programming Unit.

External contacts are primarily with government offices, employers’ and workers’  organizations, United Nations (UN) agencies and other international organizations and donors to maintain effective working relationships and discuss project initiatives and areas for cooperation.

1. Provide substantial professional programming inputs for the formulation and implementation of the Decent Work Country Programme (DWCP) framework, ensuring alignment with regional and global strategic priorities. Monitor the status of the Office’s work programme and measure and report on performance, including through the strategic use of the enterprise resource planning (ERP) system. Monitor and verify accuracy of programming data. 

2. Monitor and assess country development plans and priorities and make proposals to support the design and setting of objectives within the Decent Work Country Programme (DWCP) framework and stated priorities and outcomes. Stay abreast of the political and socio-economic situation and propose actions in response to new and emerging operational challenges.

3. In cooperation with technical specialists, draft substantive inputs for programme framework documents, project proposals, reports and other documents for monitoring and reporting purposes. Initiate, plan and undertake missions to monitor, assess and report on programme implementation and propose corrective action.  Assist with the planning and organization of capacity building activities.

4. Oversee the work of and provide guidance to staff in concerned programming areas. Supervise staff as applicable. Conduct training in relevant programming areas and provide briefings and induction to new staff.

5. Review and analyze country specific development plans and priorities, socio-economic data, reports and other relevant information; identify potential technical cooperation project areas and provide written analysis on the findings to management.

6. Participate in negotiations with key stakeholders to discuss project definition, scope and funding requirements. Prepare and/or review drafts of Memoranda of Understanding (MoUs) in cooperation with implementing partners and technical specialists, ensuring consistency with requirements and timelines for project implementation.

7. Seek opportunities to build and enhance partnerships with a range of stakeholders. Participate in resource mobilization activities. Organize and participate in meetings to facilitate collaboration between the different actors. Participate in interagency fora and meetings with a view to identifying areas for joint activities.

8. Ensure development cooperation projects in the areas of his/her responsibilities are designed and implemented in integrated and coordinated manner for synergetic impacts for decent work for all.

9. Keep abreast of changes to applicable standards and best practices. Share knowledge and provide guidance to staff.

10. Monitor the efficiency and effectiveness of work methods and processes and make recommendations for improvements. Liaise closely with staff and managers to ensure effective and smooth service design and delivery, recommending improvements on interrelated processes.

11. Coordinate with other Programme Officers, Project Managers and CTAs for the implementation of DWCP outputs to ensure timely and cost-efficient delivery of outputs under Outcome(s) of the DWCP.

12. Coordinate key technical components of the DWCP Outcome(s) under her/his responsibility with the DWT specialists, the Regional Office in Bangkok, the Headquarters in Geneva, and international and national experts.

13. Initiate, participate and contribute to the policy debates/dialogues and interventions including on promotion of ILS compliance with the ILO constituents and other stakeholders.

14. Participate, as ILO focal point to a relevant mechanism under the United Nations Country Team (UNCT), and contribute to the formulation and monitoring of UN Sustainable Development Cooperation Framework (UNSDCF), and collaborate with other UN agencies in Viet Nam to strengthen inter-agency partnership and implementation of joint programming opportunities.

15. Provide inputs to support the Office’s communication and advocacy activities.

16. Perform other relevant duties as assigned by the Country Office Director.

University degree (Bachelor’s or equivalent) in a field relevant to the job.

Minimum of three years of professional work experience in programme and/or project planning, monitoring, implementation and evaluation activities. Experience in working with an enterprise resource planning (ERP) system, in particular strategic management/programming modules.

Excellent command of an official language (English, French, Spanish) of the Organization.  Working knowledge of another official language of the Organization or an official national language of the duty station.

Good knowledge of programming and results-based management (RBM) principles and concepts. 

Good knowledge of the programming cycle (planning, monitoring, reporting and evaluation).

Good knowledge of resource mobilization. 

Political awareness and understanding of socio-economic factors.

Knowledge of the substantive nature of Organization’s work programmes and activities.

Good knowledge of PC software (including word processor, spreadsheet and presentation software) such as Microsoft Office.

In addition to the ILO core competencies [Integrity and transparency, Sensitivity to diversity, Orientation to learning and knowledge sharing, Client orientation, Communication, Orientation to change, Takes responsibility for performance, Quality orientation, Collaboration], this position requires: 

Research and analytical skills. 

Drafting skills.

Knowledge of methods and techniques for designing and assessing quality and efficiency of process execution.

Ability to interpret and work within applicable rules, regulations, policies and procedures.

Ability to maintain effective working relationships with key stakeholders.

Ability to manage competing priorities. 

Ability to adapt quickly to new software and systems. 

Ability to oversee the work of and provide guidance to staff.

Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.