Consultancy (Part-time): Fundraising Specialist (Face to Face Eastern Europe), Division of Private Fundraising and Partnerships (PFP)

The income from Private Sector Fundraising in the region is growing fast. In addition to this, UNICEF offices in the region have identified significant potential for further growth up to 2021. Unlocking the full potential of the F2F channel is key to realizing growth of Individuals fundraising. In addition, in 2020, markets will continue to receive significant sums of investment in F2F channels. There is a need to ensure the success of these investment programmes through advice on filling resource gaps, ensuring best practices and managing risks by diversifying the acquisition among multiple providers and sub-channels within each market.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope.

The income from Private Sector Fundraising in the region is growing fast. In addition to this, UNICEF offices in the region have identified significant potential for further growth up to 2021. Unlocking the full potential of the F2F channel is key to realizing growth of Individuals fundraising.

In addition, in 2020, markets will continue to receive significant sums of investment in F2F channels. There is a need to ensure the success of these investment programmes through advice on filling resource gaps, ensuring best practices and managing risks by diversifying the acquisition among multiple providers and sub-channels within each market.

How can you make a difference?

The consultant will be the focal point for the development of UNICEF's Face to Face (F2F) pledge (regular giving) donor recruitment programs in the 4 Country Offices (COs) and two National Committees (NCs) in Eastern Europe, and thereby drive the growth of pledge income.

The purpose of the role is to provide technical fundraising expertise and guidance on managing F2F donor recruitment activities and techniques to maximize their income through more efficient processes to CO and NC fundraising teams. The consultant must contribute expertise and add value to the many F2F campaigns in donor acquisition through street, door to door, event and workplace-based recruitment of regular givers. Lastly, s/he will provide advice for maximizing donor quality, fulfilment, retention, and ask strategy value maximization.

The consultant will work closely with the Global Fundraising Specialist for F2F in Geneva, and UNICEF fundraising teams in each country to develop their fundraising activity in this area. The role of the incumbent will primarily be to fill resource gaps where necessary, and to gather and share best in class learnings in relation to the F2F channel.

MAIN TASKS:

Under the guidance of the Global F2F Fundraising Specialist in Geneva and the respective fundraising manager in each market identified for support, the incumbent will perform the following duties:

• Work closely with the national fundraising teams to develop, support and advise on their F2F activities and ensure the further optimization of F2F operations and realization of results.
• Make approximately 6 market visits (1 to each market identified for support) as agreed with Global F2F Specialist. These may vary in length between 1 to 2 weeks and will include markets such as Croatia, Serbia, Slovenia, Hungary, Bulgaria and Romania.
• Work to identify and fill any resource gaps within individual countries, either by providing direct support or by assisting in the recruitment of additional support where appropriate.
• Provide F2F training to both agencies and UNICEF fundraising teams on best-in-class implementation strategies.
• Work closely with both the Global F2F Specialist and Individual Giving Specialist in Geneva for alignment on global strategy, guidance on global best practice, and on the Individual Giving audience approach.
• Provide follow-up remote F2F support to markets in the region: providing support calls on F2F activities, answering ad-hoc queries, sharing best in class examples of F2F implementation.

DELIVERABLES:

• Provide a detailed report for each market visit detailing actions agreed, advices given and observations made for each market and the Global F2F specialist to follow-up with.
• An ongoing database representing best practice from across the region in: F2F fundraising content and materials; agency management and procurement; training and capacity building; innovation and engagement; general best practice case studies.

ESTIMATED DURATION OF THE CONTRACT AND PROPOSAL:

The estimated duration of the contract is 3 months. The consultant is expected to work 30 - 40 (nonconsecutive) working days in the 3 months period.   

REPORTING TO:

The consultant will work under the supervision of the Global Fundraising Specialist (F2F) in Geneva.

WORK PLACE:

The consultant will be expected to work remotely and from the offices of markets visited with frequent travel as outlined above. Travel to the Eastern Europe Countries may be required for Face to Face support trips.

To qualify as an advocate for every child you will have…

• A first level university degree is desirable but not essential.
• At least 5 years' hands-on experience of F2F fundraising, including: Managing teams; Budgeting; Recruitment and selection of F2F fundraisers; Planning and delivery of F2F training; Planning and management of programs; 
• Experience in: Preparing materials & scripts; Analyzing and reporting on F2F results including long term attrition; Quality control and risk management.
• Knowledge of face-to-face trends across multiple markets. 
• Experience of negotiating contracts and enforcing contractual terms with F2F agencies, preferably across diverse markets.
• Experience of both agency and in-house F2F campaigns would be an advantage.
• It would also be an advantage if the person has experience of other pledge fundraising.
• Fluency in English.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

View our competency framework at http://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf

Remarks:

Please indicate your ability, availability and gross daily/monthly rate (in US$) to undertake the terms of reference above (including travel and daily subsistence allowance, if applicable).  Applications submitted without a daily/monthly rate will not be considered. Also, please mention the earliest date you can start.

Taxation: UNICEF and the United Nations accept no liability for any taxes, duty or other contribution payable by the consultant and individual contractor on payments made under this contract. Neither UNICEF nor the United Nations will issue a statement of earnings to the consultant and individual contractor.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.