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Protection Specialist - PSS

Amman (Jordan)

  • Organization: DRC - Danish Refugee Council
  • Location: Amman (Jordan)
  • Grade: Mid level - Internationally recruited position
  • Occupational Groups:
    • Protection Officer (Refugee)
    • Disability Rights
    • Public Health and Health Service
    • Social Affairs
    • Gender-based violence
  • Closing Date: 2020-02-15

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The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation

DRC Jordan is looking for a qualified individual to fill the role of Protection Specialist – Psychosocial Support oversee the PSS program for Jordan, in addition to ensuring high impact programming. The PSS specialist will advise on program design and implementation, global standards and innovative approaches, staff and training capacity building, with the aim of building a cohesive, well-coordinated and high quality PSS response across multiple locations.



About the job

The individual will report directly to Protection Manager. Your main duties and responsibilities will be:

  • Leads the technical design of the PSS program, in collaboration with the Protection Manager. This includes assessing the current PSS in each base or proposed area of operation, assessing the PSS response capacities of DRC in each base and identifying intervention niches for the organization.
  • Conducts regular quality assessments of DRC Jordan’s pss programming, and provides recommendations to improve structure, quality and programmatic harmonization.
  • Develop high quality PSS manuals in English and Arabic, based on the identified needs in each base and the strategic priority areas outlined in the program strategy.
  • Provides high quality capacity building for PSS staff on core methods and practices relating to structured psychosocial support and group activities and one – on-one support, including methods for working with children.
  • Provides structured technical supervision for field PSS staff through regular field visits and mentoring.
  • Provides one – on – one technical supervision to counselors working in each base
  • Strengthens program learning, monitoring and documentation on PSS, in collaboration with the M&E team.
  • Represent DRC at the MHPSS working group
  • Develop and strengthen relationships with networks and other stakeholders working on MHPSS to ensure linkages and alignment for DRC programming
  • Contributes to future project development and proposal writing for projects relating to PSS
  • Provides capacity building for DRC staff on protection topics, as requested by the Protection Manager.

About you

  • Masters in Psychology.
  • Licensed Clinical Psychologist required.


Required / Desirable

  • At least 4-5 years of experience offering MHPSS programming in international organizations and humanitarian settings. Experience providing both group and individual services will be an advantage.
  • Proven experience in providing capacity to PSS staff.
  • Ability to maintain confidentiality, respect, non-discrimination and safety of client at all times;
  • Computer Literacy (Microsoft Word, Excel and PowerPoint)
  • Excellent interpersonal and problem-solving skills, creativity and flexibility.
  • Comfortable in a multi-cultural environment, flexible and able to handle pressure well.
  • Flexibility in working overtime when needed;
  • Previous experience working with Syrian refugees in Jordan
  • Fluency in written and spoken Arabic & English


In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Designation of Duty Station: Amman

Start date: ASAP

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 25 Jan 2020

If you have questions or are facing problems with the online application process, please visit

For further information about the Danish Refugee Council, please consult our website

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

What does it mean?

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